Martins Fencing

I took down my old metal fence to have turf installed and needed a new gate to replace it with since thenildnone was rusting out.

Settled on Guardian and had them install it with Robert. I believe he is the Phoenix rep and installer. He was able to install within a week. Due to short notice I did this all over the phone and never actually met him! He came out and measured while I was at work and then installed once again when I was at work. Work area was clean when I came home - would have never known they were there except that a fence was now there.

Price to install a L from one corner to the other corner was surprisingly low  at ~1800 but prices will be going up for 2022.

Very impressed with my experience and composite wood gage purchase at Martins Fencing. David was very responsive throughout the measurement and fabrication process and able to meet my desired timeline.

Great work and would work with again for fencing or gate needs.

Appt for quote.... no show.  Called to check on it and the guy hung up on me.  Don't call if you expect a level of professionalism

Update:  guy called me 2 hours later to say he locked his phone in his office.  Owner has been very professional and responsive.  I was very rude the follow up call.

Contacted Steve for small repair.He responded immediately. He was unable to perform the work i needed but immediately offered me a qualified referral.

Martins Fencing is defiantly top quality. All communication was thorough and product was beyond expectations. The process was smooth from beginning to end. Staff friendly and made sure to accommodate the time frame that I had requested.  Thumbs up and highly recommended!

0 stars! Unprofessional from the start! Not worth my time even if I needed other than my wrought iron fence painted.

I'm a remodeling contractor in Phoenix and I've used this company for three separate jobs (BASED ON THE OWNERS RESPONSE BELOW FEW AND VERY SMALL JOBS...hmmm).  My contact has been David on all of them. The 1st job wasn't a great experience. They fabricated the wrong design on my clients view fence. The  2nd job was extremely simple (2 standard gates) and went smooth. The 3rd job was the end of our relationship. After multiple calls and emails to get a rough estimate for a job I provided measurements, drawings and current photos.... I finally got some communication back 1 month later. After I got the rough cost, I scheduled a final meeting/measure today (May 9th) AT 6:15AM. I PROVIDED DAVID THE ADDRESS AT 5:20AM VIA TEXT. With a check in hand for a deposit, I waited for our appointment and no one showed. NOR A CALL TO MENTION THEY WOULD BE LATE. I called David AFTER 20 minutes (personal/work cells) and every time it went straight to voicemail. I finally got a call after I left my clients property and the excuses started to flow.
I try to give everyone a 2nd chance and I gave Martins one. But Id be insane to try again. There are plenty of steel fabricators in the valley and this one I do not recommend.
Steve

Getting gates installed in our backyard took 3 weeks, which was agreed on.  The gates were installed and looked nice.  One day after the installation though, I noticed that cracks had developed on many of the wood planks around where they were bolted to the frame.  Martin's Fencing came out to verify that the wood had indeed cracked.  From there it took another 18 days for the cracked wood to be replaced.

I had a pool fence installed that was poorly formed and started rusting within one month. I believe it can be easily fixed with some additional paint in areas. They promised to come take care of it and did not show up for four appointments. Now they are not returning my calls. I'm going to contact Visa for help in getting this issue resolved.