Schiller Heating & Cooling

A piece on my mom's a/c motor burned out causing a small fire, resulting in a bad burning smell and smoke coming through the vents. We called Schiller less than 30 minutes before they closed for the day and Marissa was very nice and helpful in getting a tech, Brandon, out right away.

Brandon was thorough, professional and fast, and provided great customer service. He explained everything to my mother, my husband and me, whereas most servicemen will only address my husband.

The problem was fixed quickly and they didn't even charge any kind of emergency fee. Schiller has found new customers in us.

Called Schiller out to preform preventative maintenance on my rooftop unit. Jason did well beyond my expectations as always. Very knowledgeable and doesn't beat around the bush when there is something that needs attention. He got my condensation line fixed, coils cleaned out, thermostat wire changed, sealed the chute feeding the house, and cleaned the unit up very nicely! Now we are ready for the summer without the fear of breaking down. I felt that the overall cost was well within reason and quality of work preformed was spectacular. I would highly recommend Schiller to anyone who needs a reliable, reasonable, and knowledgeable HVAC Company. Keep up the great work!

Used this company again, Tony came out, great guy, very knowledgeable, acted in a friendly yet professional way. He also talked well about his company and it's owners, and I think that speaks volumes! Definitely will use again and recommend!

We have used Schiller from their very beginning. Frank Schiller, the founder, was a co-worker before we both retired.  Service has always been excellent and responsive.  We would be lost without them taking care of our two units.

Schiller HC is A professional, responsive, efficient and welcome HVAC company!  I received referrals from neighborhood and it proved true! Had an aging old HVAC and needed to proactively get estimates for a new system before another taxing summer.  1 of 4 estimates Jason came by with a thorough and astute review of my system and suggestions for replacement.  After comparing to 3 other companies they proved the best choice as provided solid installation, followed through on minor issues that needed to be addressed.   Brandon and Tony were attentive, professional and the best.  Need work for AC?  Call Schiller.

This is actually the third time I used Schiller...  All 3 encounters have been outstanding!

Always quick to respond and reasonable on their pricing.  I appreciate a solid company like Schiller.

Brad

Schiller Heating and Cooling serviced my Scottsdale heating & cooling system for years and continued to be my go to HUAC company when I moved to Tempe in 2013. In fact, before I bought my 1955 Tempe house , at my request Schiller Owner Robert Baney inspected its aging, but still operational, heating & cooling system in its late teens. Mr. Baney and his amazing crew of technicians (some family members) babied that old unit & kept it running until I could afford to replace it in 2015. Schiller sold and installed a new Trane AC & gas furnace that cost substantially less than bids from other contractors. As expected, the new Trane resulted in considerably lower APS bills. It's been trouble-free because Schiller continues to service it biannually for a nominal fee.

4:30pm AC compressor stopped turning on.  Called Schiller as a new customer and they had a great guy (Jason) here in 1 hour.  Found some wires burned and did replace a part but really impressed with his description and how he explained each step.  Reasonable rates, awesome service, and quick response when it was 110.  I have a new AC company now.

Schiller was recommended to me by my realtor for a rental property in Tempe.  My tenants called to say the A/C wasn't cooling.  This was mid-June when temps were around 110 degrees.  I called three HVAC servicers to be blown off by one, told I was out of their service area by another.  Schiller responded the next morning and had a tech on site by the afternoon, even though I knew they were backed up as much as anyone else.  A/C unit was diagnosed, repaired and tested within 90 minutes or so of tech's arrival.  The cost was more than competitive ($176 total), especially given the level of service I received during a very busy time for them.  No wonder they come so highly recommended!

My parents AC stopped working so I called Schiller Heating & Cooling.  They had someone out there within 15 minutes. It was just the battery that needed replacing and the filter. Since my folks are seniors without a car, Schiller picked up a filter for them and replaced that along with the battery. So wonderful having an AC company respond so quickly and be so accommodating especially with this AZ heat. My parents were extremely happy with the service. We will definitely be using them again.

I own LMJ Power Real Estates, LLC. Schiller Heating & Cooling are hands down the best in this city. Save yourself time and money and call these people. They are professional, clean, on time, best price and will do great work for you. I trust them will all my homes I sell.

We have used Schiller for five years, and they have been consistently excellent in service and professionalism. We have a 21-year-old A/C system in Tempe that Brandon has serviced. There's no double-talk or up-charges, and this company uses superior techs. Can't say enough good things about Schiller!

I brought Schiller out on a recommendation from a friend.  I needed a trustworthy contractor.  My system had been sabotaged by an unscrupulous contractor performing a check up and I needed to know with certainty what was wrong.  Brandon came out and discovered the problem and explained to me what needed to be done and how, as a novice I could verify the work was being done properly.  (Unfortunately the unscrupulous contractor did not take responsibility for their actions and so I brought Brandon out again to finish the job.)  

Schiller is a family run operation.  The honesty and attention to detail shown by Brandon deserves accolades.  No hard sell to replace working components or purchase a service plan.  When my old system finally dies I will definitely have Schiller put in the new one.

Phoenix - stop looking for AC help.  These are your guys!

A/C stopped blowing cold so I pulled up Yelp and was encouraged by this company's reviews. A very quick and easy phone call to Marissa, who was pleasant and professional, was followed by a very prompt visit by James who was conveniently close by and available. All said and done, my A/C was blowing cold again in less than an hour from me dialing their digits. I checked the price I paid against published market averages and they came in about 10% in my favor. I will definitely use them again next time I need an A/C service.

I just had a wonderful experience with Schiller heating and Cooling.  My tenants said that the furnace wasn't working.  My rental agent sent another firm out to look at the problem.  They said the fix would cost thousands but a new HVAC system would be $6000.  I asked Schiller Heating & Cooling to provide an estimate for the repair and for a replacement.  I talked to Robert after he had visited the house.  He said that the problem was caused by a short in the wiring harness on the outside unit.  He re-seated the wires and tested the unit & found that everything was now working fine.  He said that I didn't have to replace the unit.  I asked him how much I owed him.  He said that they don't charge for estimates and I owed him nothing.  He simply asked that I keep him in mind when I'm ready to upgrade my system.  I told him that I surely will.  What great service!

I wasn't happy with what happened. My AC very old Goettll was blowing warm air. I talk to the owner and he said that might be the capacitor.  Because the  temperatures were above 110 I didn't want to wait for an install I had Schiller do $69 service charge. Well it wasn't the capacitor ( a simple fix) but a motor over $450 plus since the technician couldn't remove the fan blade add $50 for another for the fan blade, total cost almost $600. Since my wife was desperate we decided to go ahead. The AC worked for 2 days going bad on Saturday. I had to call an emergency weekend service tech (at 15% added charge for any service, no charge to come out) from their company who came out and found the wires had got burnt. For a non guaranteed fix that something else wouldn't go wrong (mentioning the capacitor) it would be another $200. To get 2 days of AC functioning it cost us nearly $600. The company said it would apply the cost of the motor less than $500 to installing a new AC which after researching I found their price quote to be on the high side and that deduction didn't mean much. Since I relied on their expertise and on their very good reviews I expected that they would have informed me better but possibly instead they took what they could get and put me on the hook for the money I invested. They are probably a very good company but I felt they could have been better in handling my problem and spending almost $600 for practically no benefit hurts.

Brandon was great, he took the time to educate us on ways to help us make the most out of our older unit until we are ready to buy a new one. Everyone we talked to was very nice and their rates are very reasonable. So glad we found this family owned business!

Robert and Brandon are sincere and honest people. They have a great staff too. I had them replace a heat pump a few years ago and their prices were the best. Not much overhead like big companies have. They also do my annual inspection on the units to make sure they are running. They are honest with that too.

All around great people who do what they are good at and don't want to screw you over.

Had another company come to service our American Standard A/C unit. The fan was only working intermittently. They changed out a burned out capacitor which apparently had nothing to do with the fan problem. The unit worked for a few hours with no issues and then went back  to the fan working intermittently again.

Called Schiller the next day. Brandon arrived with in the first 15 minutes of the two hour window they designated for arrival. Brandon quickly diagnosed the cause of the problem He explained what he was going to repair and cost clearly prior to performing the work. Then preformed the work in a timely manner. The charge of parts and service I feel was very reasonable. Brandon and the office personal were very personable. Wish I had called Schiller first.

I found my A/C repair company in Schiller.

The customer service was great. After I called, Brandon was on site within 30 minutes. My ac unit was fixed within an hour. The prices were very reasonable. I would absolutely recommend this family owned and operated company in a heartbeat if you have any issues with your air conditioning!

I had a problem where my outside unit was freezing up. Really hot day. Called several companies and most couldn't come out for at least 24 hours and ALL OF THEM told me it sounded serious and I might be without service until it can be replaced. I live in Tempe and try to use Tempe businesses. Saw Schiller's on Yelp and Angie's List. Called them and explained to Heather my problem. She said it would be the next day but suggested that it might be a dirty filter and gave me a couple of simple instructions and within 2 hours we were back in business! No down time, replacing major components.  I arranged for the Spring Tune Up on both units and Brandon and James came out and explained everything in need.  $ 200 later they were on there way and I can't tell you how nice it was to have an honest repair company at my home.
I am sharing the word with everyone I know.

The new high teck Trane is on the roof! Schiller Air did an amazing job. They were on time, quick. They cleaned their messes. They went above and beyond what most companies will do. He backs his work with a 10 year warranty. This was a big purchase. When the crane lifted it up my stomach turned, oh my... it is expensive. But after I add more insulation this house is going to be easy to cool and heat. My bills are going to drop like a rock. I get a $300 SRP rebate too! I would recommend these guys any day of the week!

Schiller installed my a/c 10+ years ago. They gave me excellent service and a fair deal on that unit. I have been using them for my routine service and service calls ever since. They don't try and gouge you. They are also courteous and reliable.

i have used at least 5 different AC companies in the last few years. I used them once because they were poor at service, or wanted to charge me for things I didn't need. I had  a friend suggest i call Schiller. It is the best experience I've had with an AC company. Heather was great on the phone, in getting me on their schedule. Brandon determined the thermostat which was installed recently was the wrong one. This company has just become my new AC company when I have problems in the future

Brandon, the technician arrived withing the scheduled time, was very cheerful and after first discussing the problem with him (had an electrical short on our roof-top Trane Heat Pump), was quickly up on the roof diagnosing the problems.  He found a burnt relay and a wire shorting to a copper coolant line, and quickly solved both problems within one and a half hours.  The cost of repair was very reasonable and saved another $35 using the Angies list repair coupon.  My present HVAC company sent 5 tech's on 4 appointments and couldn't solve the problem !  Brandon did it in 1 !  Great job Brandon, we're switching to Schiller H&C !

Fastest service, lowest price, good people

I found out I lost air at 4:00 on a Friday in July in Arizona. Not the time you want to be calling an air conditioning place for service. I placed 4 calls (2 recommendations and 2 highly rated on Angie's list) and Schiller's was the only one able to come out same day - they didn't charge overtime even though it was pushing into weekend hours.

Robert was extremely fast and helpful. He was able to get my air back up and running for the weekend and make the necessary repairs on Monday. He was patient and thorough in answering my questions (there were lots). He also gave me the exact parts info so I could research prices. I can tell you they came in under (by a lot) from the other quotes and guaranteed their work for a year.

Great small company that I would gladly give my business to again and happily refer to all!

I'm a very pleased customer - great job Schiller, thank you!