Aspen Plumbing & Rooter

I would not even give one star if I did not have to. I had Aspen plumbing come out to service my water softener they took my softener and had it repacked ever cents they reinstalled it  has not worked first they came back out and discovered that they did not turn water valve on  now you will be good NOT I had another plumber come out and he had found that they had not tightened water line in salt  reservoir  so now  I got a flood in my house and have to replace carpet

I was referred to this company via Southwest Gas. (Natural gas vendor). Scott came out and diagnosed our water heater problem in a short time. Same day service! Scott saw that the pilot light bad gone out and took care of it. He just charged us for the service call and that was it.

We will use this company again!

Awesome!  I called Scott on a Monday for a low level repair on a Monday at 9pm and he was on my doorstep Tuesday at noon.  Very prompt.  He resolved the issue within the hour and even went as far as fixing another issue I was having with the shower.  Very professional and very nice guy.  I highly recommend Aspen to anyone!

Just had my hot water heater replaced by Aspen Plumbing.  Scott the owner did a great job.  Very personal and was honest.  Would recommend him to anyone.

I do not recommend this company to anyone.
They showed up late , overcharged me , $200 for 35 min of detection only !
At the end they referred me to a different person and left !
Bob / Ahwatukee

I really appreciate what Aspen's  Plumbing people made in my house. I made appointment in advance because I was coming from CA to AZ. They were able to keep promises and came on time. The inspection was done very fast. The problems were found. It was very fast and efficient. Jeff was very friendly and cooperative.
I am very happy. Thank you very much Aspen Plumbing for your help.

Highly recommended! I called Scott to have him move a gas line in my backyard.  He arrived as expected, explained exactly what he would do, moved the gas line and was right on budget.  He is also a friendly guy and I couldn't be happier I called him.

My husband called this company yesterday, and we were able to get someone out today.  Scott called me to let me know his current work was taking longer than he had anticipated, and he would be later than expected.  He called before arriving, and then discussed the problem knowledgeably and in everyday terms.  He repaired the multiple leaks and cracks and charged a reasonable amount.  To me, that is the bare minimum with a service call.  What bumps Scott's service to a 4 star is the use of social skills, which can be lacking with some workers in this field.  He identified himself by name and called me by name; he was well-spoken, easily understood, and made eye contact with me.  He also did not speak down to me or make negative assumptions as can be the case.  He was a great blend of friendly but professional.  Once he started on the issue, he worked on it...no texting, no calls, no messing around.

Great, prompt service.  Had some toilet issues, and the rep came out and took care of it in about 15 minutes.  Reason for 4 stars was the price.  69 dollar service fee and 99 dollar labor fee... So total cost was 168.

I will definitely ONLY be using Aspen Plumbing from now on. I had some contractors doing a bathroom remodel on by home and messed up my toilet plumbing. Scott came out and diagnoses the problem and fixed it and now my toilet is as good as new. Thank you Scott and Aspen plumbing!

Our driveway was sinking near our cleanout.   They were fast and efficient and gave a quote and took care of everything quickly.  They were very friendly and took great care of everything.

Ok so I think they are pricy, but after calling a couple of other options, these guys had to come back and fix the other more affordable companies jobs so, they are good! And very kind. They had to come out 3 times in one week!

Called them in the morning and they were out that afternoon to replace my 22 year-old water heater located in the garage.  The area was left neat.  I would indeed hire them again.   I would have preferred he come to the door wearing a mask since we are in the middle of a pandemic.  Other than that, Job Well Done.

We have used this business several times over the past 9 years and they do a great job.... They are nice, reliable and fair. Highly recommend.
Heather

Scott has been my go to guy since the late 90's.  Very knowledgeable about the subtle and often times not so subtle nuances that come with plumbing in older homes.  I have never called him twice for the same repair.  Once it's fixed the parts will wear out from use before you will need him again for that part or system.  This most recent repair was for a broken tub faucet.

If you want a FAST reply, great work and reasonable prices call Scott! He was professional and friendly!!!  Highly recommend him!

I spoke to Lauren Thursday. Saturday morning Scott was at my door! I had a list of irritations. He went through the list with me. Gave me options, price ranges and suggestions. Scott was great to talk to. Never condescending when I asked what I'm sure were plumbing 101 questions. He didn't even laugh at my very poor attempt to replace the handles on a faucet. That tool self control!! He gave me Volkswagen and Cadillac options which is great! I highly recommend Aspen Plumbing.

I just had Aspen put in a water softner for me. I hate waiting around for service people. With these guys they came in and did the work and I didn't have to be there. They also took care of a few other issues. Just a great family owned very friendly business.