David Hicks Plumbing

excelente costumer services with the best competitive prices

needed a new water heater.had used David Hicks b-4 .I called and was given a very fair quote.The guys were out the next day and all went smoothly and quickly.The installation guys were great.Can't say enough about this company.They are professional,friendly and reasonable.Highly recommend!

Spent 20 minutes with a drain snake on a drill for a charge of $350! I've heard about zip code pricing but that's ridiculous!

Unethical business practices and bait and switch tactics.
Plumbers themselves were nice guys but dealing with David is a nightmare.
There are too many plumbing businesses in the city to be wasting money with David Hicks.

Well this was my 3rd experience with David Hicks plumbing. This time I had a whole House repiping going from galvanize steel to a heavy plastic type pipe.

The job was not at all easy but the guys Niles and Ian work so well together. hung in there remained positive ran into many snags but survived it, It was a huge job.   Thanks guys! I wish I could give you 10 stars!

As far as the lady who posted that they never came out and she's been doing business with them for over 40 years was a miscommunication error or a fake review.

I woke up early Monday morning to find my downstairs to be flooded with water overflowing out of my toilet. I was frantic. I contacted David Hicks Plumbing. It was 6:00 am, so I left a message. David Hicks, himself, called me back and calmly assured me that Joe was on his way. Joe arrived and immediately took control of the situation. He was very nice and polite, which was extremely appreciated. It was obvious that he was very knowledgeable and experienced. He found the problem, got my system working, and proposed a solution, so it would never happen again. I cannot thank him and David Hicks for making a horrible situation good again. Thank you, thank you.

Follow up: Joe and Eric came back out to fix the cause of all my plumbing problems (as Joe had proposed the solution). They make a great team. They provided excellent customer service with courtesy and caring. Plus, they worked very efficiently and got the job done quickly. Again, thank you, thank you.

When we first used them, they were wonderful.  Used them several times...then we had a big problem with sewage backing up.  They came promptly, but without the right tools. They farted around and tried to locate the sewage line in the yard. They got on the roof and tried.  Nothing.  They gave me a bill of a little more than $500.00.  They said though they would give me a credit for that against mapping the sewer lines with a camera and that they would do it within two days.  THEN they disappeared.  Still had the sewer backup with floors buckling in the house.  No calls returned and no mapping.  After several days I called another company who did the mapping.  

They started sending me bills.  I wrote them that they did NOTHING and then offered me a credit that they (clearly) never intended to offer.  They sent me bills each month with interest accruing that I had not agreed to.  Finally after more calls they agreed to accept half the original bill.  I paid them.

Now I am getting bills for the other half they agreed to waive PLUS what appears to be almost two years of interest charges.  I personally believe these folks are untrustworthy.  I would not refer them to my worst enemy; that would be too cruel.  Avoid these plumbers!!!!

I have now used David Hicks at least 5 times. Three disposals installed at three different properties, Leaking Wax seal reinstalled in the toilet, several clogged up drains fixed.
the pumbers are knowledgeable, professional and do not overcharge!
High recommended!

My place is ooooold. It's a very old building. And things tend to break. A lot. So when my water heater went out, along with some pressure issues in the shower, the landlord called in these guys. Normally, they use some other (creepy) guy, but I'm so very thankful these guys were able to help me out.

They took a look at my water heater late in the day, so by the time they got permission to buy a new one, I had to wait til the next day. Not too big of a deal since I'd been showering at my sisters. So the next morning, around 10am, there they were. They replaced the water heater and made little noise doing so. I easily continued working on my own as they handled their business.

And when I showed them the water pressure I was having with the shower head, they took a look at it for me AND FIXED IT. The previous plumber that inspected it around February had a different solution: replace the piping. But the fellas at David Hicks simply cleaned it out and it's now working better than even before I moved in. I'm sure the landlord needs to replace the pipes since this is such an old place, but this was a fast and easy solution for now. AND he cleaned out my shower head too after I insisted I'd take care of it.

Use these guys.

This company was recommended by a neighbor and I was so pleased. After a constantly running toilet and a small leak in the sprinkler system earned me a $275 water bill I called for help!  Ian came to the rescue.  He was on time, worked efficiently, explained anything I asked about. He repaired, then replaced, the toilet.  To be fair, the repair worked, but the 50 year old toilet was still slow and weird, so I opted to replace after he repaired it!  I had already bought the necessary replacement sprinkler head so he just screwed the new one in without charge.

I asked Mr. Hicks to install a new toilet I had purchased, because the contractors from a remodel failed to set the old one on the wax seal properly (3 years ago . . . gross!). The plumber arrived the next day and installed it, new seat and all. It's a beautiful toilet (I know, I know, how can a toilet possibly be beautiful?). And the installer did a beautiful job. The caulking around the bottom is immaculate, and the toilet works perfectly.

Thank you, David Hicks Plumbing!

quick ...honest service ...in and out took care of my clogged drain in bath tub. reasonable price... 2 well mannered service technicians

I have been ripped off by David Hicks Plumbing twice.  The first time they replaced bathroom fixtures that didn't need to be replaced.  I wrote that off as an honest mistake. The second time I asked them to literally buy the right hose and hook up a washing machine when they were at my house doing other work.  $549.77 later had put in new plumbing to get things up to code.  

The City had just had an authorized contractor replace the plumbing David Hicks Plumbing tore out.  The City did this as part of a drainage line replacement to take drainage from the back of the property to the front.  When I complained about the work and the bill, David Hicks told me to talk to his employee that did the work.  The employee wouldn't return my messages.  When I called David Hicks, he said I would have to meet the employee at my house and the employee would call me to set up a time.  They employee didn't call.

I called again to say his employee never called, he callously stood by the fact the work was done to take the plumbing up to code.  When I asked him to come out and show me why the City's work, some of which the employee left in place wasn't at code, he told me I would have to talk to the employee.  When I asked to see the permits they got from the City, required if work was being done to take the plumbing up to code, he got really nervous and explained they typically don't get permits.  This puts the liability for code violations on his customers, as the work they do is not inspected by the City.  When I pointed this out, he told me he would get back to me,  By get back to me, he apparently meant send me another invoice with finance charges.

I am reporting David Hicks to the City and the Better Business Bureau.  DO NOT use David Hicks Plumbing.

I have been a real estate broker for 38 years and have worked with many different plumbing companies that my clients have hired for repair work on their homes,however i recently used David Hicks plumbing for a gas leak that had been detected at my own house and consider them to be one of the best plumbing companies i have encountered. they called before coming, they were on time, they were courteous and very efficient,they explained the situation and what needed to be done very clearly and repaired the problem quickly, i highly recommend them for any pluming needs.

If I could give them 10 stars I would.
I had my home's main shutoff valve broken.
I called these guys.
They sent a guy name Nailes very shortly after.
The guy was amazingly skilled and experienced. I say this as an experienced handyman myself.
Super friendly. Super professional.
He did a job that would take every other plumber at least double the time. At least.

I sat there watching him work chatted with him.
This guy was as pro as it gets.
He charged me ONLY for the ACTUAL time it took him to fix the issue.
These people are the honest and pro-grade kind of professionals that you wish for when you are looking for a skilled professional.
Call them and ask is they can send Mr. Nailes.
Price was fare-low.  No games. No overcharging for labor or parts.
With my hand on my heart. If you call anybody else. You missing out.
Dont think twice. Call these guys.
They will fix your problem in no time and for an honest hourly charge without games. They will fix the actual problem at the first time.
I take my hat off to Nailes and this business.
I didn't think this kind of honesty and professionalism still exists.
They made a big plumbing issue I had, seem like a small fast fix. Only a true pro can deliver that kind of experience to a customer.
This was no easy fix. A ton of work was required. Yet because he was so experienced. It was all bam bam bam fixed.
Super knowlagable and experienced, honest, very eye level friendly and super fair pricing.

Mr. Nailes! THANK YOU MAN!

They did a fairly minor repair to my hot water heater.

Fast response, friendly service, efficient repair, at the price that I expected. I would definitely use the service again.

Fast response, friendly service, quick fix. A little pricey for a sink and toilet repair.

they never showed up
so Beware
i gave them 48hours to conveniently work me AND and told them that i was a customer for 40 years and the . FK-er never called or showed.
so that tells me that
i better get comfortable with the big co's/ WTF has happened to the small MOM and pop Places that u used 44  yrs??????

give me abbaccus or some other google Local 24 hr no trip charge company
CHRIST I JSUT HAD A DRAING TO CLEAN OUT

First time I used Hicks they provided excellent service.  They came promptly and fixed a water heater problem professionally and courteously.  They were my new favorite plumber.  Unfortunately, that was short lived. The second time I called them, for a stopped up toilet, they did not seem happy about being asked to come and they wanted to come back to do the job.  Only one man had come and he needed help since the toilet was on the third floor he said. They did not come back when they said they would or even call until several days later.  Then they said they had been trying to reach me, but my phone did not show any earlier calls from them.  Bottom line--sometimes great, sometimes not so great.  Hit and miss plumber.  I would try them again, but probably not for a toilet.

Came home on a Sunday night to see my master bathroom covered in water. Called David Hicks plumbing at 8am on Monday morning. The man I spoke to was very friendly and helpful. My appointment was scheduled and Mike was at my home by 9am. He fixed the problem with my sink and the charge was only $140 for one hour of labor (I thought emergency plumbing services would be way more than that). Because water had been all over the floor, it soaked through my subfloor and I had to call out a restoration company to dry it out. Mike recommended a company who was also out within the hour and who were also very knowledgable and courteous. He even then called me later in the day to make sure I was pleased with his recommendation. I am very happy with David Hicks plumbing. I definitely recommend them.

Left a vmail on a Sunday asking for a call back.  Never received call back.  For this lack of service, they get a 1 star review.  Left a message with a different plumber who called back right away.  Gee, must be nice to not need my business.

This review is sorely overdue.  I called Hicks Plumbing a couple months ago as my toilet tank had broken, and Robert came out for a free estimate. He said he would look around to see what they had in stock for a new toilet tank, and gave me his cell number.  When he called back a day or two later, he told me he had found one -- but somehow, in the process, it had turned into a whole new toilet that had to be replaced, not just the tank part (which ups the price -- and also adds a ton more time & labor cost).  I asked him to see whether he could find a toilet tank, since that was what was needed.  He said he would look again and call me back.  Never did.  Over the course of a week, I called and left messages on his cell (which he had picked up before), but he ignored me completely.  

The needless upsell was extremely shady on his part (given how easy it is to access information on the Internet, I had already done a little research online to see how to address the problem - which is how I knew that for a two-part toilet, you can replace the parts separately).  But the ignoring me was where he truly created a lot of ill will. I actually considered getting a whole new toilet, but knew, no matter what, that I would not be calling Robert to give him the work, given that he didn't even extend me the courtesy of returning a phone call. Poor business practice.

What I don't think Robert at Hicks Plumbing gets is that things in the house will be needing plumbing and repair work generally, and what may be a small job now can build goodwill and trust so that he gets the big job later, as well as referrals and reviews.  In the end, it was good that things with Robert and Hicks Plumbing ended up the way they did, because I put way more effort into looking for a really good plumber, and found one who was absolutely amazing, honest and responsive (and this guy can count on my business and my referrals anytime).

Called them on an evening and left a voicemail about a plumbing problem/emergency.  Asked them to call me back first thing in the morning so that I could make arrangements for a plumber to come out.  Didn't hear from them first thing so I called them again in the morning.  Dispatcher said that they would be out that day.  Plumbers showed up at 4:30.  
They couldn't fix the problem that evening and assured me that they would be back the next day.  By 3:30 they hadn't shown up.  I called the office and spoke with the dispatcher/receptionist.  She said that the plumbers had a problem with their earlier job and that she would call them and then call me back right away so I could get an idea of when they might be to my house.  Never heard back from her.  When I called back, my call went to the answering machine.
I plan on calling a new plumber as I desperately need the problem fixed.  I definitely understand that things happen on plumbing jobs and they often take longer than initially planned.  My main issue is with the absolute lack of follow through on the part of the office staff.  The plumbers were very nice, helpful, and cleaned up after themselves.  But when the office staff doesn't bother to call people back or schedule appointments or keep clients in the loop as to what is going on, then the quality of the plumbing is irrelevant.  Most of us do not have the freedom to take days off from work hoping that at some point a plumber might show up.

Robert with Hick's plumbing came out to fix a shower leak that had been leaking down to my 1st floor for months. It really seemed like a big job. We left him unattended and called a few hours later to check on the status. He had finished the job long ago and i was billed for only about an hour. Robert could have charged me for several hours worth of work, but didn't. Great job and trust worthy.. hard to find these days.

The David Hicks plumber just left after installing a toilet tank in my almost new home; the old one developed a crack and needed to be replaced.

I called a multitude of plumbers...today is Friday, and I started calling Monday.  Just could not get a call back, and the one plumber who did answer and call back wanted to charge me double what everyone else did (OneCall or Montrose Plumbing - do not use them!).  Hicks answered immediately, set up the appointment, told me what they charged, and showed up exactly when they were supposed to.  And my toilet is finally working .

The only reason they don't earn 5 stars is that I thought their base hourly rate was slightly high compared to the others I called.  But otherwise, I'll be calling them back when I need them.  It is a pleasure doing business with reputable folks who are in our Montrose neighborhood.

***Just a followup to this.  We have found that the plumber Hicks sent out did not stabilize the tank at all, so it is wobbling all over the place.  I admit I have only called them once to follow up (no return call), but needless to say, it is very disappointing after having had such good luck with them.

***Followup #2: after speaking with Mr. Hicks himself, the tank was stabilized that very day.

I work at a business that must provide a working bathroom for our customers! The toilet stopped working and David Hicks plumbing was here within 15 minutes of our call to them. The plumber, Mike, couldn't have been nicer or faster. He was in and out and now we are back in business! I was also delighted to hear that the charge would be less than what he originally quoted me. Thanks David Hicks, you guys rock!

I've used Hicks Plumbing since the 1970s.  They're on time, they're dependable,  they're polite, and most importantly, they know their business which in my case includes three historical houses (c. 1865, 1920 and 1938 respectively) the first of which was born without indoor plumbing . They are on my short  list of valuable people for running my business..  Robin @ Robin's Nest, Bed and Breakfast Inn.

took 3.5 hers to fix a small leak on outside faucet $468!!! I will never use again.

I do not recommend David Hicks Plumbing.  I am had a very poor experience with them.  It began with my being red-tagged and needing a plumber to pull a permit and bring a project up to code.  I called Hicks Plumbing a Thursday afternoon and was told I should hear from someone that afternoon.  I called back on Friday when no called on Thursday and again explained my situation and was told someone should be by that afternoon.  No one came or called.  I left several messages but no one return my called.  I called another plumbing company and got on their waiting list.  David Hicks final called on Monday and since I  hadn't heard from the other company I went them.  The plumber who came out quoted a high price for the simply repairs and charged my $175 to pull a permit. Unprompted, he told me the permit price was so high because of the shutting down of the red-light cameras in the city but when I asked if I would receive a receipt for the permit he came clean and said the $175 charge was what David Hicks charges.  I should have known then that I couldn't trust these guys and should have said forget it but I just wanted to get my project wrapped up.    I was quoted a very high price for simple repairs and had to pay half of the project up front.  We scheduled the repair for 10am because of my needing to cut off water to my complex (although the plumber wanted to start at 8am but explained that we could do that due to the condo rules).  Here I am at 12:12 and the plumber from David Hicks still hasn't shown up...I have called him twice and he was on another job and now is picking up materials for my job.  He knows that my window to have the repair completed is 10 to 1 due to the water shut off information that was shared with the other owners in the complex.  The lack of professionalism to schedule his jobs properly, gouging, and general lack of communication are significant reasons that I would NEVER recommend this company to anyone.   I would cancel the job but feel trapped since I gave them a deposit for the permit...just hate being taken advantage of and feeling powerless.  Worst experience with a service company EVER!!!

I called them for a non urgent service call.  I called on a Wednesday for a potential service call on Saturday. The lady that answered said she would call me back with details. I thought she meant within a few hours, but by Friday afternoon I had not heard anything. I called them back - same person picked up and she said that she had my info and made an excuse that their computer was down. And then she said, I can't send anyone and that was it?!   What kind of service was that?  No alternate time or date and she left me hanging unable to get someone else in time.  I was not too happy.  Maybe they provide a good service on site, but the scheduling was certainly not very reliable or helpful.

DO NOT USE DAVID HICKS. I purchased a house that was completed remodeled, including the plumbing. David Hicks (Mike et al) was responsible for replumbing the entire house. Within  a year of moving in, we began having leak issues with the middle bathroom and master bathroom caused by poor workmanship. Called Mike out and he crawfished and said it must be a leak from the sprinkler system.  This has resulted in mold issues and damage to the hard wood floors. After turning in to my homeowners insurance ($ 5,000 deductable) they tunneled under the house to repair the leaking drain in the tub. In addition, it was determined that the sewer line connction had disconnected because it was not properly installed. Thought that was the end, but no--it was not the only issue. Now, with more mold and water issues, and another leak test in the master shower, the contractor is back and has ripped out the tile floor, marble and limestone for the shower. Guess what, the drain fixture was never glued or sealed to the drain pipe. Also, the water lines for the middle bathroom sinks both have small leaks resulting in new mold issues and are being replaced.  It's a never ending plumbing nightmare all thanks to David Hicks Plumbing