Elite Solar Concepts

I'm super excited about my solar panels on my house. This whole process was simple, easy, and fast. I spoke with Erik and he is an awesome individual and made me felt at ease throughout our conversation. He was transparent and walked me through all of the steps that were required to make the right decision. I shopped a few other companies but Elite Solar and Erik made it happen.

This is about trust and what was described to me was so straight forward I don't think they could even hide anything. I was approved instantly through their leasing program.

I thought I needed more panels that what was shown but Erik explained to me that I didn't need more panels as it wouldn't save me any more money with more. This is the trust I'm talking about. Pics will be up as soon as it gets installed. Saving money and using resources that are free...yes that is called the sun. This just made sense.

There are a lot of other companies out there but from what I dealt with, this was by far the best. If you want solar (because in my opinion we all should have it) you need to talk to Erik.

It's no surprise that the only good 5 star reviews are 2017 and 18 right after presentation or install. No good reviews after that. shows how terrible this company is. Stay away, do not trust them. They will rip you off and then just leave you hanging. I've called them several times and either get a  busy signal  or is goes straight to voice mail. The system was not set up the same way the salesperson presented it, and the system is 9 inches above the roof, after being told that pigeons should not be able to get under it because they are only a couple inches from the roof. I currently have one panel that is shattered and needs replaced. I was told and there website states they have a 25 yr warranty. however now that I need something fixed I can not get a hold of anyone, which is very frustrating. I spent to much money on this system to be ignored.

This company is the classic scam company that gives solar a bad name, especially because it is the same company as Sunbound Solar -- same website, same address, same owners, same lack of contact methods.  Unless you want a quote!

The initial installation was not done correctly, when I saw the contracted help they had to do the install, it should have been a clue.  The company employee -- they have few -- then fixed the install.  Except, he didn't.  My system went live on 12/14/21.  Once I received access to the application to monitor the system two weeks later, noted that 11 of the 21 panels were not reporting.  Over the next 30 days, reached out to sales consultant and company employee multiple times to get someone to address.  Another subcontractor took  a look, said there was a wiring problem, plus much of the install was shoddy -- exposed wires, etc.  Since then, January 2022, there is no one to contact at the company.  All the contacts I had have left or are unreachable.

I looked at my contract to find another contact method, reached out to the number listed.  It was a former employee's cell phone number, who told me that he has been trying to get back pay from the company for the past 18 months.  He was happy to give me the owners' contact information.  Needless to say, multiple calls to each were never returned.  

So stay away from Elite/Sunbound, and the owners who are Eric Recchia and Wade Henry.  The salesperson was Kevin Ives.  If any of the above contact you, run away!

I would give this company a Zero star!

They did everything to get my contract and when the solar system was setup then they seemed to disappear! No customer services, nothing! They don't care about what's happening next to the customers.

They told me that the solar system will produce more than enough energy for the whole family and we only pay $99.88 per month for solar, and we can even sell the extra electricity that the system makes to SRP so that we don't have to pay any fees to SRP.

It turns out they're lying liar!

From the day the solar system started to run, we still have to pay big bills to SRP. We have to pay double or triple for both solar and SRP. Last Nov 2020, the SRP bill was only $80, but this Nov 2021 we got to pay $99.88 for solar AND $230.33 for SRP.

I have tried to contact Elite Solar Concepts many times but nobody got the phones.

Dave Bills was the sales consultant who constantly contacted me before the contract. After the contract was signed, he disappeared. He never got my phone calls and all my emails sent was rejected and returned.

I feel like this company is just a big lie! They gave customers misleading and wrong information just to get the contract.

What a terrible company!

I was told incorrect information during the initial sales pitch. I was told I would not need a battery setup because the way the energy was exported ran on a credit system where excess kWh would be credited to my account for use later. Not a monetary system. I signed mid July 2020 and was finally turned on to the grid late January 2021. It was only then I found out SRP does not run like that and there is no way I will ever break even or come close to covering the cost of the solar system. I just doubled my utility bill because of them. It is near impossible to get a hold of anyone. 3 of the 4 emails I had no longer exist and bounce back with user not found.

Don't knock on doors....it's not 1985 anymore.  Find the approach to be sketch and unprofessional.

BUYER BEWARE! This company uses aggressive forms of selling, including harassment, odd behavior and a reluctance to leave your property if you're not interested in their unsolicited selling. Extremely uncomfortable experience, avoid!

Loved my experience with this company!! Kyler and Anthony were extremely knowledgeable, and answered all of my questions on solar panels for my home. I cannot wait to go solar!  If you are looking to gain more information, contact this company! Great way to save money and the environment!

Shady company with shady selling tactics. They have been in my neighborhood for 3 weeks, constantly knocking on doors and refusing to leave the property until you threaten to call the police. Buyer beware, this company shows it's methods starting with their sales.

One of your salesman named Matt just came to my door offering your services. I said I wasn't interested and closed the door. He then very loudly said, "you don't have to be a dick about it." Which is pretty funny but I thought you might want to know your representatives are going around calling people dicks. If I ever decide to get solar I will be sure to use another company due to this interaction.

We had met with another solar company and then Elite Solar Concepts. Dru and Anthony did an amazing job at presenting their product. They were very professional and answered all our questions we had.

Just finished getting my Solar Panels installed. Team 23, led by Toby and helped by Larry did a wonderful professional job installing the system.
I would recommend them to anyone.
This company has been very honest and informative. Thank you,
Patti Fay

Pushy and over the top with hyperbole. Lane came to the door and started his routine and would not take "no" for an answer. He asked to come back another day. I told him I was not interested and that I had dinner on the stove. He proceeded to question and criticize the length of time it is taking me to cook dinner. I thought that was a really bad tactic and asked him not to come back. He walked away yelling at me. They will never get my business.

Adam and Catarina were very professional they showed at our house and explained with complete details how it works , they answer all my questions, and let me satisfied about the product,  most of all  they understood my needs and concerns . Tank you Adam and catarina

They are doing a great job! Impressive presentation for explaining solar system. Relatively cheap price to buy power.

I had an amazing experience with elite solar city concepts.  Raphy was very knowledgeable and patient. I'm super excited about going solar.

The process was very well organized and the sales people were very friendly and knowledgeable.  I have to say anyone living in Arizona should go green and utilize as much solar power as possible.

Warning to all those looking into the solar investment and dealing with Arizona Base Elite Solar concepts, Titan Solar and Corporate Sun Power.  Yes they may have the highest efficient Solar panel product on the market but their Sales and Customer support has been nothing but a nightmare.  Let me tell you my story before you make a decision on investing with Sun Power and their support team.  My nightmare all started shortly have both parties signed a lease contract on Oct'17.  A few weeks after the lease contract was signed, I received a call from Elite Solar Concepts stating that Sun Power accidently cancelled my contract, so we had to resign a new one.  Well when they sent me a new contract I noticed that my monthly lease payment had increase and only after multiple phone calls did they finally get the contract payment back to the original agreement.  Now we are in late Nov'17.  Then I waited and when Jan'18 came around I finally had to make multiple calls to all three companies to finally find out that there was some issue with the drawings that the city had, and Elite Solar Concepts and Titan Solar had to redo and resubmit.  They stated that this was going to be walk thru and everything should be back on track.  Well again I waited to hear from Elite Solar/Titan Solar/ Sunpower on a installation date but nothing.  So again, I had to make multiple calls to Elite Solar/Titan Solar/Sunpower to find out that there was some internal drawing issues and they had to do another Shade report.  Well they came out the next day to do their shade report then once again every went quiet.  Then the final hammer came down.  I received and email from Sunpower and Elite Solar Concept stating I had to sign an amendment to the original signed contract because they overestimated the amount their system annual kWh could produce.  After reviewing the drop in kWh from the original contract agreement I was still OK however I noticed that my Price Pre kW went up and my monthly Lease payment stayed the same.  So I contracted Elite Solar Concept/Titan Solar/Sunpower stating I was OK with the drop in the annual kWh however I would think that my monthly Least payment would also go down.  To my extreme shock they told me that Sunpower has gone thru price changes since my original Contract signing (Both partied agreed) and if I sign the amendment that I now have to pay the price difference.  I challenged this response stating the I should be honor the original contract Price pre kw and my payment should lower due to their miss-calculation in what they original agree too in the signed contract.  However, after venting my frustration with this, they answer was "Sorry, your out of luck".  Well it is now 6 months from the start of this whole project and I have no solar panel.  My final message to anyone reading this is I only warning you of the potential frustration and head that you may encounter when dealing with Elite Solar Concepts, Titan Solar and Sunpower.