Wilcoxen Plumbing

We had a Saturday evening plumbing emergency, and when we called our plumber, they did not answer or respond to our text.  

I called Wilcoxen because they had great reviews from our neighbors on Nextdoor, and not only did they answer their phone, but they sent out  Tim to solve our problem.  He could not have been nicer, and he fixed us up so that we had water again, and could enjoy the rest of our weekend.  We are very thankful for their excellent service.

Not only do I use this company for all of my plumbing, but it's also who I recommend whenever my friends or family need plumbing work done. They are very responsive, very fairly priced, and they were quick and efficient. I also recommend that you have cash to pay for their service if possible, because they charge less for cash payments than credit card payments.

I called at 9:30 am. The person who answered said they had a cancellation and could probably get someone out that day.

Called me back at 11:30, they were on the way.

Arrive around noon.

1. Replaced a shower faucet in the wall. Installed an access panel I had on hand so I don't have to worry about drywall repair, at least until my wife insists on it.
2. Replaced a leaking outside faucet. Had to replace the connection on the copper pipe. Wasn't just a leaky faucet.
3. Unstopped tub drain.
4. Tried to unstop a lavatory drain but appears the old cast iron drain is collapsed. Will have owner come give me an estimate on that repair.

Gone by 3 pm.

Excellent service, reasonable price

Very satisfying experience.

Wilcoxen Plumbing came to my house to unstop the kitchen sink.  They were there for less than an hour, but got the sink to drain.  I paid $257.  In 2 weeks it was stopped up again and I called them.  It would be the same charge.  Not only do they over charge, but they don't warranty their work. I do not recommend them.

I woke up to an emergency water leak around the water shut off value.  I was thrilled when Wilcoxen could come out the same day.  The communication was great and the work was top notch.  They took pictures off the plumbing work before they covered it so I could see what was done.  Highly recommend Wilcoxen!

Unbelievable how discourteous this company is to the public.  A non profit organization reached out to them and had the owner come to give an estimate and it took them 4 weeks to finally say they didn't want to do the job.  3 phone calls asking where is the bid and just put off again and again.  Thanks for nothing and not welcome in this town.

Great customer service! On time, professional and fixed our issue quickly. Wilcoxen has helped us out a few times -- great to have a service team you can count on!

I NEVER write reviews but this company is so great it would be criminal not to do so.  They return calls as promptly as possible, come when they say they will, do outstanding work at a fair price.  The fact that they are so kind yet professional is just the icing on the cake.  I have used them before and they were just as great then.

I have used this company on multiple occasions and have been extremely satisfied with the service provided.  They have been very quick to arrive and they are very good at troubleshooting issues.  Everything they have repaired or installed as been above quality workmanship.  Any mess has always been cleaned.  The prices are fair and affordable.  They are my go-to plumber!

My water heater went out.   The owner came out on Saturday to fix it.   They called in advance to let me know he was on his way.   The problem was repaired in 30 minutes.   He was polite and professional.   He charged me the standard rate even though I expected to be charged weekend rates.   I recommend this company.

Having just moved to Llano County, I relied on the Yelp reviews to choose a plumber when my drain clogged and I'm not disappointed. From the lady I spoke to on the phone to Tony who fixed my problem, all were very nice and the price was right. I hope I don't have other plumbing issues but if I do, I'll call Wilcoxen Plumbing!!!

Woke up Saturday morning to a wet carpet from a leaking 17 year old water heater.  Called different places.  Wilcoxen was the first to return my call on a Saturday morning and the lady was very polite and helpful.  I didn't need them to come on the weekend so I set it up for Monday morning, which gave me time to purchase my water heater and have it there for them.  Jared and Matt showed up on time.  They changed out my old flex lines that were soldered to the house copper lines and replaced the cut off valve and put in new lines.  They were done in less than an hour. The work was excellent and the price was about 1/3 of the price I was quoted by another local company.  Since I am in Granite Shoals, I had purchased the new Rheem water heater at Home Depot.  While trying to work out the installation because of the old plumbing, I made an inquiry as to the installation from HD.  It was much later when I got their call.  The company was out of Austin and they wanted to send out a consultant to give me a couple of prices and then schedule something.  So glad we found Wilcoxen Plumbing in Kingsland.  Next time we need something I will know exactly who to call.  They were the highest rated when I was looking and they deserve that rating.  Jared and Matt were as polite and helpful as can be.