I am proud to say that I highly recommend Generator Power Systems (GPS) & Fish Electric, Inc. for any work of this type you may have. I probably could of sub-contracted this work but sure glad I didn't. My electrician and plumbing contractors advised me to use a contractor who specifies in this type of work turn-key.
I high expectations for the products & services I buy. I learned long ago that low-bid usually comes with low expectations and inferior results. All projects will have problems along the way regardless. The way these problems are handled separates the good from the bad in a hurry. More times than not you never see the low-bid people again and find yourself starting over.
I obtained 3 quotes. GPS gave a complete quote package and all the technical information I requested, including consulting with Kohler in regards to any unique details of the install. Mike Bell was my consultant. No hard sell - let their reputation and product speak. Very knowledgeable. On-site consultation. All very smooth. One price, all-inclusive, true turn-key.
The problems I had with the other quotes were them not providing information I requested. One told me I could google the generator for myself. They wanted me to facetime them, walk around my place videoing everything, and measuring as I went. Neither knew what turn-key means. Tax, Permits Extra, TBD. Gas Meter upgrade not included. What else may there have been? GPS was not the lowest quote, but I bet by the end of the job they are.
They have a close trusted relationship with CenterPoint, both gas & electrical delivery. This is very important on both sides and can add weeks to the process if one is not familiar with the technical and legal requirements.
GPS consulted with City Permits and the inspector, getting Kohler involved to make sure all were on the same page long before the work was even scheduled. Jose Guandique and crew were our electrician and besides being knowledgeable & confident in their work, they met the inspector (very particular and thorough in his own right) on-site and looked at every wire one-by-one until the inspector was satisfied.
The working relationship with CenterPoint and local inspectors is very important. They have to turn your power off during the install of the transfer switch and panels, get an inspection, and get CenterPoint to reconnect your power. We were only down about an hour. Without a smooth transition with these entities you could be out of luck until things are resolved.
Shannon kept me aware of every step and scheduling details. The first crew (Rick) came in and poured a concrete pad (they don't use flimsy throw-down composite pads) and hand-dug the trench which was very hard work in out hard ground and was done in a workman-like manner.
Like all their people that came out, the plumbing crew were on-time & left a clean location. They completed their gas line work and passed inspections without incident. The next step was coordinating with CenterPoint Gas to upgrade the gas meter. This can leave you with gas service for bit but GPS made sure everything was ready and went without a hitch.
With all the work complete Chris Rodriguez came out and certified (tested) the system and gave us a little class on how to operate it. Actually, there is very little to do but there's a few things you need to know and mainly stuff NOT to do. We have opted for the full-service contract and monitoring so things get taken care of even during a big storm event.
When I spend my money, I want to enjoy the process. It's cathartic for me. I truly appreciate watching fine neat & workmanlike manner happening in front of me. All-in-all, Generator Power Systems (GPS) & Fish Electric, Inc. provide high-quality equipment and service. Period.
Robert Haas, Richmond
Fort Bend County Texas
U.S.A.
