Platinum Plumbing

Platinum Plumbing came to my 86 year-old mother's home had a slow stopped up drain toilet . Never went under the house to see what the problem was. Ask him how much he thought it would be he never tell me so being in the situation I was in with my mother being as old as she was and had to have a toilet I went with it. He put a snake down the toilet to try to get it unblocked set in blocked and ran water in the sink and showed me that the water is going down. Long story short I called them back because it stopped up again they said they were going to come on Monday that didn't happen call them back trying to get some of my money back because I had to call another plumber they've been pushing me around on that never did see any money back charged me $500 which I thought was crazy said they have snake fee. That's because they went to Home Depot and rented it you would think establish company would have the own. I called the company to complain they would never do anything about it I'd already gotten someone else to fix it and cost me half the price. I asked for $300 back because they did not do the job correctly they would not give me anything money back. Secretary his wife said one of them wound call me back never heard nothing from them this is just bad business

I called yesterday because my garbage disposal decided to be nasty and give up in a bad way. They came right out this morning and got a new one on and everything back to normal quick. Great price, great guys. Walt is awesome. Thank you!!