Description

Phoenix Solar Specialists, LLC is your solar company with top quality sales and service. Licensed Electrical Contractors since 1988, We do All our own installs. We carry the Best Solar panels in the World. We offer many options to go green and save money from a 0 down lease or Low financing rates. Call today for a Free Quote.

HISTORY

Established in 2011.
Licensed Electrical/ Solar contractor with over 75 years combined experience . Helping Homeowners and Business owners convert to Solar . and take control or eliminate their energy costs We have a history of Top Notch Installations and Customer service. Excellent relationship with the all utility companies in the Valley. . We Help assist with the Federal, State and Utility rebates. We believe in Customer service Satisfaction guaranteed.

ABOUT BUSINESS OWNER

My background iIs Real Estate with over 20 years of Real Estate experience I felt I could apply my Customer service into the Solar Industry something I noticed was missing In the Solar Industry before.. I felt and believed while most people were interested in Solar they needed to know more, they had questions. I wanted to be the Company that provided all the answers along with Excellent customer service . I felt the industry needed to offer the customer choices . My mission was to get the customer what they needed.
I did not want to sell one panel I wanted the customer to know all solar panel are not the same. There is different efficiency better warranties , inverters etc. I also wanted to provide different financing options so I partnered up with different banks to get the customer the best financing available for Solar whether a lease or purchase they can choose what Is in their best for them. I believe I am changing the industry one roof at a time.

Reviews

Cindy D.

4/15/2015

Phoenix Solar Specialists did the installation of my solar panels. They were totally professional, and best of all, cleaned up after themselves so you wouldn't know they were there unless you saw the solar system on your roof! You don't often get the owner's attention, but Frances called me personally to make sure everything was as it should be. This company is top-notch, and I would recommend them to anyone who wants a job well done!

Joann D.

02/06/2019 12:00:00 SA

My husband and I were seriously considering going solar. Several companies reached out for an in-home presentation. We were contacted by Phoenix Solar Specialist with the promise of receiving $240 check afterward. Their representative was very professional when I inquired about the $240 check, I was quickly told I had to send a year's energy bill at $20 each to totaling the $240.Please BEWARE THIS IS A SCAM. This company has no intention of paying the $240. If it's too good to be true, it is....

Doug M.

04/02/2019 12:00:00 SA

Avoid at all costs. Have not delivered what promised. 8 months later solar system (thankfully installed) but has not been inspected, here in FL. Fred(manager) and Bob (comptroller) don't deliver what they promise. Told me months ago all fixed, inspections will start up (Feb 2019). Now they have Workers Comp Ins issues here in FL. Still not fixed. Looks like legal action for me and about 4 or 5 other here in FL against them. They are also known as Priv-Energy. Run from them as fast as you can

Jack H.

06/10/2019 12:00:00 SA

The highlights of my experience with them are: 1. Deceptive sales practices, 2. Poor customer service, 3. Poor system engineering, and 4. Broken promises. I would recommend looking for solar services elsewhere.

The sales rep promised a $240 check for listening to the sales pitch. Instead, he rolled it into the financing as a credit, which is okay, though not what was promised.

Poor installation left holes in my exterior walls. After multiple callbacks and weeks of waiting, they finally patched the damage.

Further, the sales rep promised they would cover the costs of the financed system until such time as it was hooked to the grid and fully functional -- so that I wouldn't need to make 2 types of utility payments. I supplied them with a detailed cost breakdown of that interim period. 4 months later after many calls and emails, they have not reimbursed me anything.

Finally, the system was supposedly sized to completely replace my energy needs, but hasn't covered the full net amount of reasonable winter usage since the first partial month of service. The first month of summer usage left me with an $140+ payment to the local utility on top of their financing charges. The sales rep had promised that they would cover any overages, but I'm not holding my breath.

Buzz F.

09/09/2013 12:00:00 SA

Phoenix Solar Specialists are a class act group. Frances steps up as the owner/manager and does what it takes to make sure her clients get all the information that need.
Everybody wants solar these days and doesn't know who or where to get it. They make it easy to understand and reasonably priced, without cutting corners

Kim J.

2/27/2019

Just had our solar presentation. Started out great until I had some comments about the overall price I would be paying monthly. The total price for the system sounded high so I said I wanted to shop around. The sales guy said it would be hard to shop apples to apples because their system was much better than most. That may be, but since this was our first presentation learning about solar, I had nothing to compare the prices and system to. When we said we would like to shop around before committing, our sales rep became a little annoyed and his whole attitude changed. Not so friendly anymore! To top it all off, we too were promised $240 for the presentation. Instead we were given a piece of paper with a link to download a free Ebook on solar...yeah! So no $240-or even $5. When I called the office to question why we were promised the $240 but received zero, they said "Oh, that was for last month". Should have been mentioned when they booked the presentation for this month.
If this is how they run their presentations, I am now skeptical of this entire company.

Rich N.

3/27/2017

PSS unfortunately would not be a company i would recommend. Throughout the process of working with them I found that not only was communication difficult, but also their work was very unsatisfactory. There were many issues that came up throughout the process, especially when it came to the actual installation of the solar panels. If you're looking for quality, look elsewhere. This is not the company you want on your roof.

Jack H.

06/02/2016 12:00:00 SA

Phoenix Solar has emerged as the go to company for solar.Great prices with attention to detail.

Jesse S.

3/31/2014

I worked for Phoenix Solar Specialists as a sales rep. During that time I meet many wonderful customers and prospective customers. However I chose to turn in my resignation after seeing all my past customers upset because Phoenix Solar could not provide the services we offered. I also received a few NSF payroll checks from them, although they made good on them I still am owed a tremendous amount of money.
Now over six months have passed since my departure and I still get calls from irate customers because they are having issues with their installation or production.
The products Phoenix Solar Sells are at industry standards and some are above, however the installations are not great at best and the service is the worst I have ever seen. I personally would not recommend using Phoenix Solar Specialists even if they were the last solar company in the valley.

Jim G.

12/31/2015

I would give negative stars if I could. Nothing but problems with this company. After trying for months to get service, I finally got help from an employee who bent over backwards to take care of an issue for me, then I found out from another employee that she quit due to the bad attitude and business practices of the "certifiable" owner, Frances. She screams at you and tells you its "your problem" not hers. Look elsewhere if you want service after you pay. They only care about you until they get their money.

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