Michael K.
06/07/2022 12:00:00 SA
Rick Spicer has been our hvac man for 22 years. 22 years ago he replaced our entire hvac system, both the upstairs and the downstairs. He helped us select which one to buy, and he knew what he was doing. It was a job that several other hvac contractors would not take because they said installation was too difficult. Rick Spicer just came in an got it done. We rarely had any problems with it, but when we did we would call him and if it was either hot or cold, he was always there to fix it either the day we called or the next day. He is honest, and he is very competent. He won't try to sell you a part or a repair that you don't need, and he will patiently explain in words that you can understand exactly what he fixed and how he fixed it, and if it is something you can do he will show you how to do it for the next time if it happens again. Most of the time the repairs were fast. On the few times that they were more significant, he had it fixed by the day after we called. We have never had to go more than one day without our hvac working on days that we needed them. We sold that home and moved to a new one 15 years later, never having had an expensive repair, because he selected the right system and always fixed problems before they got out of hand. He has provided service for the house we moved to for 7 years now, and even though he did not install the system, he is always comes over either the day we call or the next day when we need him to and he always knows exactly how to fix it. During the Big Freeze of February 2021 one of our water lines burst above in the downstairs ceiling. I called him and he told us how to stop it, without turning off the water to our entire house. He was out the next day and repaired the pipe, fast, so he could get to the hundred other customers that were frantically calling him as fast as he could. And the repair worked. Our upstairs ac stopped working yesterday afternoon when it 100+ outside, and he came over today and fixed it, and showed me how to fix the problem if it ever happens again. When the time comes to replace our hvac, he will definitely be the one to do it. We will buy whatever system he recommends, because he knows which are the best, most reliable and long lasting systems. I can not recommend Rick highly enough: you will never be sorry you called him. There is a reason he gets so many 5 star reviews. The name of his company is Spicer Mechanical, and his number is 512-913-4907.