Accent Grass and Greens

Beware!  Owner Trond Matteson is unreliable and undependable.  I first used him to do artificial turf on my front yard a year ago on reference from friends.  Although the job was completed there were issues that he promised to fix several times but never did.  I recently decided to do my back yard and decided to give him a second chance since we have so many mutual friends, yet this recent experience with him has been horrible.  I asked him to come look at my yard and give me a quote, and he said he would come by the next day.  2 days later without coming to see my yard, he asked me to measure the yard and send him the dimensions.  Once I did that he agreed to do the job and said he would be here Thursday to do it.  After not showing up on Thursday I contacted him that afternoon to ask where he was and he said he had a funeral to go to and couldn't make it.  He promised he would be here on Friday.  He never showed up on Friday and no word from him until Saturday morning when he texted and said he would be at my home in an hour.  He never showed again!  Later that day at 3pm he called and said he couldn't come until Monday.  I told him to forget it and said I couldn't ever trust that he would show up after letting me down 3 days in a row.  He pleaded with me to reconsider and swore he would be here personally Monday morning before the sun came up to do the job and promised I would be happy.  Big surprise....he never showed up again!  4 days in a row he said he would be here to do the job and never showed up.  Do not believe anything he says and don't use this company!  I was hoping to have my yard done for Mother's Day but guess that won't happen!

Very dishonest and difficult to work with. Save yourself the headache and find someone reliable.

Do NOT conduct business with Trond Matteson. As this point will be taking next steps to move to legal proceedings to recover my deposit that he has refused to give back to me. As other review states, broken promises and more. Very unethical business person. Has broken the documented contract he gave me. He has stolen my money and refuses to give it back. Again I would never recommend anyone ever do business with Trond Matteson ever.

WORST EXPERIENCE EVER!  BEWARE of this guy.  Our contractor hired him to install artificial turf in our front and back yard back in February.  He came out and did the install and we noticed the same day that a major portion of the grass in the backyard laid flat and looked defective.  We notified him immediately of the problem.  He tried to fix the problem with more infill.  Over the past 5 months he has continued to make excuses as to why he does not show up when he says he will, fill the grass with so much sand that if feels like concrete and point fingers at everyone but him.  My husband was sick of getting the run around so both him and our contractor ended up calling the manufacturer directly.  They told us that they had a replacement piece of the turf from the same die lot for us since the original install and that they were just waiting for Trond Matteson to come back and pick it up.  Since we still cannot get him to answer and he is continually blaming other people we have been dealing directly with the manufacturer who came out to look at the grass and deemed it defective.  Trond was told that since he did the install it was his responsibility to come back out to tear out and reinstall the yard.  He refuses to do it unless someone pays him for the labor.  His words exactly NO ONE CAN MAKE ME DO THE WORK.  Clearly he does not stand by his work.  He is NOT licensed, we found out that he asks to use the general contractors license who he is working for and will not do a job unless he can piggy back on someones license.  He will not warranty his work either so don't expect to hear from him once he is paid in full.  The manufacturer also confirmed that he is using the wrong sand and not enough (very inconsistent infill) and the wrong type of tape on the seams too.
Buyer beware of this guy! There are other great companies out there who stand by their work. We have had artificial turf installed in other properties we own and this was the first time we ever had an issue. I wish we would have used one of the previous companies we hired in the past.