What a disappointment! I called and scheduled an appointment for 8:30 am of the next week. On the day of the appointment, I waited till 9:15 to call and check status since I hadn't heard anything. Robert said someone should be calling me in the next 30 minutes to let me know where they were. I still don't know what the confusion was, because we HAD an appointment. At 10 am, someone called wanting to know what the appointment was for, which was frustrating because I had already explained twice what I needed. After explaining my electrical problem again, the man said he had one more appointment ahead of me and then would head over. I explained that I had been waiting since 8:30 am for my appointment. He said he had no knowledge of my appointment, but would try to get to me by 1 pm. At noon he called back saying he couldn't make it. We set an appointment for 10 am the following Monday...
At 10:30 am that Monday, I called to check status since I had not hear from anyone. I left a message and never heard back.
After wasting my time for several hours, on two different days, they should be paying me the $75 an hour.