HG Cabinets Direct

It has now been a year since we installed our kitchen. I hesitated until now to write a review because I wanted to see with time the durability of the work.

From our first encounter with Nathan, we realized he was knowledgeable, patient and experienced in helping with the design. He is a good listener and spent a good amount of time in designing and redesigning to make sure we were satisfied. The cabinets were done and expertly installed on time. The price was excellent. We had a slight problem with one of the sides of the island. It was resolved without a problem. Now, one year later I can say without hesitation that the workmanship superlative and the entire process from design to finished product was excellent. Bravo Nathan!

We love HG Cabinets! Grayson, Ken and the rest of the crew are fantastic to work with and always deliver a solid, beautiful product. If something isn't exactly as you like, they always come back and fix everything, with a great attitude! Not easy to find nowadays! Very competitive prices as well, worth every penny! We have used them for many projects and will continue to do so in the future!

After an absolutely miserable experience with a different cabinet door company, I contacted HG Cabinets. The doors are made by Sollid Cabinetry and they turned out great. Their turn around time is very reasonable (compared to my previous experience) for custom built doors and custom paint. I did have some issues with errors on the doors (one was drilled out for hinges when it shouldn't have been and another was built the wrong size) so it extended the project time another 4 weeks but mistakes happen and they did correct them with no issue. Still rating 5 stars because they doors look great and I am so happy my kitchen is finally complete!

Making a decision on a cabinet company is very stressful, but I'm so so thankful we went with HG and Nathan!  In my gut I knew he was the right man for the job and he didn't disappoint!  His communication and customer service was top notch!!!  He kept me in the loop, followed through, checked in and made sure that everything ran smooth and got done!  The installers were friendly and professional and Stan who came in to Install my hardware and check all the cabinets was great and very thorough!!  I am so so pleased with their work and I would highly recommend them!  Oh and my kitchen is stunning!!

Nathan from HG Cabinets helped us this summer with two bathroom remodels. Nathan was very helpful, professional and had great design ideas. He helped layout several different plans for cabinets so we could compare all of our options and pricing. The cabinets we picked out turned out beautiful and the price was right. I would highly recommend HG Cabinets Direct. Thank you Nathan!

We remodeled our home and were on a tight budget for new kitchen cabinets.  I did a ton of research and got many estimates.  Nathan was by far the most knowledgable and customer service oriented.  He took the time to answer all of our questions and made us feel comfortable with the process and big purchase.  The kitchen turned out better than expected and Nathan makes sure there are no surprises.  It's hard to find customer service as good as Nathan's - if you are looking for new cabinets he should be your first call.

This is the worst cabinet company. Stay away. If anything goes wrong, Nathan will blame you. Horrible customer service. I had to hire another company to deinstall and then reinstall my cabinets because his installers did such a poor job.  He even sold me an oven cabinet that wasn't strong enough to hold an oven. I wasted so much money and stress with this company. Nathan is young, arrogant, and has zero customer service. Stay away!

We worked with Nathan to do a half kitchen remodel, doubling our cabinet space and moving  appliances to more functional locations.  Nathan was very helpful with design recommendations and worked patiently with us as we changed appliance choices several times.  He went above and beyond to make sure our project was done in a timely manner and to his and our high standards.  We're very happy with Nathan and HG Cabinets Direct and would recommend them to anyone looking for a high quality remodeling professional.

This is the best custom cabinet company in the entire Phoenix area. If you are looking for a cabinet guy Nathan is the best. He stands by his products 100%. Very thorough in his design process and execution. Professional and friendly demeanor from the entire crew. Quality product design materials and sturdy construction. Will fix anything you are unhappy with. Easy to communicate with and always aware of what is going on with the project.

We had a great experience with Nathan at HG Cabinets.  Nathan worked very hard to stay within our budget and still find a quality product for our bathroom.  The whole process was seamless from ordering to install.  Stellar customer service!

This Company is a joke.  My husband and I drove to Mesa to check out HG Cabinets Direct showroom, if you could call it a showroom.  It's hard to tell that it is a business let alone a showroom for customers.  We should have turned around and walked out rather than venturing inside to speak with the Office Manager, Johnathon.  We told him that we were interested in a kitchen remodel.   He said he'd give my request to Nathan who would come to our home and give us an estimate.  After calling the wrong telephone number a number of times, Nathan finally did contact us.  He arrived at our home and said he was going on vacation for two weeks and would be back on March 27th.  In the meantime, he spent almost two hours at our home measuring and preparing a design.  He said he'd email the drawing and an estimate before he left for vacation.  We never received anything from Nathan.  After Nathan returned from vacation, I called HG Cabinets Direct and no one answered the telephone.  I left a message asking for someone to contact us in response to our appointment with Nathan.  It is now three weeks since Nathan returned from vacation and weeks since we left our voice message at the business.  No response period!  Beware of this Company!!!