Roto-Rooter Plumbing & Water Cleanup

Roto Rooter sent help promptly - within one hour of my phone call. Emil responded to my call for help. He was on time, very kind, professional, and knowledgeable. The problem I had was taken care of quickly, with no additional expenses suggested. This is the second time I have used Roto Rooter in two different cities in Arizona. I would not hesitate to call them again. Thank you Emil and Roto Rooter.

clogged/backed up drains throughout the whole house. Technician came same day and fixed it for a reasonable fee with 120 day guarantee. I would only call RR in the future as I had two other plumbers here who could not help me.

I am sitting here - waiting - 4.5 hours after my scheduled appointment window of 8-10am today. I have called multiple times and repeatedly been told I was next in line and that the dispatch still hadn't heard from their plumbers.

I finally called and, after letting the dispatch know this was unacceptable and that they've now commandeered my whole day - someone will be there within 45min-1hour. Amazing ... now they know where someone is?!

Had a fantastic experience a few years ago - never again. What a complete disregard for your customer.

If I could give negative stars, I would STAY AWAY FROM THESE PEOPLE AT ALL COSTS and go to an honest handyman type company for simple jobs- not only was I quoted 417$ within 2 minutes of a clogged kitchen drain. Then man showed up an hour late out of estimated arrival time! And when he got here he was looking very unsanitary no gloves and booties or other sanitation methods as explained on their website! I kept calling and the receptionist kept lying saying the plumber is 5 minutes away, 2 minutes away etc and also then he stopped to get gas.... The only one blowing any gas was HER and her crazy, dumb excuses. Not reliable, not honest company, not affordable ......I fixed my own drain for the cost of a 20$ plumbing wrench

I called Roto Rooter to snake my bathroom sink.  I have a regular plumber but thought this would be quicker.  Unfortunately, the Roto Rooter tech who came out  said he didn't need to snake the sink but
told me he needed to replace pipe, dig into the wall and the estimate
for services was $1,500.  I called my regular plumber and he completed
the service for $125.00.  BEWARE when calling these guys.  Not sure what their tech training includes but it doesn't seem like they know about plumbing issues...AT ALL!!!

clogged/backed up drains throughout the whole house. Technician came same day and fixed it for a reasonable fee with 120 day guarantee. I would only call RR in the future as I had two other plumbers here who could not help me.

Prompt service! Eric was super fast and professional! Would use again! If you want fast and food service, give them a call!

I am sitting here - waiting - 4.5 hours after my scheduled appointment window of 8-10am today. I have called multiple times and repeatedly been told I was next in line and that the dispatch still hadn't heard from their plumbers.

I finally called and, after letting the dispatch know this was unacceptable and that they've now commandeered my whole day - someone will be there within 45min-1hour. Amazing ... now they know where someone is?!

Had a fantastic experience a few years ago - never again. What a complete disregard for your customer.

I have used roto rooter three times now (sink, toilet, mainline drain issue).  All three times they have been quick, inexpensive (in one case did not even charge me even though two plumbers spent over an hour on my leaking sink) and professional.  The prices have always been clear and up front.  I have used much more expensive plumbers in the past and will not do so again.  Great group.  Highly recommend.

So they came out gave me a price of about 640 to unclog my drains   Worked on them for almost five hours over two days   They were unable to unclog the toilets bath tub shower etc because they said no clean out   Refused to go on roof because of liability  they proceed to give me a bid of 10,500 dollars to dig up my driveway and put in a clean out and maybe repair collapsed pipes   I said no thanks and called another plumber who went on roof with his snake and cleaned out stoppage at a cost of 560 dollars  I think they should refund my money.  Never use them

I called Roto Rooter to snake my bathroom sink.  I have a regular plumber but thought this would be quicker.  Unfortunately, the Roto Rooter tech who came out  said he didn't need to snake the sink but
told me he needed to replace pipe, dig into the wall and the estimate
for services was $1,500.  I called my regular plumber and he completed
the service for $125.00.  BEWARE when calling these guys.  Not sure what their tech training includes but it doesn't seem like they know about plumbing issues...AT ALL!!!

I have used roto rooter three times now (sink, toilet, mainline drain issue).  All three times they have been quick, inexpensive (in one case did not even charge me even though two plumbers spent over an hour on my leaking sink) and professional.  The prices have always been clear and up front.  I have used much more expensive plumbers in the past and will not do so again.  Great group.  Highly recommend.

So they came out gave me a price of about 640 to unclog my drains   Worked on them for almost five hours over two days   They were unable to unclog the toilets bath tub shower etc because they said no clean out   Refused to go on roof because of liability  they proceed to give me a bid of 10,500 dollars to dig up my driveway and put in a clean out and maybe repair collapsed pipes   I said no thanks and called another plumber who went on roof with his snake and cleaned out stoppage at a cost of 560 dollars  I think they should refund my money.  Never use them

Roto Rooter sent help promptly - within one hour of my phone call. Emil responded to my call for help. He was on time, very kind, professional, and knowledgeable. The problem I had was taken care of quickly, with no additional expenses suggested. This is the second time I have used Roto Rooter in two different cities in Arizona. I would not hesitate to call them again. Thank you Emil and Roto Rooter.

If I could give negative stars, I would STAY AWAY FROM THESE PEOPLE AT ALL COSTS and go to an honest handyman type company for simple jobs- not only was I quoted 417$ within 2 minutes of a clogged kitchen drain. Then man showed up an hour late out of estimated arrival time! And when he got here he was looking very unsanitary no gloves and booties or other sanitation methods as explained on their website! I kept calling and the receptionist kept lying saying the plumber is 5 minutes away, 2 minutes away etc and also then he stopped to get gas.... The only one blowing any gas was HER and her crazy, dumb excuses. Not reliable, not honest company, not affordable ......I fixed my own drain for the cost of a 20$ plumbing wrench

Prompt service! Eric was super fast and professional! Would use again! If you want fast and food service, give them a call!