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Description


The cure for your ailing pipes Dr. Plumber has been servicing Southwestern Wisconsin with Quality, Reliability, and Integrity for a number of years. We take pride in our work and do our best to keep our clients happy. Dr. Plumber provides an unrivaled work ethic and commitment to fast, thorough service throughout Southeastern Wisconsin. From your initial call to when we arrive and deliver our expert plumbing services, you can trust that we will give you the exceptional quality of work that you'd expect from competent, licensed plumbing professionals. We believe in our customers and do our best to come through for you.

HISTORY


Established in 2005.
Dr. Plumber, in Franklin, WI, is the area's leading plumber serving Franklin, Oak Creek, Greendale, Muskego and surrounding areas. We specialize in water heaters, toilets, faucets, sump pumps, drain cleaning, garbage disposals and more. For all your plumbing needs, contact Dr. Plumber in Franklin. Certifications: Licensed Plumber - 227031. Associations: Better Business Bureau Accredited.

Reviews


Cindy C.
Cindy C.
05/11/2020 12:00:00 SA
Plumber looked at what I thought the issue was and told me a price, after negotiating he came down over $100! Definitely feel I was taken advantage of and over charged, and the problem still wasn't fixed. Would not recommend.

Kamran D.
Kamran D.
01/08/2014 12:00:00 SA
Nice gentleman.  Trustworthy.  Works efficiently and accurately and explained everything.  Quickly diagnosed that we had a burst pipe in the basement floor, he located the source and fixed it.  Cleaned up everything afterwards.  However the charge came to over $700 for about 2 hours of work, plus having to make an additional trip to get extra tools.  Seemed a bit high to me, but I could be wrong.

Orlando O.
Orlando O.
10/30/2019
He did a great job on an emergency call on our house and he was very quick and efficient. Definitely recommend him for emergency calls and normal hours too.

Liz M.
Liz M.
3/17/2022
I used the website Wednesday morning to put in a request for a service call for my water heater. I received a call from Steve later the same morning and we scheduled a time for him to come the following day.

He gave me a call when he was coming over, evaluated the water heater and we discussed it should be replaced. He removed my old water heater and installed a new one in a couple of hours! His prices were fair and he was very professional and helpful answering my questions. I'll tell my neighbors if they need a plumber to call Steve.

Andrea H.
Andrea H.
12/02/2021 12:00:00 SA
We called Dr Plumber for an impossible to clear clog in the kitchen drain. Steve was here within the hour and worked diligently. Cost was extremely reasonable considering he was here quicker than anyone would expect from a plumber. Thank you soooooo much and we will definitely use Dr Plumber for our plumbing needs in the future!

Gloria B.
Gloria B.
08/04/2021 12:00:00 SA
Dr Plumber really knows what he's doing. My toilet hadn't been flushing well for years, and after my husband failed to remedy it time and time again, I knew I had to call a man more equipped for the job. Dr Plumber arrived promptly, and got straight to work. He knew exactly what to do. I could hardly speak as his tool instantly reached all the right spots my husband never could. Ever since his visit I've felt like I haven't in decades. Thank you Dr Plumber!

Lynn B.
Lynn B.
12/05/2022 12:00:00 SA
We had new counter tops and a new sink installed and needed the drain lines of the sink to be connected.  

The son came to hook it up and said he would have to cut into the wall and lower the connection because of the deep profile sink.  Fine.  He said it would be $500 to do this.  I knew the son was taking advantage of me and any plumber would do it for less.  He was there and we waited long enough to get the kitchen back in shape.  I was close to saying no but didn't.

When the father showed up and asked what he was charging I could tell by the reaction I was being taken advantage of.  

That charge still bothers me to this day and I will not get over the fact that I was used.

If you call this company, make sure the father does the work not the son.  

Let the buyer beware.

John B.
John B.
01/11/2019 12:00:00 SA
Affordable, affable and was here in reasonable time. As I write this the work is done and other plumbers with good ratings on Yelp have yet to return my calls 6-7 hours after I left messages. Only have spoke to one other plumbing outfit and their showing up cost was almost equal to what I ultimately paid to have for the work and parts

Jared A.
Jared A.
01/10/2020 12:00:00 SA
I came home from work last Tuesday evening to the sounds of a water feature in our basement. We do not have a water feature...

Our hot water heater was spraying water everywhere. Luckily it must have just started, plus it was draining right toward our floor drain.

I found Dr. Plumber here on Yelp, and after reading some great reviews I gave him a call.

I would say Steve showed up at our house within 15-20 minutes of talking to him on the phone. He assessed the situation and began his work. We ended up getting a new hot water heater installed, which Steve was able to complete in no time at all!

He is quick, efficient, and thorough. I would highly recommend Dr. Plumber for any plumbing emergencies or general maintenance jobs you may have.

Ruth A.
Ruth A.
3/31/2022
Dr. Plumber will now be my go to plumber! I filled out the online contact form, indicated I didn't need an estimate and to just schedule. I needed a new back flow stopper in my basement floor drain and some minor adjustments to two faucets. Steve called the next business day and scheduled me for the next day, in the morning as I had asked. Steve arrived right on time and got the jobs done quickly and for a great price. I have a neighbor in my condo complex who I know needed a drain cleaned out, so I called her while Steve was her. She came over and hired him on the spot. He went to her condo after he was done with my repairs  and didn't charge her a second trip charge! She paid a lot less than the quote she had been given by a handyman. Call Mr. Plumber, you won't be disappointed!

Nat H.
Nat H.
02/08/2018 12:00:00 SA
Excellent service! Highly recommended! Charged less than quoted, cleaned up after they were finished. Also, when leaving he helped a neighbor carry her groceries up the stairs. I'll definitely be calling again for any of our plumbing needs!

Mike J.
Mike J.
06/08/2017 12:00:00 SA
We had an issue with a leaky shut off valve in our basement, as well as a leaky outdoor faucet. I found Dr Plumber online after reading a few reviews.

Dr Plumber (Steve Hessil) was very flexible in scheduling within our timeframe. It is not easy to get a plumber to the house with work, kids and activities.

When he came later in the evening, he diagnosed the problem, then gave me a quote. He had all the parts in his truck and got straight to work.

All the work was done in a timely fashion. He finished the job, and cleaned up the mess. He then gave a bit of advice about draining the pipes for winter. Total job time was 90 minutes.

If you need a plumber that gets right to the point, and finishes the job quickly, this is the guy.

Mary K.
Mary K.
4/21/2023
I am a small business owner of a dog washing and grooming facility.  We had an unexpected issue with a faucet in a tub that we use to wash dogs.  The faucet would not work and we were in critical need of a plumber asap.  I called Dr. Plumber based on a Google search, and he was able to come the same day, which I was very grateful for.  He did a very good job of, according to his invoice, replacing a faucet cartridge, handle adapter and face plate screws.  The job was a little tricky, because of how the faucet was not secured to the wall behind the tub, but he was able to get it done, and it took less than 2 hours, on a weekday afternoon, at the very most.  
This all sounds good until you know that he charged me $480.00 for this job!!!  It was a ridiculous amount of money for the time he spend and the minimal cost of any parts.  I was very annoyed at myself for not getting a price upfront, but I would never have guessed a price of $240 an hour.  When I called him about it, he implied that it was a little tricky, and I get that, but not nearly enough to come close to justifying that price.  While his work was very good, I would NEVER hire him again, and would STRONGLY SUGGEST that you get any costs up front.  I was ripped off.  I know it and he knows it.

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