I have been wary and frustrated at trying to contact local plumbers here in SA. They usually do not call you back when you leave them a message. And this gets even worse since most never even pick up their phone.
Today was a miracle.
Robert not only picked up the phone but he valued my phonecall by carefully listening to my concern and promising to send a tech within a couple of hours. With my previous negative experience where people who have committed to come really do not come, I called up Robert again. Once again, he reassured me that a tech was on the way and now just 15 mins from arriving. True enough and even beyond my expectation, the doorbell rings just a couple of minutes after I put down the phone. It was ther plumbing tech Eric.
You could not ask for anything more. Eric went beyond just bare minimum by showing his professionalism not just with his expertise and diligence but also his patience and kindness. I was like experiencing wit and care for my plumbing from Eric just like watching The Good Doctor, plumbing version!
Eric had much difficulty as the snaking rooter kept refusing to creep into the pipe. He did not surrender until he was able to find the best tip tool that was able to flexibly push through the pipe.
The end result was a success not only for the job itself but it gave me such comfort and peace of mind knowing that it was done by a dedicated and passionate professional.
San Antonio local residents: This is a plumbing service to trust with full confidence! Great work, ultra reasonable cost.
God bless Eric. God bless Robert. God bless J & M!
