Craven Construction

I needed my shingle roof replaced due to hail and wind damage plus it was 22 years old.  The inspector/adjustor from my insurance company came out and did a detailed written evaluation so I had a good idea what I needed before asking roofing companies for estimates.  I requested estimates from 3 companies including Craven and two others which were  large companies recommended by Rosie on the House.  The other two companies provided such poor service initially that I decided not to follow through with them.  

I had called Craven because a woman in my neighborhood had them replace her roof last year and she was very satisfied with them.  Randy came out 3 days later and showed up on time as scheduled.  They thought they would be able to schedule the work within 3 weeks but as it turned out they had one crew who had completed another job early and said that if I wished, they could start on my roof in two days.  The crew that came out was knowledgable and experienced.  

The only variable on the estimate was for underlayment which they can't see until they strip the old roof off but they did say that if plywood was damaged it would cost $70 additional for each sheet that needed to be replaced.  As it turned out only one had water damage so that was in line with what my insurance adjustor had told me.  They used quality materials (Owens Corning) and the job was done on time at the cost they had quoted.  Overall, they did a great job and I would recommend them.

We hired Randy ( Craven Construction) to replace a foam roof on my building . We spend about $75k to get a new roof .
Randy left the roof exposed when we had a storm causing over $650k in damages . That was not a smart thing to do as a roofer. Roofers 101.
The rain washed a way the coating he applied to the roof .
My roof have been leaking every time we have a rain and it is worse than before . Randy send some kids to check it after weeks from us calling and text messaging him . Bad service .
Randy would never plam himself or admit that he made a mistake , He will plam everything else . I would not do business with him , bad service and more importantly bad Morales.

Searching for a local roofing company to repair our roof, we hired Craven Construction to the job. Our reason for choosing Craven, was because Randy was very personable when providing an estimate, and he offered a fair price. His team got the job done quickly and professionally. We are satisfied with the work to date.  There was an issue with a driveway stain left by their trailer, and they came back out to do their best to clean it up. I recommend Craven Construction, and know they have had a few negative reviews. But they did a great job for our home.

Craven construction was terrific. I was referred by a friend. I called 3 other companies 1 had prices SKY HIGH and took 2 weeks to get the estimate.  1 company did not show up after 2 tries. I called Randy and he went to my house same day sent a quote. Reasonable and had a good product.
Crew was friendly and kept the place picked up daily and spotless when they were done!  GREAT CUSTOMER SERVICE!
The roof looks better than when it went up 25 years ago!
Thanks for the great experience Craven Construction!!!

Stay as far away as you can from this company.  I had a complete roof failure not even 6 months after he resurfaced my flat roof the end of April 2019!
March 2019
-  saw a pinhole leak in a covered patio (winter/spring rains)
husband and Randy said there was a tiny amount of seam lift on a 7 year old resurface with recoating every 3 years.
- Decided to resurface again even though Randy said the roof was in good condition with no underlayment issues.
April 2019
- work completed and paid for. New Tytex layers and layer sealing.
Sept 2019
- Put house up for sale to move out of state. My good friend jumped on the chance to buy my fully remodeled home.
- Her inspection revealed roof issues-  seams lifting and not sealed properly; called Randy and he sent someone out. Buyer and I were told it was taken care of and buyers on site when he was there.
-  Sale closed first week of October.
-  Rain storms is late Oct revealed staining sheetrock - rain damage on a new ceiling and insulation!  (redone in 2013).
- Called Randy and he said my 5 year warranty did not pass to new owner and we had a long discussion.  He finally agreed to come out and fix the roof. The new owner never said if he appeared.  
- Thanksgiving weekend heavy rains.  Her roof failed in the bedroom.  Water dripping from ceiling.  Randy said his warranty did NOT cover the inside of the house only the roof.
At that point new owner had to hire people to remove dripping sheetrock, saturated, dripping insulation, and wet existing carpet (all only 6 years old).  She hired a roofing companycshe trusted and they came out to say Randy's work was not done well and many seams were lifting and needed to be redone. So she needed to resurface and repair again!

END STORY: My friend is out thousands on inside repairs and roof replacement. I am out the $4000  I paid for a resurfaced roof with a 5- year warranty.  I do not have a refund from Randy, so I cannot help her. We are still talking though.
Randy's work was terrible as stated by the inspection issues and the second roofing company.
I cannot report to the Registrar on Contractors since I no longer am the home owner.
So I am on YELP and the BBB site trying to save others from thousands of wasted dollars on a crappy job by a fly by night small business and a warranty that is not worth the paper it is written on.

After spraying flat roof area. There were white spots on our car... Randy came bye and explained that it was probably dust from clean up.. gave us $ to get the car washed... cleaned up like new

Craven Construction was a pleasure to work with when I needed a new roof. They were responsive, showed up when they said they would, had the job completed onetime, and their price was extremely competitive. Irvine and the rest of the crew who did the work were great. The new roof looks great!

We are so pleased with the roof that Craven Construction just completed on our home.  After much research and bidding we chose, craven and are we ever glad we  did.  The team was prompt, respectful of our property and worked quickly.  That cleaned as they went and left the place looking great! Communication throughout out the process was wonderful.  What a pleasure to have the great new roof and the confidence that it will last for years to come!