Duhon Electric

Available by text
Answers ?s thoroughly
Reliable for appointments

This is my kind of electrician!

Update to my previous review.

After my initial difficulty in connecting with Duhon was sorted out, we set a firm date to get things done. Their crew of three showed up at 9:00 AM and were through with everything before noon. I have lights at my side door for the first time in ten years, I have a place to plug in the electric mower and power tools that's outside the house, and my bathroom has an electric outlet for the first time in its life. The crew cleaned up after themselves well, so I didn't have to spend an hour sweeping and vacuuming debris. The final invoice hasn't arrived yet, but the prices given in the estimate were fair enough.

I'm still holding back a star because of the initial communications thing, but I'm well pleased in the end and I'd use Duhon again.

I'm really perplexed why they show 4.5 stars. They are unresponsive. I spoke to someone briefly and they asked me to text them my information and they'd get back to me with a time for an estimate. That's not happened. A simple reply. I would use someone to do work who is reliable.

After reading the reviews further, it looks like being unresponsive is a common trend with this company. Also William seems to have a lot of excuses in his replies. Be sure to read beyond all the 5 star ratings.

This may possibly be the best dealing I've ever had with a tradesman!

I needed an electrician to do a minor job on a house that is for sale and about to close and I needed it done fairly quickly. I regular electrician was too busy. Due to all of the good reviews on yelp I requested a quote, explaining exactly what I needed done.

William got back to me within an hour, I believe, with a quote and let me know when he could do it. The price was very fair and he came out the very next day! He gave me a 45 minute notice of his arrival, like he said he would, and he arrived on time.

William was very responsive, prompt, competent and quick and best of all his prices were not outrageous.

I will definitely use William again for any electrical needs that I may have as well as recommend him to my family and friends. He truly earned my business.

Excellent service!!! We called this morning to schedule service. Damian came this afternoon (same day!) and fixed the problem in nothing flat!  We couldn't be happier with Duhon. They will be our first choice next time we need electrical service.

William came by today to install several lights to highlight some paintings in our home and refit some old can lights in the kitchen. He brought his crew, Ben and Raoul to assist in this project.  They did the job efficiently and with great fan fare.  The banter was hilarious as was the fact that Raoul didn't like anchovies on pizza.  Ben, who I think is 9yrs old, was a budding apprentice and was polite when he addressed me.  After everything was installed, the lights didn't work.  I blame this on Raoul who blamed it on Ben, who intern held William accountable, but after awhile, we realized it was actually my fault for wanting new lights in the kitchen in the first place.  This is how the day progressed, it was fun and the job was completed on time and in the manner I wished it to be.

With that in mind I would say todays experience was excellent, marvelous, magnificent, superb, fine, wonderful, superlative, exceptional, first-class, first-rate; informal, great, terrific, tremendous, super, amazing, fantastic, sensational, fabulous, ace, neat, killer, crack, A1, awesome, bang-up, skookum, out of this world; smashing, brilliant, remarkable, extraordinary, exceptional, striking, eye-catching, arresting, impressive, distinctive, unforgettable, memorable, special, momentous, significant, notable, noteworthy and generally William is an all around good guy.

Poor communication and follow up.
I had to chase them for a quote and follow up again and again. Perhaps business is so good that service doesn't matter. Big thumbs down!!!
If you have a small project, find someone who cares. They want to present themselves as the local Austin guy- sorry that isn't this company. Move on

Duhon did a great job installing recessed lights for us.  I can't believe what an improvement the lights made for us.

Local Austin electricians with the experience and expertise that I was looking for.  They installed 5 exterior lights (on brick) and moved some outlets for us.  They are friendly and knowledgeable and do excellent work.  They had to run some wires through the garage and they made it look neat and clean.  They do what they promise. Highly recommended!

I'm not sure what happened since my first review, but my opinion of this business has totally changed. It seems like they have too much business and not enough staff to handle the workload.

The owner, Mr. Duhon, personally came out to give me an estimate. He didn't write anything down so I wondered how he was going to remember everything in order to give me an accurate estimate of the work to be done. I was expecting to receive the estimate either that night or the next day. A few days went by and then a week and still nothing. I sent him a message asking for the estimate since I had already contacted another electrician for an estimate as well. Mr. Duhon advised me that he would have the estimate for me by the next day. Well, that was about two weeks ago and I never received it. What a waste of my time. Needless to say, I went with Max Electric for my several thousand dollars' worth of electrical work.