J.C. Enriquez and Son Plumbing

These guys were great! I put a water shut off on and then the water company upgraded the pressure and if the blew off. You want to talk about a mess! They charged me $38 for the service call but then waived it and I ended up paying $120 with a 1 year warrantee. Very nice kid told us what needed done and did it with a smile and great workmanship. I would recommend them to anyone.

I had a leak just behind my water faucett outside (above ground).  They wanted almost a thousand dollars to repair it.  Called another company and they repaired it for $284. I have posted before and after pictures.

Horribly over priced made comment about my LV purse then inflated call out price from $89 to $268 attempted to take advantage of me as a single female and charge me $9k when another plumber walked me through immediate fix by phone and then setup everything else for under $1000

Sorry excuse for a service company. Joe was suppose to come to my house to diagnose an issue with my water heater. Called me and asked for pics instead. Then, days later, I reach out to try to get an update on the claim and low and behold, nobody can help me. I then contact my warranty company to try and get them involved but they get the same answer. No response, no concern, no sense of urgency, terrible customer service. Finally contacted them and said forget about it. You would think at this point they would try to retain me as a customer but the lady I spoke to simply said, oh ok sir, thanks. LOL glad to see business is so good you can just treat people like this.

Wanted to charge my mother $3200 to install Water heater.   Called another accredited plumber and was charged only $1200.  Plumber we used stated  J.C. Enriquez and Son Plumbing  is notorious for over charging Seniors.   Please be careful if your elderly relative calls this plumber.

IF I COULD GIVE A NEGATIVE RATING I WOULD. I have used this company before. Yes I thought their prices were high but the plumber was pleasant enough so I proceeded with the work. About 1 1/2 years ago I let them install a hot water heater. This year the thermostat went out on the unit. I asked JC Enriquez if the part or work was still under warranty and was told the warranty had expired. After finally finding the manual for the heater I contacted Rheem and was advised the unit has a 6 year warranty and they would compensate me for the price of the thermostat. I have called JC Enriquez 4 times. Initially they told me they could not seperate the labor and parts without charging me extra. I have been told by their office on 4 occaisions that someone would call me with the cost of the part. NO ONE HAS EVER CALLED ME BACK. Now they refuse to even answer their phone when I call. NEVER TRUST THIS COMPANY AGAIN!!!

This company is a liar and a fraud; yet it's the customer fault when they lie about coming to your home and do work that never happened and force the issue that they serviced you. Still in disbelief.

Owner is an butt hole

My 96 year old father Nat had plumbing problems on the Southside of San Antonio, he was quoted $3,000 for the work , then after starting the work JC said it would be $5,000 and at the end after 2 days he charged him $8,000, my elderly WWII VETERAN father was taken advantage and I will be reporting this company to BBB and to any other place I can!!!
Shame on you J.C. Enriquez & Son Plumbing and Remodeling!
Ps... some work was not completed and he will need to hire an honest plumber to complete the work!

I used them for some small projects a few months ago when I moved into my home, call them again to come give me an estimate for a bathroom remolding project. When I set up appointment I ask if this was free, receptionist said yes. However when he came for the estimate, he charge me $65.00 for service call. When I question this fee he said it's only free if we do the job.
I do not recommend this company!

I got this companies number from a Home repair service website. (like angi List)
I called them and they said on the phone that it would cost me 40. dollars
for them to come out and look at my bath project!

So, I am requesting a 'bid and I get to have the pleasure of spending 40 dols to get a piece of paper with just a few numbers on it?. Crazy!

The guy spent about 7 to 10 minutes looking at the bath, then handed me the bill for $40. dollars.
Don't bother with these people. save your 40.dollars.

Call a remodeling company. They do FREE estimates.
I do NOT recommend.
Ugh!

Ps they charged me 110.00 for using my credit card.Beware of this company! I was referred to this company through home advisor. I had no hot water to the kitchen sink, and no water pressure, his son came out and said it would be 1175.00 to fix the pressure problem, he also told me I needed a new water softener and that would make the total job 2300.00.
He fixed the pressure problem and installed a water softener. It was an Nevo h2o( which turned out to be a water conditioner, not a water softener). I he told me that the nuvo had a 90 day money back guarantee from the manufacture so if I did not want it I could return it no questions asked. He also told me that they have a lifetime guarantee.
They did not fix the hot water problem.
In summary they did not fix the hot water problem, sold me a water conditioner instead of a softner. When I told them I didn't what a water conditioner and to come out and replace it with a real softener they refused to do anything. They where not going to honor the 90 money back guarantee or their lifetime warranty. We had to hire another plumber to fix the hot water problem.
So bottom line we where sold a conditioner not a softener, had to hire another plumber to fixed the hot water and they are unwilling to do the right thing and stand by there own warranty or the manufacturers money back guarantee. Not to mention they way over charged for the product ( I could have bought it myself for 666.00) and service.
We are stuck with no help from them! They also charged me 110.00 for using my credit card.

I've loved these guys since back in 2005 when they fixed my restroom plumbing and bathroom work...still looks great~ since then other work has gone great as well, they know their stuff.  That said I hate to write this as only a warning to the those who need it.  I recently called for a routine clogged kitchen drain and they put their roto router and camera to take a closer look...I told them they had previously (2014) cut a square hole in my cement garage to dig under the house to replace a clogged pipe (which cost me $6000 then).  With this the guy said if he could look at my previous receipt of that job and I obliged.  No sooner after looking at this receipt he told his worker to stop the roto machine cause it wouldn't go further and then put his camera in to look further..He suddenly explained to me they would have to re-dig and go further under the house since the clog was further under the surface...I told them they had done this already 3 years ago, but he told me the clog was another one forming much further in near the middle of the house and this would cost another $6000.   Now you would think they would have taken care of this business back In 2014 and now it's 2017.  After this explanation, I told him how much I owed him for this  camera 'work', and he said a sum close to $500.  Now this really blew me away since no real 'work' was done to aid my dilemma and I was left with this 'bad' news.  But after I regained my composure, I called around and asked the neighbors if they knew of any other workers that could help w/my predicament.  And of course good word of mouth should be trusted.   The next day a retired plumber came in and put his roto to work and wouldn't you know it the clog is fixed and all for $175.  This gentlemen said to simply use drano once a month to keep the clog clean.  But he did tell me the old cast iron pipe would need replacing eventually.  I told him of this $6000 re digging under the house work and he smiled and said he could do an alternate routine wherein he would re route the clog another way for much much less....So to those who would listen heed this warning...sometimes you need to ask around for other reasonable alternates.

This company is a rip off.  During the freeze my outside water faucet broke and was spilling water all over the yard.  They setup appointment for next day. I was not told of service call charge. Plumber called before coming to confirm address was told would be a $38 service call. If I had known before hand I would have went with another company and not waited 24 hours. Plumber arrived and quoted me $300 to dig and find pipe. Even though water was spotting straight up in air; doesn't take a rocket scientist to see were break is. Decided not to go with company and asked plumber to please turn off water. He stated they were not allowed and I would need to call water company to shut off water. The plumber charged my card $78 dollars to tell me I had a broken pipe and to call water company. Water company stated any qualified/licensed plumber could turn off water.  Called owner to complain. Never received call back.