I very recently purchased my home. Not long after, my toilets had been doing a gurgling thing and weren't flushing well. Water had come up in my backyard. I had tried using my home warranty company, however the company they sent out had done a courtesy snaking job and said my main line would need to be repaired. I was freaked out because that is not an easy or cheap thing to do. Because of the notes from the plumber, my home warranty wouldn't cover for them to come back. I reached out to my home insurance company and found out plumbing is basically never covered. After multiple unsuccessful attempts to get more information and a quote from the company that had initially came out through my home warranty, my plumbing issue got worse again.
Between both Facebook and Nextdoor recommendations, I had been told to try Affordable Plumbing. I called on a Sunday night expecting to leave a message, but Angelo answered. We had a solid conversation about the issue and possible diagnosis's and got the soonest next appointment. By this point, I was already very frustrated and overwhelmed with the situation, but from the phone call alone, I had a good feeling about it.
Mike was phenomenal! He showed up wearing a mask and kept it on for the entire time he worked. Mike took 4 hours to thoroughly unclog the multiple issues throughout the mainline (roots, cloth, bags). We used cameras, and addressed every visible issue. I was shown that my mainline is in decent shape and does not need to be repaired. Mike took the time to properly fix my plumbing issues and made sure that he left me with functioning plumbing. He didn't cut corners and took the time to get it right. I sat and talked with him while he worked. He kept me informed, would show me what he was looking at on the cameras, answered questions, and put my mind at ease.
My entire experience with Affordable Plumbing was everything you could hope for from a company. They definitely live up to their name, and do so in a respectable and integrable way. Without hesitation, I would use their services again if needed and recommend them to others.