Description
Dempsey Family Electric of Texas is a Family Owned and Operated Residential, commercial & industrial electrician specializing in repair & services, including fixture installation, security lighting, master loop repair, upgrades and wiring, troubleshooting of electrical problems. With Houston's Second Oldest Active Master Electricians license, Dempsey Family Electric can get your job done no matter how big or how small.
HISTORY
Established in 2019.
Dempsey Family Electric started this family owned business in December of 2019, our master electrician with over 50years of experience that holds the second oldest active masters electrical license in the City of Houston. It started when a father-in-law and son-in-law decided to start a company that is ran by the family to work towards making a successful business that focuses on their customers satisfaction. We have grown to service Willis to Galveston with 10 employees that specialize in everything from residential(single family/muti-family) to commercial service and new construction work. We work directly with many property management company's, real estate agents, home owners, warehouse managers and many more.
SERVICES
Commercial Services, Outlet Repair, EV Charging Station Installation, Lighting Installation, Circuit Breaker Installation & Replace…, Doorbell Installation & Replacement, Outlet Installation, Smoke Detector Installation, Wiring Repair, Electrical Panel Repair, Electrical Panel Installation, Generator Installation, Lighting Repair, Circuit Breaker Repair, Doorbell Repair, Residential Services, Wiring Installation, ,
Reviews
JP T.
04/10/2023 12:00:00 SA
I have been using Dempsey Family Electric for a few years now, they always respond quickly and come out to my house quickly, they have done small jobs like fixing an outlet or repairing a breaker that kept turning off, as well as recently they replaced my whole breaker panel and underground service that went bad, they are always reasonable in their prices and friendly. I would HIGHLY recommend
Ripped-off!!!
So in 2003 I had my whole Heights house rewired and a new outside box and powerhead, part of the seller's allowance. I had tube and knob, 1940's house. Dempey sent out a licensed electrician and his helper. Now I have learned that NONE OF THE DROPS were rewired. See below picture, almost caused a fire. I have since learned all the fixtures and switch boxes, when opened, reveal the old original cloth covered wire.
I paid damn near $5000 for the job. Now I have to call out another electrician to fix all this b/c I have renter's in there now.
I am aware they come highly recommended, but I CANNOT RECOMMENDED.
Dempsey Electric has been my savior! After having a new roof put on my house this summer, I noticed that the canned lights in my living room and kitchen were falling out of the ceiling. I hired Dempsey Electric to come out and fix them only to learn that the electrician I'd hired years prior had not done a proper job. Over three visits one of their electricians, Manuel, fixed all of the issues which included grounded light fixtures (only 2 years old), adjusted a whole-house surge protector, etc.. Not only did this amazing human fix issues that could have caused an electrical fire in my home, but he showed me what to look for in the future.
On top of the excellent work, Manuel constantly checked in with me regarding the cost of the project. Dempsey not only cares about its customers, they care about their customers' budget as well. I am so thankful to have found this company. They are my electricians from now on!
Showed up an hour and a half late to appointment. Still have not received a quote/ pricing break down of anticipated work..it's been a week since the appointment. Would not use this business again.
After we moved into our new office, the electrical
Subcontractor that our construction company had used failed to fix several chronic issues.
I shopped around and decided to let Dempsey do it. They fixed the issues that we had at the time and I have now been calling Dempsey whenever we have an electrical
Issue.
I am very pleased with their work and feel that I finally have someone I can trust. Even better, the COI requirements of our property was no big deal to them, so I don't have to hassle with waiting for days to get an updated COI before work can be done; they usually get that to me within a matter of hours.
If you have projects in your office, give them a shot.
HIGHLY RECOMMENDED. Don't pay attention to the bullshit reviews. This is and should be rated a 5 STAR COMPANY ALL DAY LONG. I have been using Dempsey since 2004 to do electrical work around my house. Recently I had them install LED lights in my den, LED panel in my laundry room and a whole home surge protector. Chris Cloyd did a great job, and the results were impressive! This company is reliable, competent and very aggressive on pricing. Richard Dempsey is to be congratulated on running a tight ship! I wouldn't use anyone else. As I said before, HIGHLY RECOMMENDED.
We always hire Dempsey Electric for all our electrical work. The are the absolute best in Houston. Recently Manuel, one of their best electricians did alot of work at our house. He performed his work perfectly. He installed a ceiling fan, an attic light, a Nest doorbell, outdoor lights, and two light sensors. We appreciate his professional work and great attitude. He was so great at his job, and he was thoughtful and patient with us. Dempsey is really the best!
Catherine R.
08/10/2020 12:00:00 SA
I called at 8am; service rep was at my home by 11am. James took my request for service. Very nice to speak with and I felt they were pleased to help. Repaired (2) lamp posts outside within an hour. Tech (Dale) was knowledgeable and went about his work precision. Extremely pleased with service. Would recommend to friends and family.
Worst customer service. Did not have work done, but if you catch these gentleman in the wrong mood, they are not kind nor even tempered. I was essentially told to bugger off and find someone else to do the work because I called to check on a estimate.
Don't let Dempsey do it !
Should be the motto.
I own a investment condo that had 2 receptacles in the master bedroom that were not working. Straight forward. The electrician showed up by 10 am. He call me back at 1pm to advise me that something was wrong at $ 80 a half hour rate.
Really !
My piggy bank puckerd up!
It gets better , I think you get point.
$1000 for a days work. LATER !
I got alot of excuses, two receptacles that I supply , wire , wirenuts, 4 holes in my drywall and ceiling total in my condo LATER!
I'm a industrial electrician that troubleshoots multimillion dollar equipment, and I got charge a week work of wages in 7hrs.
Yeah!
I have used this company several years ago with good results. For this call today they installed an additional electrical outlet for us. Great work. On time and courteous service. I am happy to recommend them and will use them again.
C.J. Taylor
League City, Texas
Wow! I needed a new outlet added to my wall so I could hang my TV. Dempsey electric came out the next day and had it done in less than an hour. They electrician was friendly and professional. There was not an ounce of mess afterwards either. So pleased we used them for our electrical needs!
Very disappointed in the customer service. We set up an appointment days in advance from 1pm-4pm. I called when I left work to confirm that someone would be coming and they confirmed. I waited, waited, and waited some more. Finally at 4pm, I called back and they told me they were working on an apartment building and would have to reschedule. At the very least I should have gotten a call to let me know no one would be coming so I wouldn't waste more time than I had to.
I had a very good experience with Dempsey Electric. I received an estimate for a panel replacement over the phone, and they were very professional and pragmatic when it came to price.
My electrician, Mark, was great and also very professional. I would use him for all of the electrical work I can't do myself.
There is only one bad part of my experience, hence the 4/5 stars. I received a cash discount for paying cash (i.e. not using credit and Dempsey getting charged by VISA/MasterCard etc.), and while I used the word cash, I thought it was implied to most companies that cash means cash or check or money order, all payments that would not charge the receiving party a fee. When I went to write a check, the electrician called the boss, which I'm assuming is a Dempsey, and the boss told him that cash means cash, so I had to go to the bank and get $1800 cash and hand over to the electrician. I believe this to be unacceptable as you put your electrician at risk since cash is the least controlled currency there is. It would have been just as easy to accept a check or money order.
Judy C.
07/09/2015 12:00:00 SA
Be aware that if they show up you will get charged a $170 service fee regardless of the time put in or work that is done, and also are charged for gas (which we paid 12 bucks for). I was desperate on a sunny day and got charged $170 for 5 minutes of help. The guy that came out was nice and did a good job, but his manager was unwilling to budge from the price. He also told us someone would call before they came but they didnt. Work got done, but felt I was overcharged, and was unsatisfied with the customer service
A few days ago, I made a post here voicing my big displeasure at Dempsey for charging me $172.99 for an estimate meeting. To their credit, they called me immediately to discuss, explain and apologize: there was a misunderstanding, and they do NOT ever charge for estimates. They also immediately refunded my money in full. Thank you, Dempsey Electric, for righting the situation. I will use you in the future, and I appreciate your full attention and quick resolution of this matter. Shelley Starnes Garner
Though I did not end up using these guys for electrical work (my husband actually had a family friend that was able to complete the job in trade), I have to say out of 10 companies I contacted via email, this was the ONLY company that responded. They also gave me estimated prices and ranges for the work I was requesting. In my experience it is extremely rare to have someone willing to even give you a price range on the work. They were extremely helpful and should be considered!
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