Veteran Electric

Excellent communicators and on time for the job. We had what I thought was wiring issues but it was minor so they taught me how to avoid issue in future.  Really great company.  Highly recommend and they will be back to install 2 story fixtures once I buy them.

I reached out to have a doorbell installed in my 30+ year home that for whatever reason never had a doorbell. Veteran came out and viewed the property to get me a quote and about a week later I had Doc working on it. Not only was the job done right, quickly, and on time, but Doc ended up completing the project under budget. I feel like I got a deal that was more than fair. Their communication and scheduling was quick and easy. No complaints. I would definitely reach out again for any other electrical needs.

While using the yelp project feature, I was searching for an electrician to help me with a faulty circuit breaker that keeps tripping in the panel of my house. Veteran Electric reached out, and it was a rocky start to say the least. When they called, I inquired if they had any availability the same week that I called. Unfortunately they had no openings; no worries... kind of expected it. So then I booked for the following week from 2pm - 4pm because that was the earliest that I could accommodate for them. We were set.

A few days before the appointment, I got a call from the scheduler, asking if I could move up my appointment earlier to 12 - 2pm. I told them that I couldn't because I would still be at work and that 2-4pm is when I could be home. The scheduler had an awkward silence over the phone and said, ... okay... ... we'll keep your scheduled time then.

The big day came and it was the day before the freeze here in New Braunfels. I got home right at 2pm waiting for a confirmation text... Nothing... no big deal its only 2pm. 1 hour later (now 3pm), I received a text from the electrician, saying that he was running at least 1 hour late because of their last job running over. Although I do appreciate the text, this was outside of the 2 hour window as scheduled. The electrcian was very professional and communicative, but it was already outside of the scheduled window.

Bottom line, things happen, but I just wish they kept their appointment times. Although one guy may be busy, it would've been nice if they could dispatch another electrician to make their commitments. Maybe in the near future I'll give them a try.

I am very pleased. They replied immediately to my Yelp request, their price for a service call was the lowest of several quotes. Arrived as scheduled. At first they didn't want to try to fix the broken ceiling fan, said it's very unlikely to succeed. Wanted to just replace the light box. But I strongly urged them to try because this fan/light is a beautiful antique. They did try, and they succeeded.

Installed heated floors in our bathroom but they would not power on. Installer said it was a problem with the equipment. Veteran Electric was the only company willing to actually diagnose the problem. Turned out to be a staple that punctured the electrical wire which they replaced. They got everything working and I brought them back out for additional work.

I have used Veteran Electric for 4 different jobs over the past 1-2 years.
They have always come on time, completed the job without issue and in a timely manner
Their pricing is reasonable and they are completely trustworthy and honest.
You can't go wrong with Veteran Electric

I just want to say thank you very much Veteran Electric for replacing my old outdated chandelier for my new modern Chandelier really appreciate it and looks fantastic  !!

Great Pricing , outstanding customer service

Hi this is for the New Braunfels area. Vince came out to check my circuit for my dryer. We discovered the breaker was outside and tripped. While he was here he worked on the circuit board and now dryer is fixed also.

Timely friendly - veteran to veteran discount
I work from home so he Vince showed up early and didn't interrupt my work schedule. Saved me from getting new dryer.

5 stars for Vince, James, Logan, Ashley, and the entire Veteran Electric team!  

I rarely if ever write reviews for vendors good or bad.  However, since Veteran goes above and beyond expectations, I wanted to share this rare find with my Austin neighbors.    

I reached out to eight electrical companies for generac backup system bids, and only three of the eight were able to actually make it all the way through the inspection and estimating processs.  

As we all know construction, electrical, and plumbing contractors in Austin have been overwhelmed with work for the last few years, and sadly we're all now used to scheduling weeks in advance for even simple repairs.  Then we usually have to wait another 1-3 months (if we're lucky) to have the work commence only to be faced with the inevitable overscheduling/supply chain delays to complete the job that always extend well beyond the agreed upon delivery time frame.....assuming all goes perfectly and no issues arise once the job begins.

Of all eight companies I spoke with, Vince's team was by far the most complete.  Responsive, communicative, expeditous, and competitively priced.  FYI the vendor that the Generac website recommends as the local Austin installer was the most expensive.  

FYI...Prices vary widely for the same size genny install (mine was a 24kw), and most importantly availability is not the same from company to company; as many use different distributors to supply the Generac product.   Of all the vendors I spoke to only Veteran, Fox (2nd choice), and ARS were able to secure the product in under a month, as opposed to others who couldn't deliver for 3-6 months.  Which is most likely why the other five didn't make it all the way through the bidding process, as they simply couldn't deliver in a normal time frame and for a competitive cost.  Several of which never returned calls or actually showed up as promised to inspect the proposed setup.

As an example...my next door neighbor was also in the market for a backup genny and started the search about a month before I did.  We used the same landscaper to pour our concrete pads for the gennies, yet ended up hiring different companies for the install, as I was fortunate enough to have Veteran electric on my list, and booked Veteran a month after she had already locked her vendor.  

Her vendor told her product would be available in 3-6 months at the time of deposit.  My system was completely installed within two weeks, and I'm happy to say works perfectly.  I'm sure her system will be equally as efficient once it's installed, but obviously the turn around time is far from ideal.  

I spent 3 years remodeling my house, and have built two others in the last few years, so I understand the supply chain and labor shortage stress the Austin construction world is unfortunately faced with.  However, of all the vendors in every possible trade category available that I've worked with in the last five years, I can safely say Vince and his team at Veteran are at the top of that list.....and No, I'm not related, have never worked with them prior, and haven't recieved any incentive to write this review.  

Simple fact is, when you find a local company this good, in a sea of unresponsive, overpriced, and underwhelming vendors, everyone should hear about it!  I rely on Yelp for vendor reviews, and I hope mine will help others cut through the clutter going forward.  

The bonus is, you also get to support a veteran owned business, and that's huge plus.

Veteran Electric is a very professional company.  From the moment the team arrived they were professional and considerate.  They were extremely forthcoming, and not only gave good service and solved the problem, but went above and beyond to be thorough and clean with the workspace.  
I would highly recommend them for their knowledge, professionalism and also their integrity.

Amazing electrician.! They responded quickly and had more than enough knowledge. I am blown away with their service. I would recommend then to anyone.!

Highly recommend. I needed a breaker panel replaced, and they had a tech out within a few hours after I contacted them. Tech was friendly and worked quickly. I'd definitely use them again.

It is not about the service I received, the electrician was friendly and good at replacing fuses. He insisted on running out to buy the latest model fuse. Quick install. Talked to me a bit about other issues I might want to fix. Sign the pad. Have a good day.
The work works. No complaints.
It is the sales vibe.  The guy never quit telling I needed new work. None stop. Like my house was out of code. I looked. I am not. I rebuilt from the studs in 2019. Just do the work. Point out anything you see, I appreciate that; but stop selling yourself.
The price is high; but the work is right. Choose what is more important to you.
Not local. Houston.
Revised review. The owner is right. Everything suggested was noted on the invoice with an explanation. I got an honest opinion. Some of slightly tilted to selling; but at least on paper. I have added a star.

Nice guy, nice receptionist, knowledgable and responsive (which most idiots claiming to be biz types here in SA are not), BUT his prices are a bit steep. That said I wish the best for the cat; at least he seemed to be prompt, respectful, skills-based and on point. Peace!

The day I called, on Friday, they indicated JULY Would be earliest to get a quote. Two weeks later I'd get my outlet. The outlet had been on hold for four and a half years. I used to plug the flow tech outside the water heater closet. Only one outlet was in the closet, that was dedicated to the WATER heater. I needed a three hundred dollar outlet dedicated to the filter. Now I can close my closet door and both appliances have their own outlet. They actually called Tuesday asking if Wednesday was good and I said absolutely . The long wait was reduced to mere days! They were polite and professional and this particular job was no easy thing since he drilled through three studs. He also checked my panel because my neighbor said the cold snap impact her panel but mine was in great condition and I had top of the lineswitches etc.

Did a great job installing an electric car charging outlet in my garage. Reasonable price and flexible scheduling.

This place is fantastic. Vince showed up promptly after my inquiry on getting some outlets installed and was incredibly helpful/knowledgeable and really accommodating to our tight turnaround time. Prices were super reasonable and I was really impressed with John's work (he left it much tidier than how he found it, too!) Will definitely be using these guys again!