Lake City Plumbing

I called LCP to replace a garbage disposal.  The woman that answered the phone courteously answered my questions and scheduled a visit for the plumber.  

The the plumber showed up 2 days later right on time at 9 in the morning.  He took care of the job quietly and quickly, then offered explanations and advice to expand my very limited knowledge of pipes, valves, and other foreign sounding words.  

I didn't hear a single utterance of profanity, nor was I subjected to even a centimeter of PB (plumber's butt).  

The bill was $383 including the cost of the new garbage disposal and tax.  The work is guaranteed for a year, demonstrating LCP's confidence and integrity.  As a waiter that can barely tell the difference between a saw and a hammer, paying this reasonable amount to get it done right was a no-brainer.

Thanks LCP

These people are awful. I've been calling for 3 months and still cannot get on the schedule. Every month i call back and the answer is ' sorry full toilet ! , no can do ski the third month i called as a joke and they were still full.

Thanksgiving afternoon I headed down to the shower in the basement (aka dad's shower) only to step into the utility room and a large puddle of brown water covering the floor from one end of the room to the other. Panicked, I glanced at the utility sink and sure enough, it was overflowing with water from the washer next to it, as well as the dishwasher and kitchen sink located one floor above.

What a mess.

Immediately I shifted into recovery mode, turning off all water sources which were draining to that main drain and declared all hands on deck. I grabbed the shop vac as my wife and son worked to soak up water with towels and the mop.

The turkey was going to have to wait!

An hour and a half later, we were able to declare the utility room and adjoining bedroom, with its soaked carpet, at least clean enough that we could continue with getting ready for Thanksgiving dinner. Thank goodness for hard eggnog, otherwise I don't know if I would have been able to relax at all that night.

The next morning I was off to The Home Depot to pick up drain cleaner, Capture and a new (deeper) utility sink to replace the relatively shallow sink which we had been living with for years. The Capture went down on the wet carpet to try to dry it out (along with three fans running continuously.) The utility sink went in relatively easily, but that damn drain wouldn't unplug no matter what I tried, including the half bottle of Instant Power Hair and Grease Drain Opener and numerous attempts to snake it out with my light duty snake.

By mid-afternoon I had spent the entirety of the day continuing to clean the mess and attempting to open the drain and, things were getting tense in the house. Have I mentioned that out of town company was arriving that evening for the weekend? Ugh!

Finally, out of desperation and a desire for marital harmony, I acquiesced to getting a plumber over to clear the drain and called Lake City Plumbing who I had used once before several years ago. Bob answered the phone and I walked him through the issue and what I had already attempted. He asked if I needed someone to come over today and I said Yes, please. No problem, he replied. I'll have dispatch give you a call as soon once we know when we can have someone over.

Thank you Bob.

We hung up and within 10 minutes I had a call from the dispatcher who told me there was someone in the neighborhood already who could be there immediately. I asked about cost and she said that there was no cost up front and that when the plumber arrived he would look at the job and provide an estimate at that time. There was no pressure to accept the estimate. If we didn't want him to do the work, he would simply be on his way. And with that we hung up and almost instantaneously there was a knock on the door.

Now that's service!

The plumber introduced himself (unfortunately I cannot remember his name) and I showed him the clogged pipe. We talked about what I had already tried and he explained that his rates were $75 for the first 15 minutes and $40 per 15 minutes after that. These jobs, he stated, usually take less than a half hour. I gave him my OK to proceed and he went out to his van and returned with an industrial electric snake. It took all of 5 minutes to clear the clog in the drain using that snake.

Amazing what the right tool can do!

We tested the drain for several minutes and there was no backup at all. I wrote him a check and he was on his way. From the time I had called Lake City Plumbing to the time the work was done was maybe a half hour. And to think I had spent hours screwing around trying to do the work myself.

There's a lesson there.

Leave the work to the professionals: Lake City Plumbing. Fast, courteous, professional, honest.

Five stars, hands down.

Very happy with these guys!  Justin was courteous and informative over the phone and was able to fit me into their busy schedule!  The shower valve in my 1980s condo was super old and not working property, Justin's guys came out and were able to swap out a single part (vs replacing the entire valve, which would have cost me a lot more!).  They were courteous and professional.  Would definitely use their services again.

I got multiple referrals to Lake City Plumbing about 15 ten years ago, and have since referred them to many others. I've had them unclog a sink and unclog a main sewer line. I've had them replace a toilet, a water heater, and a damaged outdoor fixture. They've always been fast, friendly, and inexpensive (when compared to other plumbers).

We recently had a pipe burst within our walls during this cold snap Seattle is in. We had no idea what to do as something like this has never happened to us before and we're renters so we weren't sure where to turn. Our neighbor recommended LCP and they're great! They were totally slammed with calls just like ours but they were still able to get to us in a timely manner, the man I spoke to on the phone was the owner and he was sympathetic and kind as I babbled like an idiot trying to tell him what the problem was. The prices were very reasonable and we would definitely go with them again in the future! They service areas other than North Seattle so even if you're not in the area, give them a call!

Prompt, clean, efficient and friendly.   It's never a call you want to make but if you do, try Lake City Plumbing.

We had a serious plumbing issue - water and other stuff backing up into the downstairs bathtub.  Lake City Plumbing was actually the second plumbing company to come help us (see my other reviews for that story).  LCP was fantastic.  They were professional, courteous and extremely nice.  Both Bob and Justin answered all my questions and took pains to explain each step and what to expect.  They took a conservative approach to figuring out the issue that wound up saving me money.  Their rates are very competitive and I know for certain other outfits would have cost me a great deal more.  I don't think I will need to call them any time soon since they did such a good job, but I would not hesitate to call on them again or recommend them to anyone else.

Always polite on the phone, but that doesn't help if they don't show up.  My husband and I took time off twice to have them come replace a broken water heater.  Neither time did they show up.  After the second no show, we were offered yet another time the following day and $50 off, but by then we'd been without hot water for 4 days.  Called Bob Oates Plumbing and they were there within 2 hours.

It's not often my husband says you made a great choice.  I would not consider myself a knowledgable expert in selecting contractors especially plumbers. After reading the other reviews here, I was influenced to call LCP. Justin came out to our house to handle our clogged utility sink. He was on-time, respectful, clean and very nice to work with. We also found their price to be reasonable. Upon leaving, I overheard my husband thank Justin and tell him they won our business and will now be our go-to plumber. I highly recommend giving them a call.

Quick and excellent service. He came on the day I called and repaired my problem.  I had used Lake City Plumbing before and they had done a great job.

We hired Lake City Plumbing to repair a sewer line that had had a vulnerability in it, but had not yet caused problems. We undertook the repair as a cautionary measure. Lake City gave us the most competitive bid and then we checked their reviews on Yelp which were all positive. Now that the repair has been completed, I couldn't agree more with the past positive postings. Even though Lake City Plumbing ran into some unexpected complications, (including having to dig deeper and further back than anticipated), they remained true to their estimate and did not overcharge us. Bob explained the process as they went through the steps and they were very responsible about repairing the yard when they were done. The crew was polite and easy to work with. We can recommend them without reservation.