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Bentley Carpet Installation and Sales

Bentley Carpet Installation and Sales


3131 N 35th Ave Ste O Phoenix, AZ 85017

Description


Call for free in home estimate

HISTORY


Established in 1979.
Betty Bentley founded Bentley Carpet Installation & Sales in 1979 after she left Direct Carpet Outlet. She has built a reputation for having the best installers and providing quality service. Bentley Carpet is ranked in the top 10% of over 30,000 Phoenix contractors, A+ rating with the Better Business Bureau and has a clean record with the Register Contractors. Betty Bentley is 83, still actively involved with the company and is as lively and vibrant as she was back when she founded the company.

ABOUT BUSINESS OWNER


Betty Bentley is 84 years old and still in charge of day to day operations. She has a son & daughter, 7 grandchildren and 7 great grandchildren.

SERVICES


Reviews


D K.
D K.
11/04/2021 12:00:00 SA
Ok....granted I loved the name because it was my dogs name who passed a year ago, BUT...I went with them after interviewing close to 10 companies.
Why? I sent Scott a picture of what I had,telling him I wanted something similar and he nailed it! Scott Was punctual, pleasant, ethical, knowledgeable, helpful and ALWAYS responded to calls and texts.
The carpet was installed to perfection, they have their own crew which most companies do not...he followed up by being at the house to make sure all went smoothly and if I had questions, which I did, he didn't shy away, but explained things to me.
By far the most professional, knowledgeable individual I have worked with in the business! If YOU
are searching for the BEST forget about all the REST and CALL SCOTT NOW...you won't be sorry!

Tamara B.
Tamara B.
6/26/2020
Excellent customer service!  It was time to replace the carpet, so I asked my handyman if he knew of a good company.  He referred me to Gary at Bentley flooring, and ai can say they were so easy to deal with.  He came out to measure, and I picked out the carpet I wanted. A couple days later, I received a proposal.  Within the week, he sent out a couple of workers.  We really got lucky!  Gary sent out a father and son team.  They were prompt and so very nice.  They completed the entire job in just about three hours.  Yes, furniture moved in and out.  Carpet and pad removed, and freshly vacuumed carpet so quickly.  They were very professional.  Will definitely refer this company to anyone looking to have flooring work done.  
Thanks for a seemingly easy and flawless job!

Sean M.
Sean M.
12/01/2020 12:00:00 SA
My wife and I worked with Scott on installing wood floor tiles and they did a fantastic job.  Their installer showed up on time, cleaned up when he was done, and delivered a top notch installation.  My home was built in 1956 and the floor had major leveling issues.  They leveled the floor to the point you couldn't tell that there was ever an issue! If you're doing any kind of flooring, I highly recommend going with Bentley.  We will be using them again in the future.

Terry H.
Terry H.
09/11/2021 12:00:00 SA
great job guys...scott was very patient with our projects...came out multiple times to help us decide on what will work best for our needs...the job was done quickly and professionally....prices were much better than a bunch of those tv ad people you see on tv.......i will definitely use them again in the future...thanks again scott...

Erin H.
Erin H.
9/28/2019
We had these guys come out and measure and give a quote.  They were really great, especially with my indecisiveness.  In the end, I decided to wait to change out the flooring, but would definitely use them again.  Their price point was so much better than the big box stores.  I called them, they were out to measure the next day and then could have flooring ready for install within the week.  I called them out because Home Depot was over a month for the process and in the end they weren't even able to get my flooring installed the week that I specified.  I'll never deal with anyone again that isn't local like this company.  They were great.  They came recommended on Nextdoor place as well by neighbors.

Mike M. ..
Mike M. ..
9/28/2016
We got total three rough estimate for our 1900sqft house.  Scott's price was better so we ended up just canceling the other two that was scheduled to come out. ALSO he was able to come out that same day just to get a better estimate.  He brought out some samples too!  A week later we had new carpets installed, also not to mention that he had to order it.

I highly recommend them...

David A.
David A.
04/06/2016 12:00:00 SA
I am an out of town owner and trust with vendors is Key!
These guys are right on point!!
I spoke with Scott in the morning and he was expecting to get to the house by 1 or 2 I got a call about an hour early and he was there ready answer any questions I had and then some.
In the long run I had to go with a vendor that my new management company chose but by far it was Scott who I got the most information and guidance from he was a pleasure to work with from minute one to minute end!!!
Thank You Bentley Carpet

nick t.
nick t.
03/05/2015 12:00:00 SA
We just opened up a Chiropractic Clinic and they Scott was really good about suggesting which carpet to get.  The Carpet we went with looks great and they were on time with everything.  We will be using Bentley for all of our clinics from here on out.  Great Job!

Jason W.
Jason W.
5/15/2017
After gathering a number of quotes from the likes of Home Depot and some bigger carpet installers, Bentley gave us a very attractive quote for higher grade carpet.  They came and installed the carpet in a single day. Unfortunately the carpet that was installed in the master bedroom had a manufacturer's defect, but I'm still giving them five stars, becasue Bentley returned and replaced the carpet in the room at no additional charge.

Austin W.
Austin W.
6/15/2017
Recently had all of my carpet replaced prior to listing my house. They came out on time and performed exceptional work at a very good price. Was referred by a family member in the flooring industry that deals with many installer and I requested the best installer. They exceeded my expectations.

N D.
N D.
08/04/2017 12:00:00 SA
When I moved out of my rental house, the landlord told me I had to replace the carpet because of my three dogs. I was terrified at what the cost might be. Scott met with me and my landlord himself on a Sunday with a sample board and had his installers complete the job the next day, and did it at an incredibly affordable price. The landlord was thrilled and apparently asked him to do her other rental properties. He was responsive, honest, and provided a great quality product that left everyone involved happy. The installers did an incredible job. Scott's also pretty cute ;)

Diana M.
Diana M.
03/09/2018 12:00:00 SA
Richard and Richard were the best! They installed ~1600 SF of new carpet in our home this week. They were detail-oriented and just generally really NICE, thoughtful guys that I was relieved to have be in charge of completely turning my home upside down - they were here all day and were still smiling when they left. I'm very appreciative, the end results are beautiful and it meant a lot to know the house was in good hands.

tom s.
tom s.
6/28/2014
I'm an out of state owner of some property and had some horrible experiences with Scott (owner).    Very slow to reply to updates/quotes...that's when they decide to even reply.

I would save the headaches and find another vendor who provides better service

susan h.
susan h.
1/22/2015
I purchased a beautiful carpet remnant from Bentley Carpet Installation and they had it edge-bound and delivered to me within a week along with a custom-cut rug pad.  The carpet is gorgeous, the price was super fair, and all in it was a very happy experience.  This is a family owned business and remnants are only a tiny part of what they do, but they hit all the right notes, had wonderful carpet to choose from, and were personally very nice.  I will return to them for any other carpet or flooring business I have.  All good!

Trina J.
Trina J.
11/12/2014 12:00:00 SA
Bentley Carpet was great to work with.  They gave us a great competitive price.  They were flexible when we had a delay due to other contractors.  The install of our carpet was great.  We had a mix up with some carpet pad in 1 room and they sent guys back to fix it and make it right.  I would definitely choose to go with them again. And will likely do so when we replace older carpet in the future.

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Hours



Mon 7:00 AM - 4:00 PM

Tue 7:00 AM - 4:00 PM

Wed 7:00 AM - 4:00 PM

Thu 7:00 AM - 4:00 PM

Fri 7:00 AM - 4:00 PM

Sat Closed

Sun Closed

Location


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Manager


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