There are many termite and pest control companies to choose from, do not pick CRI. They do not return phone calls or emails and they lie. I paid for the inspection and when I closed on my house, they were paid again out of escrow. He claimed he never received the double payment, but the escrow company shows the check had already cleared. He then lied again when he said the refund was in the mail. It's been over a month since I really started pursuing the refund (over 5 since the initial double payment). On the rare occasion that he answers his phone, he always has a delay excuse. I still have not seen the refund.