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HR Phoenix Electrical Services

HR Phoenix Electrical Services


7171 Latham Dr, Richland Hills, TX 76118

Description


HR Phoenix Electrical Services is a family-owned company serving the entire DFW area. We fix electrical the other guys can't. We strive to provide excellent electrical service and installation for homes and businesses.

HISTORY


Established in 2018.
Paul and Heidi Rylee began HR Phoenix Electrical Services in April of 2018.

ABOUT BUSINESS OWNER


Paul is a Master Electrician and has been an electrician for 27 years. Heidi helps with the office side of things.

SERVICES


Reviews


Raul D.
Raul D.
4/29/2023
Fixed our electrical switch and plugs in our bedroom then added 4 more plugs,  2 in the bathroom and 2 outside for flood lights

Jeromy M.
Jeromy M.
01/11/2023 12:00:00 SA
I called to have them trace a problem, they charged me $460 for less than one Hr of labor and did not fix the problem.
I had another company out and they found a broken wire behind a receptacle. They only charged $130.

I cant understand how a company can charge so much without accomplishing their job.
Shame on you HR Phoenix!!

Rob P.
Rob P.
4/26/2023
Power switch broke outside for powering swimming pool equipment.   HR quickly contacted me after  requested quotes on yelp.   Their electrician Michael was very nice and got the job done per the original estimate.  And it was pouring rain while he worked - really appreciate that because our pool was already starting to turn green.  Great job HR

Amber B.
Amber B.
2/22/2023
HR Phoenix Electric was great. First, they responded within 5 minutes with a quote for my job (I requested quotes through Yelp). Second, they were about $100 cheaper than the others ($500 cheaper than another company!). The project was installing a 50v plug (like for a dryer) for my car charger. Chase showed up on time, and he explained everything that needed to be done including cutting a hole in the drywall. Apparently some people don't realize these are electricians, not drywall people. He then asked me my preference on a white or stainless steel outlet. He did excellent work and was clean without leaving a mess. I was extremely happy!

Roberta L.
Roberta L.
3/23/2023
Needed some ceiling fans replaced and light fixtures fixed. Chris was great. Very professional and friendly. He finished all of it quickly and it all works well.

Anesh S.
Anesh S.
2/17/2023
Had a great experience installing a 240v outlet. Chase was on time and was very pleasant to work with.

Paula J.
Paula J.
4/13/2023
They are consistently on time and take care of everything needed!! Very great employees !

Sholdon D.
Sholdon D.
12/08/2022 12:00:00 SA
I needed some work done and they came out in under a week.  They did a great job and they left my place spic and span.

Dave W.
Dave W.
03/06/2023 12:00:00 SA
Fantastic customer service each time.  Will recommend HR Phoenix Electrical to friends and family

Angela R.
Angela R.
8/26/2022
Very responsive! Called after 5pm and in less than an hour, electrician came to our store to check our panel box that was burned due to water damage. Gave us all the details of the job and the quoation that same day.

The electrician, Gustavo and the other guy( i don't know the name) were very helpful, kind & professional. After finishing the work, they even helped us in pulling back the kitchen equipments to where it was arranged.

I contacted their office to get a report of the job and as well as the copy of the invoices that we needed. Janie was very patient and helpful with me.

We're so glad we called this company!

M C.
M C.
10/17/2022
Had an issue where outlets and lights were out in a small portion of the house.  Contacted several companies on a and HR Phoenix were the only ones who answered my call and got me on the schedule.  The electrician arrived and was able to get the issue diagnosed and repaired in an hour.  Electrician was professional, knowledgeable and friendly.  Will definitely be calling HR Phoenix for assistance in the future.

Kanika N.
Kanika N.
10/31/2022
Jay and Christ was on time and got our issues fixed.  We are more than happy with their service.  It was only a matter of day that our chandelier will fall and they replaced what they needed and now we can be at ease and not worrying about when the chandelier will come crashing down.

Chad M.
Chad M.
06/02/2022 12:00:00 SA
The electrician came out and I showed her the electrical issues we were having. Our home was built in 1994 and we purchased it five years ago. As we change items and upgrade others, the electrical system was just starting to show a couple of issues that needed attention for my families safety. One of the outlet boxes in the kitchen had only one plug working and there was a different lose box as well. Really not a big issue. The hall bathroom had a intermittent switch which happened a few months ago. The call went out two days ago because the day before I was hooking a stereo up in my daughters room and the strip we were using arched. The fan stopped and lights blinked. I called and scheduled them to come out. The next day came and the electrician was on time. Within three hours all the issues were identified and installed and a future project was identified. Overall, I feel we got great service from a very competent electrician. If the rest of HR Phoenix's electricians are as thorough as she was you will be in good hands. Ask for Melanie.

Lina N.
Lina N.
05/03/2022 12:00:00 SA
Contracted to get a Tesla charger installed and troubleshoot some other electrical issues. Was quoted a set price for the charger install and a hourly rate for the troubleshooting. At the end of the day, was told that there was some additional charge for materials for the install. Additionally, paid for about 3 hours of troubleshooting with no true results. One regular outlet changed out and one GFI outlet changed out. Technician left us with pretty much the same list of things we need fixed as what we had asked to get fixed. Will not be using HR for these repairs. Just wish they were more upfront with cost. I don't need another surprise bill.

G P.
G P.
06/08/2022 12:00:00 SA
HR Phoenix was very responsive and was able to handle my issue the same day. Melanie did good work and explained all in a clear and concise way.

Stephen L.
Stephen L.
7/29/2021
I hired this electrician years ago to replace my kitchen's fluorescent light bulbs and install lighting on my back porch.  He started on my kitchen lights, then told me I had the wrong bulbs.
He suggested I go to Lowe's to get the right bulb. Like a trusting fool I was, I left and went to the Lowe's in Mansfield to get the right bulbs.  When returned, he had finished the job and I paid him.  Later on, I found the coin collections I had out were missing, talking pedometers, and other valuables.
It definitely was my fault for trusting this guy, but don't be fool like I was and leave any valuables around. If you hire him, WATCH HIM!!!

it's been more than 5 years when I signed up with Angie's List.
I DEFINITELY recognize the owners picture (PAUL) in the ad.

Randy S.
Randy S.
06/03/2022 12:00:00 SA
I needed to install a home car charging unit. The initial request for details was prompt and the cost was as good as any price estimate I received. Tyler arrived within the agreed-upon time frame and efficiently installed the unit after creating a 240v outlet. He talked through the process and solicited my input all along the way. It was completed in an efficient time frame and all looks good to go.

Suzy H.
Suzy H.
04/11/2022 12:00:00 SA
Paul and his team did a wonderful job installing our new electrical panel, moving a light switch and running diagnostics on a few of our outlets. We'll be calling them again when we're ready to get the outlets fixed.

Michael R.
Michael R.
11/23/2021
Paul came out to do the estimating. They worked well with my budget. I'll definitely use them for future projects as well. Installed ceiling fans w/ 3 way switches and dimmers, and put an outlet on my fireplace to hang my TV. If it weren't for budget constraints, I'd have plenty more work for them. Will use again. Huge thank you to Tyler who was the electrician on the job. He did a great job keeping me updated, and actually explained things to me about what he was doing, why he was doing it, and made the process easy for me.

Ra L.
Ra L.
11/12/2021 12:00:00 SA
Well... this is the 3rd time I've called them out to handle work. Unfortunately this time it became glaringly obvious that these guys are overpriced.

Long story short, I called them in to install a new small kitchen light (not a removal of another, just splicing wire and installing) and fix my dryer not drying. Turns out the dryer is a bigger electrical issue (assessed after about 5 mins and no further action taken) and it took them 3 hours (had I known it was going to take them that long and I'd be charged for it I would of certainly do the job myself) to hang a relatively straight forward light.

That should of been $150.00 job at worst! Not a $300.00 job.

Douglas C.
Douglas C.
8/25/2022
Quick response to AC issue, professional, friendly, got the job done.  Very satisfied.

Amy D.
Amy D.
05/06/2021 12:00:00 SA
So very thankful for HR Phoenix Electrical Services!  We had a power surge at our house, our electrical panel went out, Paul came right out with his team and took great care of our family and got power back to our house within just a few hours at reasonable rates.  We will for sure be calling them back for any electrical needs for our home in the future!  Thanks again!
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Peggy S.
Peggy S.
07/01/2022 12:00:00 SA
HR Phoenix Electrical has done a great job for me every time.  Joshua is awesome!!!  I totally recommend HR Phoenix!

Lauretta J.
Lauretta J.
12/17/2021
I really had a good experience with this company. Relocated my electrical panel from inside my house to outside house. I liked the quote I was given. Superb company.
Thank you, Brian, Ryan and Tyler.
HR PHOENIX!
Lauretta Jackson

Kelly S.
Kelly S.
6/15/2022
We have used HR Phoenix for two separate issues and they have been fantastic!  I actually emailed on Sunday to schedule an appointment (not expecting to hear back until the following day) and was called with 20 mins of sending the email.  They got me on the schedule and fixed my issue.  Prices were extremely reasonable!

Jerry B.
Jerry B.
12/20/2020
We needed our hot water heater wired and already paid one electrician that did it wrong. In a desperate attempt to find someone good on Saturday night I looked on Yelp. He responded to my yelp message within 30 mins and showed up at my house Sunday morning. He fixed every fast and at a good price. I thought since it was Sunday morning it would be double but not at all. I definitely found my new electrician!!!

Dean H.
Dean H.
3/28/2022
Had a closet fixture replaced and a wall switch installed, 433.00. That was the previous quote to also have a ceiling fan mounted, but we didn't have all the parts. Charge was way to high, should of asked for a quote on the work they did. Tech was great, but sure won't be using them again.

Marilyn C.
Marilyn C.
4/24/2021
Great guys, fair price and awesome work! We contacted HR Phoenix to help us out up some patio bistro lights. They were really knowledgeable, worked diligently and did an awesome job. Great guys all around and will be calling them for future electrician needs. 100% would recommend.

Gray H.
Gray H.
1/30/2021
Excellent service, communication, professionalism, and execution. Very reasonable pricing. Working with owners Paul and Julie is a joy. Will hire them again every time.

Aaron W.
Aaron W.
03/10/2021 12:00:00 SA
Very helpful and friendly.  Did a lot of work to get me an accurate quote. Paul took his time to walk me through the information.

Jillian W.
Jillian W.
05/01/2020 12:00:00 SA
During quarantine, my kitchen light attempted to start a rave (flickering) and I wasn't having any part of it. After sending out service quotes to different electricians via yelp, I was messaged by Paul (owner) who had same day availability. Discussed with Paul over the phone regarding my problem and the potentials of what it could be along with general pricing. Tyler (electrician) was very thorough and consistently communicated issues and solutions. My light was fixed within two hours. It has been about a week since the fix and I have not had any issue. I remain impressed with their communication and professionalism :)

Chris H.
Chris H.
12/31/2020
I wanted a whole-home surge protector installed for my condo. I got several quotes.  While not the absolute cheapest, HR Phoenix's quote was the most detailed and he responded to my questions very quickly. I'm willing to pay a little bit more to have more confidence in the service and quality of work that is to be completed, especially when it deals with my entire home's electrical system.  I called and was able to schedule quickly.  Chinh (the electrician) came out earlier than promised since he had a cancellation. He was polite and got straight to work.  He was done in a little over an hour and did an excellent job.  I would certainly recommend their work!

Hannah R.
Hannah R.
02/03/2021 12:00:00 SA
I cannot, in good conscience, recommend this company to anyone. I had them come out and replace my panel box, which I understand is a very complicated procedure (and I'm a first time home-owner so everything is new to me) so I had them come out and quote me. I agreed to the quote and scheduled a service. The day came and they began work on the panel promptly. They work all day and 14 hours go by. They discover that there is something wrong with the wiring and suddenly 30% of the lights in my house aren't working (when they were absolutely working before). Eventually, the boss (Paul) came out to take a look at what was going on. First of all, he tried to say that we were lying to him about it being their fault that so many outlets were not working. This was quickly put down as the employees explained that they had used a few outlets earlier in the day to power their tools. Then, he blamed his employees (who, remember, had been trying to figure this out for 14 hours without his help) for not being able to do their jobs. After about 45 minutes, together they pinpointed the problem and I was told I would have to pay an extra $400 for them to fix what they had broken. My option was either pay the $400, or have 30% of my outlets not work. Not really an option there. So I agree, another hour goes by, and they have the outlets fixed, but now the outside lights (the security lights out front) are no longer working. They then try to pass this off as an HOA issue instead of fixing the problem (again, these lights were working before they came over) and try to pack up without fixing them. When I don't let that work, they eventually figure out where they had messed up and now I finally have all of my lights working. Cool. They pack up and leave, I pay the extra money, and then I go upstairs to check their work (which I now know is something I need to do before they leave). And I find that the box isn't labeled. Not a single thing had been labeled despite that being explicitly called out in the paperwork. So I had to call and have them come over again to label the box properly. Absolute nightmare and really bad look to break something and then make your customer pay for it. I do understand that things happen, but forcing your customer into a position like that is a bad way to do business no matter which way you slice it. Look elsewhere if you need electric work done!

Shruti B.
Shruti B.
10/04/2021 12:00:00 SA
I had used this company last year and was extremely happy with their response to the issue in my home. We recently bought a business  and needed the  electrical system to be updated before we could get a permit so I contacted  them. They did come and evaluate the space in a timely manner and stated they would get back to us regarding the quote And when they could start on the job. Not only did they never follow up, they never returned numerous calls over the next seven business days... I understand that some companies can't do electrical work on businesses as easily as homes etc, but I wish they had communicated that to us instead of using their secretary to take the messages but never calling back. We could've saved 7 to 10 days and gotten our  permit  much quicker had we used someone else...of note , we called someone else - he finished the job in one day and we got the permit the following day.

Brian R.
Brian R.
05/09/2020 12:00:00 SA
These guys bailed me out and Brian (spelled correctly) is rock solid.  If you need an electrician these are your guys.  I called them after hours on a Friday after my AV team short circuited my system.  Brian found the problem, how I have no idea, and fixed it.

Robert K.
Robert K.
4/19/2019
WoW! Paul was so nice, knows his business, quick to respond, reasonable rate. Cannot thank him enough for saving the day! Found a wire that had shorted out in the breaker panel, could have been really bad. This guy is just the nicest guy in the world. Highly recommend him and his company!

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