Classy Closets

We worked with Kat @ Classy Closets.  Please note, this is our **SECOND** project with them.  First was the master closet years ago and it was amazing.  Second this time was shelving and a built in desk.  I cannot say enough nice things about this company.  They are affordable, BELOW 2 other bids, had financing, and the sales woman was amazing.  They clearly know what they are doing.  The installers were professional, knowledgeable, clean, and did a remarkable job!  What's more?  They have been perfect since 2009!  We highly recommend this company.  Absolutely amazing experience.

I stopped by the Chandler showroom which was very nice. I think I had seen them online and clicked on contact me. They did make an appointment pretty quickly, but the designer I was assigned has not communicated well at all. Very frustrating. They do the design work the old fashioned way - by hand. She told me after we talked she had to send the hand written drawing to someone to draw it up, and get back to me with an estimate. That was 5 days ago.  I can't reach her easily. Sent email 2 days ago,  left voice mail hours ago and still haven't heard. Called corporate office, can't reach people there either although they do have someone who answers the phone.
Weeks later, the communication with the sales person has been awful. I decided to go ahead with one design, I sure hope this isn't a mistake!

I would not recommend dealing with them unless you have lots of time. It was very frustrating.

We just moved into out new home and needed an entertainment wall and was referred by someone who lives in our housing community.  I called and made an appointment for an in house consultation and received an email on 05/10/2022 for an appointment on 05/24/2022, no one ever showed up so I had to call and reschedule no reason given why no one showed up.  So rescheduled for 05/31/2022 received confirmation email, was called again to reschedule for 06/07/2022.  Today 05/31/2022 I called to confirm the appointment and they are unable to locate my appointment even though I have the email on who was going to be coming to the house.  I advised the person I spoke that if they find my appointment to just cancel and we will go with another company.  Very disappointed as I was so excited to work with Classy Closets based off the referral I was given.  I would not recommend them to anyone.

Well it started off pretty good, they had a better price then California Closets and the person that came out was great. That is where it stopped. The install crew was over 2 hours late and said they would be done before dinner. They were here until 7:30. I was then informed that my 6 drawers didn't fit and had to be remade. I have everything out of my closet in my guest room and have company coming this weekend. Thursday I was told that they knew they had to remake things and would get them done. No timeline, I called back and got transferred 3 times and was told someone would call me back shortly. No one ever did. Now I was told they could get it done next week, after I told them I would be out of town. The next date they can come is April 8th. So I have a master closet not done with all my stuff on the floor .

OMG great job Just love looking into the closet and seeing how nice  
and neat thank you

Beware! Do not let them in your home. This is the worst company ever! They rip you off. They over charge. They scam and rip you off in cahoots with another dude. Her name is Kera Magruder with Classy Cabinets. Her cell phone number is (909) 247-8213. They quoted $15k for a resurface a different color on a entertainment center that only cost me $2200. with another company. Do your homework. You will be happy that you did. Let's have me a guys number for garage flooring and he uses fake product for more $$$ that you have to re-do in 8 years and pay it again when there is lifetime stuff out there cheaper in cost and a better product too.

SO disappointed!   I requested an estimate on a bathroom cabinet and vertical  jewelry panels for an existing closet.   Wesley came to our condo to review the job and we were e-mailed the estimate on both projects.   We had requested basic pull tabs for the bathroom cabinet  to be consistent with the rest of the bathroom cabinetry.  And that is when this went  spiraling downward!   We were told they would have to be special ordered (though these pieces are readily available on Amazon or any home improvement store!)   In addition, the jewelry panels could not be cut as requested because it would require re-setting their machines.  We contacted the store manager who talked a great game, promised to call back TWICE and never did!   This was the best thing that could happen since we gave up on Classy Closets and contacted Closet & Storage Concepts.  They were absolute pros completing the work exactly as we hoped without the compromises Classy Closets demanded.  Not a complicated job but apparently more than Classy Closets could handle.

I wanted to give an update from my last review. I was finally scheduled & they came back out to finish the job. I need to have some work done such as adjustments, moving some hangers as I am too short to reach the rods they installed & have my hallway closet re done as I can no longer open my hallway closet door. I have been reaching out to Kenna ( the scheduler ) for a week & 2 days with absolutely no response. I have since reached out to the manager & have left 2 voicemails with no response either. This company really needs training on customer service. You can't go weeks without returning a phone call. So disappointed & would never recommend this company.

We recently moved into a new home with a large closet space that wasn't serving our needs. We knew we needed more ways to organize and utilize the space. We went into Classy Closets, and we were immediately greeted with a friendly smile by Kristyn. Kristyn showed us around their show room and then made us an appointment so that she could design our ideal closet. Once the plans were written we quickly agreed to move forward. Kristyn was exceptional at communicating during the whole process. When the installers came, she made sure to contact us to see how everything was going. The last day of installation (two days) she made an appearance to see the final project. We are very pleased with her knowledge and customer service. All our needs were exceeded, and we love how much storage we have. It is definitely a classy closet.

Worked with Kristyn at classy closets for my closet remodel. I just purchased my first home and was looking for an upgrade. She was amazing, knew what I wanted even when I didn't. She moved quickly and got me scheduled within a few weeks. The installation only took about an hour and they were exactly what I wanted. Kristyn checked in with me the morning of and after installation, she also followed up a few days after to make sure they were still what I wanted! Definitely recommend working with classy closets and Kristyn if you get the opportunity!

We had the standard builder installed closet and it did not maximize the space we have. Charity, our designer, listened to our needs for a more functional space and provided us with a design within a day. I love the new closet, it's clean and simple, and we have more room than before with the same amount of space. The product came in on time and the installers were quick, professional, and cleaned up. They explained warranty and how to adjust shelves before they left. I would highly recommend them and Charity for your design needs. And I love my shoe closet that's hidden behind clean doors, best thing ever!!!!!

We love our kitchen cabinet and island reface. The service is superb and the design by Azucena Vidal Varpilah is stunning. I am so grateful for finding this company with it's excellent designer and craftsmen. We used them for our basement bar and the outcome was equally impressive. Thank you for everything!

Working with Classy Closets was certainly a pleasure. I was fortunate enough to have Marie as my designer. She was very efficient, organized, and well informed on products to better address my personal needs. I would highly recommend This company and this designer.

Working with Classy Closets was a pleasure. Marie is a great designer and implemented my needs into her plan that resulted in a closet that really has become a functional part of my home. The installation team was both friendly and fast as well. I would definitely recommend Classy Closets to anyone that needs a custom closet and plan on using them again in the future.

My pantry was out of control!  My closet was unorganized and out of control as well.  I called Matt Monroy at Classy Closets.  With just a few measurements, he designed a system that was almost what I needed - I asked him if he could make the shelves a little deeper and with a click of his key the software made it my dream pantry.  It was an affordable and really clean looking design.  On the installation day, the installers were professional and executed the design just as Matt envisioned it.  We are so happy - you would not believe how much stress is wasted on disorganization - Thank you so much Matt Monroy of Classy Closets!

I love my closet! Marie was such a fabulous consultant. I have a wonky shaped closet and I had no idea what to do. Marie came over for a consultation. Not only did she Stay within budget, but she came up with an excellent layout that I could not have even imagined. She stuck with everything that was important to me and explained why I needed certain hanging sizes based on my wardrobe. We ended up going to the show room and working with her to put the final touches on the custom closet. A month later, it was installed seamlessly. The closet is absolutely beautiful, beyond my wildest dreams. I can't believe that I got what I wanted for the budget that I allotted. It looks like something in dwell Magazine, but for definitely not a Dwell price point LOL. Thank you so much Marie and Classy Closets!

Love, love, love our closet, garage and powder room makeovers and would highly recommend Classy Closets.  Marie R did an excellent job drawing up our plans and walking us thru the process.  I will definitely use them again if the need arises.     Barb K.

My closet is amazing and Marie was a rock star and it was easy and efficient and cost efficient.  This is my third closet and I would recommend them to anyone!

Classy Closets is truly a class act!  We are super happy with the quality of the office we had installed.. From  design to installation was better than imagined.  We are in our home office all the time and the details the are included make working extremely functional!  Josh did a great job with the design and follow up.  We even had a couple of minor repairs that needed to be fixed, without question they were taken care of.  We will probably get another room done as well and would use Classy Closets again without hesitation.  Thanks!!  Julie

Classy closets did a fantastic job for us in our new home.  From design through installation they were amazing..  great customer service and we are very satisfied.  Thanks Tresa and crew!

I have worked with Marie Roviello of Classy Closets on my 2 Master Closets, and I just contacted her to provide me with a quote for replacement of my garage cabinets as well. Everything about the project went extremely smoothly. Marie greeted me warmly, helped me make selections that fit my design and budget. She set reasonable expectations for delivery and install, and she followed up to check on my satisfaction after the install. I really enjoyed my experience with Marie and Classy Closets. They do what they say they are going to do when they say they are going to do it. What more can anyone ask for?

What a great result we got from Marie and Classy Closets! We expanded our master suite mostly to add closet and bath space. We spent a LOT of time trying to come up with a DIY design but even though our new closet footprint was 10'x11', we just couldn't find a way to utilize the space in a functional manner. We first met with the major (big name) competitor and then with Marie from Classy Closets. The proposed design from the competitor didn't come close to meeting our needs and the quote was outrageous. Marie came into our construction site, interviewed us with insightful questions and promised to have a design for us to review in a few days. Mind you this was the week in between Christmas and New Years. We met with her in the showroom and were blown away by what she had come up with. Things the competitor had told us were impossible, Marie found a way to incorporate into the design and her quote was 40% less! We could not be more pleased with the end result, although the process was not without problems. There were two incidents of the shop floor making incorrect cuts and the drawer pulls were not on hand at the time of installation. I feared that since the sale had already been made, Marie might be slow to return my calls but that was not the case at all. She was tenacious in escalating our problems and getting them resolved quickly and to our satisfaction. Now all that's left is for us to start enjoying our new, beautiful closet!