My husband and I were very pleased with George and his great crew, initially. We really liked them a lot.
However, we had saved up a lot of money and had recently put in artificial grass. Shortly thereafter, we had George and his crew do the landscaping again (trimming trees, blowing leaves, trimming bushes, etc.) I did not know I had to tell them ahead of time to not lay their hot equipment on the artificial grass, as that would surely melt it. I, unfortunately, assumed they knew this.
When I checked the landscaping job the next day, I saw a tell-tale melted spot on my brand new artificial grass. (Tell-tale, as in it was in the shape of a leaf blower.) When I asked George about what had happened, he immediately denied any wrong doing and made up a story about telling his brother ( not the owner of the house, mind you), saying that he saw the marks before he started the work. So, as a landscaper, wouldn't you bring that up to the attention of the owner BEFORE you did any landscaping? Besides, we have NOTHING that could have caused such damage. We never leave ANYTHING on that artificial grass and our windows have shade screens.
Long story, short... they lied about the damage. They agreed to not receive payment for that days' landscaping. But, here we are with major melted damage to our.artificial grass. They never admitted to their mistake and did not pay for the damage.
Word to the wise: Take photos before and after any work done.