Alex E.
08/12/2019 12:00:00 SA
UPDATE 8/12/19
Closet was installed in 3 hours this morning and we couldn't be happier. The installers were professional and cleaned up after themselves very nicely. The closet looks fantastic!
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This review may be premature, as my install hasn't been performed yet, but I have no doubts that I will still be 5 star satisfied when it is. I will update my review after install in one month.
After paying nearly $1,500 at Classy Closets in another home for a closet 1/4 of the size of my new closet, I set out to create design on easyclosets.com for my walk-in closet at a house I just purchased. I created the perfect design and was shocked at how expensive it still was with having to remove the existing shelving and install the system myself. So, I decided to get a couple local bids to see how much more I'd be looking at to have someone else take care of everything, including labor.
I emailed the design I created online to Desert Sky on Saturday evening and didn't anticipate hearing back until Monday. Not the case! Matt responded to me on Sunday morning and gave me a competitive bid by email. Who does that?! Everyone else insists on meeting in person and seeing the space before talking any numbers. His bid was only $500 more than Easy Closets and included an accessory (scarf rack) and design elements (curved corner and bridge) that EC didn't offer. Matt offered to come out Wednesday and firm up the price.
Meanwhile, Closets by Design responded to my request for information on Monday, but wouldn't talk numbers without sending out a designer. They were able to send someone on Tuesday. She showed up with a hand drawn design that was modified from what I had created and sent to them in advance. Not a big deal, it was pretty much the same, just reorganized a bit. Closets by Design does not offer wall mounted units - only full units with toe kicks and such. Consequently that drives up the price. It may look classier, but this is not a space that people will see and I just want functionality with a budget friendly price. They came in $1600 higher than Easy Closets and $1100 more than Desert Sky.
Fast forward to Wednesday. Matt arrives on time and is very personable and friendly. We started chatting like we were old friends. He measured up the closet to double check my measurements (CbD didn't do that), then fires up his laptop and started designing the closet with his 3D software. He was able to add an extra drawer in one of the drawer units and a couple other design elements and come in about $50 LOWER than the price he estimated by email.
Anyway, long story short... I said take my money, Matt. See you in 4 weeks for the install!
Can't wait for the finished product and to recommend this company to anyone looking for storage solutions. If Matt reads this review before my install, I'll be expecting that good high five he bragg. ;)