Jeff's Plumbing

I had Jeff's do some repairs at my mothers condo several times in the last year and they've always been great. We recently had a more serious issue that caused damage to another condo next door. I called & spoke to Serita who assured me that they could start repairs the following day and it be done the same day. They did just that! Corey & a couple other guys were quick, thorough and cleaned up everything when done. My mom was on the verge of going to a hotel in a panic but Serita kept in constant contact with her throughout that day and even gave my mom her cell number to reach her directly with any questions. She even called to check on her later that week after the job was completed. I can't begin to say how great this staff is from start to finish,  from the office to the field techs we were in best hands possible.  They will always be my go to Plumbing Co.

Our toilet backed up in a rental, our property manager had them come out to hopefully fix the problem. Water would go into the tubs when the toilets were flushed. Creating a not so nice problem, A gentleman came out on 8/8 - within a few hours of them calling me and me confirming I would be there all day as I work from home. He did his best to fix the problem, but, unfortunately, the same problem occurred the next day. Again, our amazing property management called them immediately and they called me within a couple of hours. I answered, explained the problem (the same as yesterday) and said I would be here. They called me about 40 minutes later, and I had stepped outside for a break, I called back 7 minutes later and the receptionist woman refused to send anyone out, saying she called me twice (which is true) and they don't have all day to wait. Um... what?! 7 Minutes?! I told her initially, I would be here, and yesterday I told her I work from home. So now she tells me because I didn't answer they could come out tomorrow at the earliest. So..I guess we don't have a toilet or showers until tomorrow because I missed a phone call by 7 minutes... on something that should've been fixed the day prior. Pretty inconvenient especially with 3 children and a newborn. Whoever is answering the phones has to be one of the rudest people I have met. A stark contrast to the nice gentleman that attempted to fix our toilet yesterday. He's the only reason I gave 2 stars.

J called Jeffs after reading about him when i googled for a plumber. i needed a plumber to investigate a leak that was continuing to allow the blue water dial to turn.  Jeff himself answered the phone on a saturday, he called me back later in the day, asked questions, i sent him pictures and he scheduled to visit with me the next business day. they problem solved and determined it was a flapper on a toilet that was cauging the problem.   what impressed me most was he called the evening after the work was done to make sure i was happy with my services and if all was good with the repairs.  He will be my go to plumber in the future.

( Nov 7th 2019 ) I called Jeff's late in the day and the office was already closed but the lady (Sarita...hope i spelled it right) called me from the road and heard the panic in my voice and ensured me that someone would be by no matter how late in the evening it was just to let me know what was going on as it was one of my rental properties and I live out of state.  From the initial call to the office to end of the repair these guys ( and ladies ) were beyond magnificent and I will definitely be using them for ALL of my rental properties throughout Sacramento, Woodland and Folsom.  Sarita kept in constant contact letting me know everything that was going on and Corey called me to tell me how the repair was going to be done and he was very thorough and cleaned up the area nicely when the job was completed.  They kept me from taking a midnight flight home on the 1st day of my vacation with family to oversee a catastrophic dilemma.  Sarita sent me pictures of the work being done and Corey worked very efficiently and even checked in with the neighbors who were also affected and cleaned the mess left in their unit as well. This was the most professional, efficient and courteous plumbing staff I have ever encountered in all of my years of owning properties and dealing with these types of issues.  This will be my go to company for as long as I have property in the areas they service.  Thank you Jeff's.