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Craig Plumbing Company

Craig Plumbing Company

Plumbing Service
503 Oakford Crst, Chesapeake, VA 23322

Reviews


Edward G.
Edward G.
11/30/2015
I called them several times and did not get a call back. They were refereed to me by our neighborhood association members. As a person considering giving someone my business, I find the lack of response an insult that reflects on the company poorly

Shelley M.
Shelley M.
01/06/2016 12:00:00 SA
Recommended by contractor friend that works with this company often. Had a leaking hot water heater that needed to be replaced. Visited same day to view current water heater and installed next day quickly. Very careful to put everything back as it was found and clean up while ensuring old hot water heater didn't leak through remainder of house since it was in the attic. Would highly recommend for your plumbing needs!

Deborah P.
Deborah P.
6/23/2019
Their people are skilled and competent as well as honest.  I never feel that they are trying to sell me something I don't need.  It is just the opposite.  They also do more checks on the pipes and routes of the pipes and drains than other plumbing companies have in the past so that I feel confident in their diagnoses.

Monica G.
Monica G.
10/11/2022 12:00:00 SA
Craig Plumbing Company has been taking care of us since 2009. During that time, I've come to know the owner personally and consider him a friend. He and his crew are easily accessible and respectful, and their work is always professional and reasonably priced. I highly, HIGHLY recommend Craig Plumbing Company!

Corey Lyn B.
Corey Lyn B.
4/27/2023
We just moved into a new house and a pipe burst. Lamont was absolutely amazing! He took many videos to explain what he was doing and why and it really showcased the quality of work. I was able to message my husband with the videos which made him feel confident that the job was done right. The price was incredibly less expensive than we were expecting and the quality of care was the best service. We highly recommend this company and Lamont!

Christina J.
Christina J.
9/29/2021
I wouldn't recommend to anyone the guys that work for him are rude and don't care about anything but getting the job done even if it means cutting corners they shouldn't there has been one to many times people have had jewelry go missing so use at your own risk

Matthew G.
Matthew G.
03/01/2023 12:00:00 SA
I was unable to undue rusted bolts needed to repair my toilet. A reliable source recommended Craig Plumbing, and what a great choice!
  The owner, Jim Craig, reviewed options and prices. He asked about the room to make recommendations. I chose from round or oval, flushing options, and height of the seat. He offered honest opinions about sales gimmicks like flushing billiard balls. I felt like he knew what he was doing and we made an appointment.
 He arrived when scheduled and did a fantastic job at a fair price. I highly recommend Jim Craig of Craig Plumbing as an awesome reliable plumber and really good guy!

Travis M.
Travis M.
11/21/2022
Great customer service. Extremely timely. Lamont definitely knew what he was doing and wanted to make sure I left a happy customer. Highly recommend

J David H.
J David H.
09/08/2016 12:00:00 SA
Small operation, but they get the job done.

They do new construction, commercial and residential. Communication can be challenged off main line, only voicemail. However, there is the owner Jim Craig's cell as a back up that is provided on the recording.

Two drains cleared within an hour. All mess cleaned up by tech Matt. $125 totally fair.

I have used them in the past and I would recommend for plumbing needs.

Notareal M.
Notareal M.
3/20/2023
Called two other plumbers, Craig's  Plumbing was the first and only one to call back and I'm glad they did! They sent out their tech named Lamont who got there on time, took a look at the problem and explained what had to be replaced and what supplies he needed from the shop. He left and shared his location since they are officially on the clock and came back and went to work. He did the work in a fair amount of time, sent me bill which was 120$ less per hour than the plumbers we had fix our tub spout in October last  year and we are truly blessed and grateful we have a new plumber for the next plumbing project life throws at us !!! Thanks again Lamont and may God continue to supply you and your family!

Austin R.
Austin R.
5/15/2023
Lamont showed up in a timely manner even after being called last minute. He was very respectful of our home from start to finish. He talked us through the whole process and assisted with the process to get the city out in a timely manner as well. He cleaned up the areas that were flooded with sanitation cleaners which saved us a run to the store as well. We definitely recommend Lamont, respectful, efficient, and knows his stuff! Ask for Lamont!

D P.
D P.
04/10/2023 12:00:00 SA
Called Craig Plumbing to cap off a back flow preventer, received invoice, was told by Tammy in office that everything was completed as well as city inspected.  I have paid them and now find out that the job is not completed and they have left long two poles sticking out of the ground as well as another shorter pole with yellow caution tape.  The deep hole was left uncovered and has filled up with water.  I have left 3 VM's, sent an email and messaged Jim Craig, owner of company with no response from anyone.  This is ridiculous that I have had to waste my time doing this when they should of finished the work.  DO NOT RECOMMEND AT ALL!!

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