Vanin Electric

I just got a house almost two years ago and my husband had always complained about the lighting upstairs and I wanted to rewire the cables.

It was not a single simple task so it took them a few appointments to finish all the work. First time they had a minor car accident and came two hours late, which was understandable. Another time they came pretty late because of finishing up another appointment but got the work done (they had to stay until almost 9pm because I refused to reschedule for this one). Other times were fine.

Over we are happy with the price and service. The can lights we got upstairs are significantly cheaper than the ones downstairs done by a renovation company. The quote they gave us was reasonable and on some items they ended up charging less based on the work required (not a single item was charged more than the quote).

I also needed to fix my doorbell as they started so this was added later and they gave me a very good price for it and even helped with other small things for free.

Overall we would definitely go back to this place if we need some work done in the future. So far all the elements, people, price and work, are packaged together well.

Just a terrible experience.  The communication at this company is booty.  I got a Groupon for their ceiling fan installation service $85(list $189).  Call to arrange an appointment, guy tells me he can be out the next day at 6 pm if I can be flexible, the guy lives in the area and can do it on his way home.  I say sure, sounds great.  
I check out their website and find that the service I'm getting a deal on advertised at $75, I just paid a Groupon mark up.  Warning sign *1.

The next morning get a call asking for my exact address, there just so happens a tech in neighborhood and would like to do the work now.  I state there is no one available and that I adjusted my schedule to accommodate the 6 pm time we agreed to yesterday.  Vanin electric:  Umm 6 pm, I have you scheduled for 2 PM.  Me:  WTF?  6 pm was suggested by you. Vanin Electric:  well I'll be out that way at 6 pm.  Can you give me directions your address now? It doesn't pull up on my GPS. Me:  I'm driving you can have it when I get to where I'm going.  Warning sign *2

Time is 5:50 pm, no one has contacted me about coming to my home for the 6 pm appointment.  reach to find out if anyone is coming.  Vanin Electric:  Yes, still coming, I'll be out there at 8 or 9 pm.  Last straw!

Canceled Groupon and asked for a refund.  Stated to Vanin Electric not to come out.  Their reply:  Okay, thank you.

I'm sure I missed a huge headache.  Wouldn't recommend this company to anyone.

This company has a serious communication problem.  They flaked on me for an appointment, saying an electrician went home early or something.  But they should have called their customer and scheduled another time.  Instead, I called them and rescheduled.  Then today they flaked again!  Something about unforeseen circumstance or whatever.  They obviously don't know how to schedule appointments or are short staffed.   That's fine, but expect more bad publicity then.  I recommend that no one use this company unless they want them to NOT come out and fix your problem, and to instead reschedule multiple times until they get lucky and their electricians finish an appointment on time.  Seriously, just find another electrician. There are like 100+ in Houston.

Will definitely use this company again. They were prompt with reasonable prices and very knowledgeable about what needed to be done. Anyone looking for an electrician needs to call this company!!