Madera Cabinets

We love our Madera Cabinets!! We had a great experience from design to install. We purchased the top of the line laminate cabinets in Cannes. My husband and I are both from the Midwest, and prefer wood cabinets. We took a chance and went with laminate, and they by far exceeded our expectations. Beautiful quality cabinets that look like real wood, that will last forever. Picture below is before countertops are in, so a little more work to be done. Very happy.

AVOID! Iv used madera on 2 different projects. Nether install went smoothly. Ordered my cabinets in December of 2021 was told it was a 12 week lead time. They didn't start the install until end of may. It's now September and they still are not done. Every time I ask for for an eta on finishing I just get told. You'll know when I know

Madera is outstanding! The Madera team is very personable and professional. From the design stage to the final installation Madera truly delivered. Our kitchen cabinets are amazing, everything we expected and more. And we were able to get our cabinets much sooner than the other stores were offering. Our cabinets were delivered on the day they promised and installed the next day. And it's great to support a local Arizona business. Our experience was beyond our expectations!

Top-of-the line quality and craftsmanship. Sanita and Bobby are wonderful people to work with. Even though we weren't able to use them for our personal remodel, they helped us with key design and layout (which I really appreciated).  I will most definitely be recommending them to my friends and family.  Thank you for your time and professionalism. Hopefully, we can work together on another project in the near future.

Madera designed and installed a dry bar in our basement and was contracted to install laundry room cabinets as well. The dry bar installation was delayed for 2-months due to supply chain issues (which is understandable due to COVID), but I was disappointed to hear from them that after sending the deposit and waiting for the install of the laundry room that they aren't able to do this part of the job after all. They let me know that the design they made wasn't actually doable, so they cancelled the project after we waited 4-months for them to install it. During this time they let us know we were in line for the installation, and then abruptly cancelled the job with a vague explanation. I wouldn't recommend using them in the future based on this experience.

I did a complete new kitchen, starting with moving a wall to make it larger.
Checked out several cabinet sources and decided on Madera.  Customer service excellence.  Employee of the Month to all!  I was kept informed and up to date every step of the way, and Madera worked on my schedule, not theirs. Wonderful people, I can't say thank you enough.  My cabinets and countertops look fabulous.  From the design to the outcome,  thank you for treating me like a family member.

My wife and I used Bobby and Madera cabinets in the fall of 2019 for an extensive remodel with *a lot* of cabinets.  On the upside, Bobby was very good in working with my wife and I to design the cabinets that we wanted.  He also seems to never clock out and would respond to texts or emails in the late evening when one would expect to have to wait until the next business day for a response.  Lastly, the pricing was competitive.
That said, working with Madera cabinets turned out to be the most frustrating and unpleasant part of my entire remodel.  When the cabinets came in, there were some problems - for instance the drawers on the middle bank of cabinets under our kitchen counter didn't line up with the drawers on the left or right of them, though the rendering suggested they would.  At this time, Bobby was great, coming out to the house, recognizing and taking responsibility for the problem, and vowing to fix it.  But the problems just kept coming - floating bathroom vanity cabinets not centered under the plumbing which comes out from the wall;  a cabinet side that was shorter than the doors which make up the cabinet front, thus looking very mismatched; a site built cabinet which was built around an HVAC chase with gaps of 3/4 between the floor of the cabinet and the side...and on and on.  And unfortunately,  as the list of problems became longer, it seemed Bobby's patience became shorter.  And so did his willingness to fix them.  At times he would become angry, raise his voice and threaten go back and charge me for all the extra things he had done for me, all while trying to sell me a list of excuses.
In the case of the bathroom cabinets, I was told the faucets weren't there when the cabinets were installed, so it couldn't be his installers' fault the cabinets weren't centered beneath.  However, the handles and faucets both protrude from the drywall, and drywall had to be done before cabinet installation, so at minimum the stubs were there.  And it was pretty far off...  So eventually they moved the cabinet...and it was still not centered.  After another negotiation, they moved it again and fabricated a new filler for the wall side of that cabinet.  This was then added to my list of extras that perhaps I should be charged for.  
With the site-built cabinet, I was informed that I had been told that the build quality / tolerances would not be as tight as if it were built at the warehouse (I was not told this) and that the deficiencies couldn't be seen when the cabinet doors were closed (which was true, but not ok).  After insisting that it be fixed and waiting for more than a month, it was worked on and...improved somewhat.  
When the too-short cabinet side was pointed out, I was told the doors just needed to be adjusted up so the bottom of the doors would be flush with the bottom of the cabinet side.  But wouldn't that compromise the uniformity of the reveal at the top of the doors?  Over the course of 3 weeks, I argued this one, but the Madera crew, including Bobby himself, insisted on adjusting the door. They did, and then it was still 1/8 off at the bottom (instead of 1/4) and the reveal was now non-existent at the top of the top of the door.  It was then I asked the installer to measure the cabinet fronts.  He did.  Then I asked him to measure the cabinet side.  He did.  The cabinet side was 1/4 shorter than the cabinet fronts.  Any wonder that adjusting the doors didn't fix that?  
In order not to belabor the point, I will omit the numerous other deficiencies that Madera tried to pass off as acceptable and fixed only after numerous requests, negotiation, occasional belligerence, multiple trips to the house and extensive waits.
In the end, Madera's installers made no less than 20 trips to my house.  In time, Madera became, in my household, a verb associated with wasted days:  How was your day, honey?  With a sigh, Oh, it got Madera'd again.  But the trips became less and less productive and often I'd be promised We're going to have the [door / trim piece / filler] in tomorrow and we'll be by to finish everything up so we can be out of your hair.  But when tomorrow came, whatever was supposed to come in apparently hadn't and the we that I was expecting to come and finish up turned out to be one lowly 20-year old kid adjusting some reveals and trying to cover nail holes in a glossy kick plate with putty (not effective) for 2 hours before heading out for the day.  There would be another 10 visits to the house before whatever it was came in and that one item was remedied, leaving only 19 more.
At the end of the day, the result is actually pretty good.  I had to write off some problems and honestly, for my own sanity, tell Madera to just forget it on a couple of smaller issues.  But though the result was decent, it was one I had to *fight* for, and given the value of my time and the amount of the frustration it took to get there, next time I'll pass.

True professionals!! Bobby the owner of Madera came recommended and I am so glad. Every little detail from start to finish Bobby made sure to work through with me. When I had ideas of changes I wanted to make, they took the time to give me visuals of what those changes would look like, and was so patient until I could decide on what the final project would be. Their installer Shane was amazing. He worked collaboratively with me with custom touches until I got what I was looking for. Best experience from start to finish. I will be recommending these guys!

Thank you Madera!!

Called Madera and Bobby met with me right away.  I need a quick turn around and he's going to help take care of me so we don't have to go with the stock cabinets at the big box stores.  Which is great so I can get a better quality cabinet on a quick time line.

Nice showroom, great people and quick and thorough communication.

Definitely recommend them.

Wow!  What an amazing experience!! I had an unexpected leak in my home in January of 2019 that wiped out my kitchen.  After a messy situation with a different cabinet company (Highland)(I do not recommend them) I was treated completely different!!  Madera valued me not as a transactional customer but as a person with a vision.  We experienced a professional level of communication, service, and quality all with in an exceptionally amazing time frame.  

Bobby took extensive time to help us professionally design the kitchen of our dreams, re-arrange as needed and make everything fit to OUR vision.  He provided expert advice on a design we had not thought of!!  I couldn't be happier with the outcome!!  They gave me a kitchen that puts a smile on my face every day.  I highly recommend Madera Interior Solution!!.

I have been using Madera for the cabinets in the smaller custom homes we have been building in a retirement community and other areas as well for the past few years. They have a nice showroom where I can send my clients to see the actual cabinets. They have several full kitchens set up in the showroom which gives plenty of options for my clients to choose from for their new home. My clients have been very impressed with both the quality and the value of their cabinets.

We just started our remodeling adventure and called Madera Interior Solutions for a quote.  Bobby (the owner) came out and wow, was he great! He instantly provided us with options and ideas to enhance our kitchen space and make it look more spacious and modern.  Follow up communications from his staff is exceptional with quick email and phone services giving us a good foundation to move forward with.

I had a vision for what I wanted my entertainment center to look like. We tried a few different companies, but nobody could quite get it, until Madera. They asked the right questions and came back with the perfect rendering. The cabinets came in quick and then their installer/custom carpenter came soon after that. It was exactly what I wanted and could not be more perfect or more beautiful! I will only use Madera for any of my other cabinet needs and visions. Thank you!