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Red Rock Painting

Red Rock Painting


522 N Central Ave Ste 4466 Phoenix, AZ 85004

Description


Painting Interior, Exterior, Drywall, Stucco.

HISTORY


Established in 2005.
2005, Been getting more busy ever since.

ABOUT BUSINESS OWNER


Ralph Carrasco. I love to paint houses, interior or exterior.

SERVICES


Reviews


Dan W.
Dan W.
7/17/2020
Red Rock is amazing! Great communication, professionalism, courteous crew, clean work site. They work hard and do amazing work! Best decision! Ralph backs up what he does and he goes the extra mile!! He makes this an easy review to write!!

Strongly recommend!!

Robert A.
Robert A.
4/15/2023
Executed a quote for repainting the concrete front porch of an historic home downtown.  Quote was high but not entirely unreasonable for high-quality work, but what I received was far from that. Very little surface prep or removal of old paint was completed.  Paint was applied just hours after pressure washing.  Even a novice painter knows that this is poor workmanship. Additionally, the onsite employee's wife (presumably unpaid) assisted in the work after bringing him lunch.  The newly applied paint began to peel and separate in some areas within days of application.  Notification of this fact to the company via text was essentially met with indifference and a recommendation that we touch it up ourselves.  I consider myself lucky that I did not hire Red Rock Painting for the full exterior paint job on the home and cannot in good conscience recommend their work.

Tasha H.
Tasha H.
08/09/2022 12:00:00 SA
I definitely recommend using these guys. They were so patient with me through my color changes, and my schedule changes. And a shout out to Nacho for always communicating with me to make sure everything was done correctly!
Thanks guys!

Amit W.
Amit W.
8/26/2021
I've been meaning to leave this review for a while because I continue to be so happy with the work that was done by this company.

I got several quotes for painting the interior of my home- this price was unbeatable. I was nervous it would mean I could pay for it in quality. I was absolutely wrong.

The team painted my 2,500 sq foot home in about 4 days. Walls, ceilings, baseboards, and doors.

The work was detailed, clean, and I liked working with the ladies when they were in my home. They were respectful of our things and cared for our floors and fixtures by covering things really thoroughly.

We will be using this company for our other homes. The work was excellent and the owner was responsive and knowledgeable. I felt he was honest and genuine, like he didn't need to nickel and dime me- he just kept things easy and simple.

Thank you for a really pleasant experience and quality work. I'm really happy.

Mel N.
Mel N.
5/22/2021
I highly recommend this company for all your painting needs. Ralph sent an exceptional team to our new home to paint the entire interior which took 3 days. They were detailed, professional and friendly to work with. Ralph is very competitive in his estimates and pricing and I will be using him again for future projects. Thanks Red Rock! The house looks amazing.

Amy B.
Amy B.
1/26/2022
The owner doesn't like if you ask questions about pricing or what he will be doing. He will ignore you. I would not recommend this company.

Kacie R.
Kacie R.
02/08/2021 12:00:00 SA
Red Rock did an amazing job on our house! They painted the interior and it looks great. I was very happy with the end results. The owner gave us great guidance on the right color which I appreciated, very easy to communicate with. Highly recommend this company!

Melisa P.
Melisa P.
4/17/2019
I did not have a good experience with Ralph and Red Rock Painting. I truly believe in supporting small business, however, if that business doesn't deliver or follow through then that's when feedback needs to be provided as in this case.

I submitted a request for a quote via YELP this past Sunday. I received and email from Ralph requesting more information. I contact him by phone on Monday morning and gave detail of what I needed a quote for - interior painting on a commercial office space (including a wall with stripping) and exterior paint on a larger commercial structure. Ralph said he  could come Wednesday but had a doctors appointment and would come in the afternoon.

I called this morning (Wednesday) to confirm the appointment and try to get more definitive time. I also shared with him that I couldn't be onsite but that he would meet directly with my client whom I doing the project for. He again stated he had a doctors appointment and another quote.  I told him I would text him the contact of my client and asked that he come closer to 2pm. He agreed and told me he would call me when he was on his way. I text the requested information to him.

At 1:45pm my client got a phone call stating that Ralph was onsite. He did not call either of us to say he was en route. My client headed to the location and arrived in less than 5 minutes. Only to find that Ralph expressed that he was not going to sit around and wait on someone, left his business card and left.  

Upon hearing this I called Ralph and asked what happened. He claimed he had been waiting for 15 minutes (which is untrue) nor did he ever reach out to either myself or my client to let us know he was on his way or waiting. He offered no apology, nor did he even attempt to offer to make things right.

Definitely not an example of customer service or B2B relationship building. And for him a loss of what could have been multiple projects.

Kelly S.
Kelly S.
8/23/2018
I have used Red Rock Painting off and on for about 15 years. I have only used their painting services. Based on the quality of the painting, I wouldn't hesitate to use them for any of the other services.

Ralph is easy to get ahold of and easy to communicate with. His team shows up when they say they will and they do an amazing job. The prices are very fair. They use good quality paint, Dunn Edwards. I like that I can go to my local DE store and pick out paint colors for a job in a Phoenix.

I will continue to use Ralph and his team for all of my painting needs. I highly recommend them if you are looking for a good, honest, no hassle painter.

Arun J.
Arun J.
2/16/2021
Ralph and his crew did a great job. High quality work done on time at a reasonable price.

Patricia T.
Patricia T.
11/08/2017 12:00:00 SA
We were very happy with our choice to work with Red Rock Painting. After doing some research, I decided to reach out to them for a quote and Ralph responded quickly by phone. He was very easy to communicate with, both by email and phone. I was able to schedule an appointment to have the exterior of our house painted within a week of contacting Red Rock. Many other companies have much longer waiting lists!

I wasn't sure what color paint to go with, so Ralph suggested I go to Dunn Edwards for a free consultation. I was able to schedule an appointment quickly and have our house mocked up with paint colors, which was so helpful!

The painting crew arrived to prep the house on time. They did a great job of prepping our old house by removing old shutters, clearing off peeling paint, and removing items from around the house so they wouldn't get paint on them. They also cleaned up an older paint job by straightening lines and fixing messy finishes from the past. I was very impressed by how quick they accomplished all of this and with the quality of their work.

I would highly recommend Red Rock Painting and would happily hire them again.

Pip D.
Pip D.
9/22/2020
Whatever you do DO NOT use this company!  They treat there customers poorly!  Yell at them when they ask questions or expect any level of professionalism.  Run don't walk!!

C J.
C J.
9/24/2019
Ralph and his crew were great.  We had the whole interior of our house painted and they did a fabulous job.  Great attention to detail and making sure the customer was happy.  Went above and beyond what we could've expected.

Ralph was prompt and showed up on time for the initial estimate.  The team was early every day they were here.  They took their time in prepping the spaces (taping, fixing nail holes, etc) to ensure a flawless finished product.

I would highly recommend anyone looking to get the interior of their house painted, to give Ralph a call.

Megan M.
Megan M.
8/16/2020
Ralph was quick to respond and easy to get in contact with. Quality paint job for a fair price. Work completed was beyond my expectations and I recommend this company! Agree with other reviews that Ralph stands behind his work and will resolve any issues

Arielle B.
Arielle B.
04/08/2019 12:00:00 SA
Where to begin. Ralph (the owner) was a pleasure to work with from the first phone call I had with him regarding an estimate for painting and drywalling the interior of my home as well as some outside painting. I immediately knew we would be using Red Rock Painting after our first meeting with Ralph. He was honest, fair and genuine!

During the entire process the crew was absolutely amazing! They were neat and very courteous. Nadia was always on time and ready to tackle any task! The work was impeccable and we will 100% use Red Rock Painting in the future.

Kelsey B.
Kelsey B.
7/31/2020
Communication with Ralph was excellent. The crew showed up on time everyday and they did a phenomenal job on painting my interior ceiling and exterior house. I would use their services again!

Greg R.
Greg R.
12/16/2015
Not a lot of reviews for Red Rock so I had to look at the BBB first and do some other investigation before giving them a shot.  I got two estimates: one for the weathered portion of our house's exterior and one to do the entire house.  I selected the smaller project to test them out and because I figured I had a couple of more years before the entire house needed painting.

Ralph came out and looked over the project and basically agreed with my assessment of the needs...which was a good sign.  He presented two estimates and I gave him the go ahead for the smaller project.

One painter showed up with Ralph on the day of the project.  That was fine.  Any more people and someone would probably have ended up in the pool.  I had contacted my HOA for the proper color scheme (our house is only 5 years old).  Having forwarded the color scheme to Ralph earlier, he walked the house and then sent his painter to get the necessary paint.

Unfortunately, our HOA was flat out wrong in the scheme they provided.  The HOA blamed it on the builder but didn't say what would have happened if we had gone with the incorrect scheme.   Lesson learned.  Ralph had to charge me for the extra paint and I understood.  The good news is that they were able to salvage some of the incorrect colors and blend them to match our actual colors.

A small mix up did occur when painting the window sills.  The color selected matched portions of the house but didn't match what all the pop outs were originally.  The painter probably should have recognized the difference but didn't and that's the only reason I can't give 5 stars.  

You can tell a lot about a company when something goes wrong and Ralph really stepped up.  He came back out with his painter and made sure the color was corrected.  Ralph even noticed a small spot that the painter needed to touch up which is consistent with the only other Yelp review I could find.  

I love to support small, local businesses and recommend Red Rock Painting.  Yes, I plan to use them again when the entire house needs to be refreshed.  I just hope he keeps a record of the colors he used for this project!!

Jeremy D.
Jeremy D.
05/12/2020 12:00:00 SA
This is the 3rd home I have had Ralph and his team at Red Rock Painting work on. He is always reachable, very honest, on time, and provides a fantastic product. His team is amazing. On this project I was personally painting a bedroom and one of his crew told me paining the ceiling by hand would take me to much time so he stopped what he was doing and quickly sprayed the ceiling for me!  I have had Red Rock do both exterior and interior work and will use them again. Have them lined up to paint both the exterior of my mother-in-laws house and my house upon construction completion. Do not hesitate to contact this company. Great work, super prices, very professional.

Jacquie N.
Jacquie N.
04/09/2018 12:00:00 SA
Red Rick Painting did a great job painting the exterior of my home. I had stucco done on the block wall, repairs to patio drywall and 2-tone paint for the house body and trim. Ralph was very professional and provided a very competitive quote. Their cost to stucco and paint my block wall was far cheaper than any other quote. The crew showed up on time and worked quickly. They taped and covered all the areas well and cleaned up everything when they were done. I'm very happy with the finished work and would use them again.

Brittany C.
Brittany C.
9/30/2018
Cried happy tears when I saw what an impeccable job Ralph's team did! They deserve 10 stars if I could. Flipping homes is not easy, especially when the walls are 62 years old with many layers of chipped paint, peeling drywall, awful texture and enough drip marks to fill a paint can. I contacted Ralph and he picked up right away and scheduled me for the following week. His team showed up right on time and got right to work. When they finished I could not believe that it was the same house. They completely transformed the home and paid such close attention to detail. Saving me thousands from having to completely retexture the walls. We are extremely grateful!! Thanks Ralph!

Darryle R.
Darryle R.
8/13/2018
Highly recommend Red Rock Painting--Ralph was fantastic to work with from beginning to end, ensuring we were 100% happy and that the work was done to the highest of standards, if there is anything you are not satisfied with he will make sure it's taken care of. We would definitely recommend them to anyone and will use them when we are ready to do our interior as well. Thank you, Ralph!

Ken S.
Ken S.
01/07/2019 12:00:00 SA
Great, professional service

Red Rock is one of four companies we considered to paint the entire interior of our 2000 sq ft home, including ceilings, doors, and baseboards and trim. Ralph, the owner/estimator, came for the estimate in a timely fashion (arriving at or a little before the time he said he would), looked around and sent us an email estimate promptly. The estimate was thorough including items we said we didn't want included as options and the price to complete this. The bid was not the lowest, but in the middle. However, the customer service and thorough nature of the bid convinced us to use Red Rock. The painters did a great job, and finished on time per estimate.

My wife and I changed our minds on color, after a couple rooms were painted. This meant repainting and buying new paint. After the job was completed, Ralph was fair and calm in settling these extra costs, that were not his fault, but that we didn't expect to get gouged for. We didn't; all was settled reasonably.

We would definitely us Red Rock for future projects.

Jack H.
Jack H.
6/29/2018
Great company, needed a number of interior walls painted on short notice and Ralph managed to get it done within a week! Very happy with the results. Always really prompt and responsive communicating via text/calls too which is incredibly helpful especially when working on a tight time schedule.

Thanks again Ralph and the team!

Joe M.
Joe M.
10/30/2017
Red Rock is fantastic.  I would use them again in a heartbeat.  Ralph was very responsive and his crew was top notch.  We did a full interior and exterior job.  Half way through, we decided a couple of our ceilings needed work and the answer was no problem.   His guys did a perfect job.  They were always timely, very polite and professional throughout.  It looks like we bought a brand new house!  Thank you for taking such good care of us.  I will be sure to recommend your company to anyone looking for painting services.

Katie G.
Katie G.
3/28/2017
Ralph came out, gave us a fair quote, and we hired him. They painted our walls, baseboards, doors, and the garage. They also were able to get us in rather fast, which was nice. The paint looks great and my house looks brand new. The only room for improvement would be in the cleanup. The shower door and our floor had some paint, also some of our furniture wasn't put back. Other than that, they showed up on time, worked hard, and the painters were friendly and professional.

Jake A.
Jake A.
7/28/2018
Great experience! Had exterior of home completely repainted- friendly, quick, and reasonable estimate and then the job was done quickly and well. Even came back after it was done to touch up a couple of difficult spots.

Jennifer L.
Jennifer L.
3/16/2016
I highly recommend Red Rock Painting! The owner, Ralph is professional and prompt. He came out to our home, as we needed the exterior painted and our fascia repaired in a number of places. A week later, his crew was at our house, patching cracks and prepping our house for paint! His pricing is competitive: not the lowest, not the highest - but we went with Red Rock because Ralph guaranteed his work for 5 years. (Other painters said two years.) His crew treated our home with respect and they were very careful not to damage plants and mature fruit trees as they painted around our perimeter wall. Now, our house is gorgeously painted and I have a painter to recommend to folks who need one. Definitely a 5-star experience!

Ali A.
Ali A.
04/10/2016 12:00:00 SA
I can't say enough AMAZING things about Red Rock Painting!  I had an insanely difficult timeline  to work with and Ralph and his wonderful crew made magic happen!  I called Ralph Tuesday, met with him at my new home Wednesday, had the crew in first thing Friday AND finished Friday so that we could move in Saturday!  Oh and not to mention, I had to change all of the paint colors Thursday night AND had 7... yes 7 different colors for the house!  Ralph was available morning, noon and night by call and text, providing more than exceptional customer service!  

Antonio, our main painter, was detail oriented and positive every step of the way!  He staid the entire night promising us that our new home would be move in ready within a day.  The crew put in well over 16 hours that day and never once took a break or always had a smiles on their faces.  Antonio then came Saturday morning and did a walk through with us and everything was perfect!  I am quite OCD and he found things he wanted to fix that I didn't even see.  Ralph came over moving day as well to do a second walk through... again, unbelievable customer service!  I have been working with contractors and vendors for years and they are hands down the BEST!!!  

Thank you Ralph and your amazing crew for all of your hard work!  We truly appreciate everything and look forward to working with you in the future!

Bradley M.
Bradley M.
2/22/2016
Ralph at Red Rock painting did a great job and was very easily accessible via text and phone call along the way! Would recommend him for others looking for a painter.

Jon B.
Jon B.
12/17/2017
I cannot say enough about Red Rock Painting and six stars is not possible. I am not sure who I like more, Ralph the owner or his crew run by Jose, the foreman. Ralph is a straightforward professional who followed through on every element of the job from the initial contact and quote to the finished work. He always followed up as promised.  Jose and his team did terrific work not missing any details on my 4000 square foot home (exterior). I would highly recommend Red Rock Painting; professional work at a fair price.

Martin L.
Martin L.
5/17/2017
I highly recommend Red Rock Painting.  Ralph came out timely for the estimate and what made his company stand out from the many bids I received from other companies was he was able to replace some rotted wood fascia boards and repair a wood door frame that was chewed on by one of my dogs years ago when they were puppies.  He did not have to sub out this work and involve a separate contracting company which requires extra time and expense.  To my surprise most painters don't do this type of work and a few did not even have a contractor they could refer.  Not only was he competitive on the painting bid, but the fact he could do this extra work with his own paint team and not sub out is really what sealed the deal.  It made Red Rock a one stop shop for my exterior painting needs.  Ralph also includes a 5 year warranty on the paint so you know he stands behind his work.  They were also able to start the job the following week.  Some painting companies told me they were booked until June.

The unexpected bonus I received once the job started was Ralph assigning his team of Nacho and Juan to my project.  Not only were these two gentleman polite and not intrusive at all when working on the job, but they finished on schedule, cleaned up their work space each day, and the kicker, DID NOT WAKE UP MY 2 AND A HALF YEAR OLD DAUGHTER who naps in the afternoon.  All three days they were working on my house, they made sure not to work outside my daughter's bedroom during her nap times or in the morning before she woke up.  Anyone with little ones knows how frustrating it is when your child gets woken from their nap.

In conclusion, my house turned out looking phenomenal, there were no surprises when the final invoice was presented, and the job was done on time.  Nacho always confirmed things with me during the job to make sure there were no mistakes and that everything was done to my satisfaction.  He also walked the entire house with me at the end and touched up some minor areas that were missed.
The fact that they can handle extra repairs that normally need to be outsourced to a contractor is a huge plus and really sets these guys apart from the competition.

There are many painting companies out there, but only one Red Rock Painting and I would definitely use them again.

Kaitlyn H.
Kaitlyn H.
9/15/2018
Ralph and his team were fantastic to work with. They updated the stucco on the front of our house, painted the house, and the block wall in our backyard. They were punctual, asked all the important questions to make sure we got exactly what we wanted, and made recommendations so that it would look fantastic when they were done. I will definitely refer friends and family to Red Rock  & use them again in the future.

Mar G.
Mar G.
3/21/2018
It was great working with Ralph, and his team did an outstanding job.  We had an exterior paint job of a 2 story house.  The painters cared about the quality of their work.  Everything from start to finish was great.

Shelly S.
Shelly S.
5/17/2017
I hired Red Rock to come out and paint a side of our house that had got discolored and wanted them to paint to match the rest of the house. I am so pleased with the results!! Also, he was on time which is much appreciated.  I will be hiring them back for any other paint job we need done! Great Job Jose!! Ralph, I enjoyed working with you as well!!

Jan A.
Jan A.
10/29/2014
I am very pleased to be writing this review about my experience with Red Rock Painting. Red Rock painted the exterior of my home and the inside of my garage recently. It looks great! My neighbors have stopped and told me how good it looks from the street and how consistent it looks from morning to afternoon to evening with regard to the changes in sunlight. Red Rock was very meticulous in preparing the house for painting, from cleaning it, to masking off the windows and other features that needed to stay free of paint, to pulling the rock away from the foundation, to scraping the loose, blistered paint that was present from the previous paint job.
Red Rock was on time each day and worked full days in a very logical and deliberate manner being careful and thorough to apply the paint properly. They were also very good at cleaning up each day and at the end of the project.

Ralph Carrasco, the principal, was a straight shooter. He did what he said he would do and his team was really good at their work.

Ralph quoted me a fair price for the work based on the 5 competitive quotes that I obtained before making my decision to go with Red Rock.

Ralph also gave me his word that if I saw anything after the job was complete that I wanted touched up or corrected that he would take care of it to my satisfaction. I had a few things that I wanted redone about 2 weeks after the job was completed and Ralph responded to my e-mail promptly and scheduled the work within a few days.
I was very happy with his response and the touch-up work that his crew did.

Getting your house painted here is a risky venture as there are many who claim they will do the job right. I vetted 5 firms and interviewed my neighbors and friends and heard a number of horror stories. Ralph was professional and as I got to know him, I found him to be a genuine, honest, hard working guy who does things right and wants to be able to be proud of the work his team does.

I fully recommend Red Rock Painting.

Lucy L.
Lucy L.
1/20/2018
Highly recommended. Responsive, reliable, adaptable, professional, reasonably priced, AND they do great work. They were hired to repair dry wall (water stains from a leaky roof) and paint two rooms. They ended up painting a third room. Everything was completed in two days, including the additional bedroom. Ralph is so easy to deal with, and he's an expert at customer service. He took care of all the details, provided his expert opinion, and went out of his way to be helpful. I'll definitely be using them again in the future.

Julie G.
Julie G.
08/05/2015 12:00:00 SA
I can not say enough great things about this company.  They recently finished painting the inside of our home and the level of detail they used exceeded my expectations.  From the clean lines at the ceiling and baseboards to the cleanliness of the crew- we just could not be happier.  It is rare to find a company with the incredible work ethics that they possess, they were punctual, did the job they said they would do(and more), and did not leave for the day until they got to a good stopping point.

We are extremely pleased and will call Ralph and crew back when we paint the outside in the Spring- without hesitation!  

Thanks Red Rock for doing such an incredible job!

George R.
George R.
03/01/2016 12:00:00 SA
Ralph and his crew did an amazing job at our new home is east Mesa. They were very affordable and professional. They fixed all drywall holes left from previous homeowners and repaired all holes from existing curtains and window covers. I would recommend Ralph and his crew to anyone looking for honest price with quality work.

P B.
P B.
6/17/2017
Responsive, reasonable, responsible and great communications.  When I needed a rental condo painted Red Rock accommodated my crazy schedule to get an estimate together quickly, was flexible in what they bid on and the work schedule.  They finished the job ahead of schedule and work was done in a high quality manner.  They were always easy to reach and returned all calls in a very timely manner.  I will use these guys again!

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