Best Businesses in Milwaukee, WI

I have used Viking several times over the past three years. In every case, they have been extremely professional and performed top notch work. Jesse in particular has been over most of the time, and he has been great. Work completed was always top notch, from installation of new sinks and dishwasher, to replumbing our laundry room when we remodeled, and to sewage back-up in the basement. I appreciate how they walk me through the process, explain the issues and potential fixes, and  treat me like a human being, (which is quite welcome since I don't know squat about plumbing.)  I will continue to use their awesome service, and they are on my top list for all plumbing work.

I read numerous positive reviews on Thumbtack regarding water softener repairs by this outfit, and I'm VERY pleased to say Waterfoul Plumbing did not disappoint!  Corey was very professional, very courteous, and corrected our issue. Because our softener is 20+ years old, I figured we would have to purchase a new one, however, Corey indicated the unit was fine but just needed a new part. He corrected our issue within an hour. He's also very reasonable in terms of price. Waterfoul is now our go-to for all of our plumbing needs. Thanks, Corey!

Very professional, clean, and quick, no hidden charges, same day service, reasonable rates, honest opinion and offered suggestions on how to save costs. He had all necessary materials with him.  I would highly recommend his service especially in an emergency.

Absolutely outstanding service! They came as a recommendation from a coworker. I own a duplex and had an issue with the upper unit kitchen sink clog. It turned out to be a little more labor intensive than snaking a drain (which I had tried myself).

Turned out there were pipes that had rusted through and were also leaking. They were so knowledgeable in explaining to me what was going on and making sure that I understood. They were so professional and nice, they cleaned up their work when they were done. They even had a come back on a second day to finish fixing the problem because they had to go into the ceiling of the lower unit.

They were very accommodating with me and my schedule. I am so happy with the job they did and they're pricing is completely fair and reasonable that I will forever call upon them for any future plumbing needs! Excellent experience!!!

My review is about their responsiveness to providing a quote.    First,  the overall communication was great.  Despite my tight schedule,  we found a time that worked. I work during the day and I get a lot phone calls and spam calls.  Thus,  often I cannot answer the phone  if I am juggling texts and a video call.   The caller ID does not help with some businesses.  I confirmed an appointment with Mr Rooter for around 1 pm on Friday via email and Yelp text.  Now, I totally get it that with the price of gas,  no one wants to make a trip to a home and no one is there.  But,  I lived out in the wilds of Massachusetts and business would show up for the scheduled time.  Only, in Wisconsin have I experienced two companies who did not come to the house because I did not answer their phone call.  One of which I had already paid for the job! Thus, I appreciated  despite the fact that I could not answer the same day just-to-make-sure-you are-there phone call, Mr Rooter came at the scheduled time,  on a Friday with nice weather. I figured out how the get the work done without a plumber,  but I will call Mr Rooter for my next job.

They charged me $200 and a I never authorized a well test! If they did do a test, I never got results. How do you like that? $200 for a phone call! Skip these people.

Did not provide information regarding water heater to help make a reasonable decision for service.
WAY over charge for services.

They set an appointment, called just before they came, were on time, neat, clean and kept me informed all along the way. Jeff was great, knowledgeable, energetic.and personable. Pricing was good. Will use these guys again.

Hopefully you'll read this BEFORE letting Richard Hale into your house.  He might be a decent plumber (decent at best) but he seems to have his kid do the work and his kid (also named Richard) has virtually no idea about how to do a good job and clearly has no pride in his work.  

I used him because my father-in-law had him do a small job.  Richard Sr. had to return several times to  fix the shotty work his kid did.  Both bathroom P traps were mounted below the joists so the drywallers wouldn't have been able to install (picture 1).  One main run from the first floor to the second stuck out of the hole and into the hallway by about an inch and a half and the best he could do was cut the floor?  (Picture 2)

I had some plumbing supplies at the house and was going to return them only to find some were missing.  I asked him if he took them and he stated he hadn't but upon pressing him, he offered to pay back.  My guess is he sent his kid back to fix the work and he decided use the products I purchased from H.D. (the receipt was even in the bag)

The worst part though is that he never shows up on time and never communicates! Why? I skipped a bunch of family weekend events to get my bathrooms ready for him after he yelled at my wife that he would be there to complete the job and stated don't call or text my anymore, I'll be there.  NOPE, never showed, never called or sent any follow up.  I understand that people get behind in jobs, I've been there, but you explain to people why, it is just the right thing to do.

Even though he's done about 1/3 of the works he's only going to reimburse us $500.  He's a complete waste of time and an utter disappointment.  

The only good news is that I've learned how to do plumbing and will never be at the mercy of a crackpot like Richard Hale.  Stay away!  As other reviewers have stated, I'd give him a negative star if I could.

THANKS FOR NOTHING RICHARD!