G C.
12/07/2014 12:00:00 SA
They were available with one day notice. That was great. But by end of day I felt ripped off. They charged me $375 for parts. Which included 3 remodel recessed cans, a 4' fluorescent 2 bulb fixture (uncovered work light type) . I had provided the GFI's, and the junction boxes. I even provided the wire nuts and wire.
Cory said they had to use their own wire for some of the work and that it was very expensive. Even so $375 was way too high for materials!
Then when discussing his labor charges, Cory said The recessed lights costs much more than his estimate because he had to saw through wood. I wrote him a check for the full $825. When I told him I thought he was overcharging, he called me a bad customer.
Four days later when I returned to the house, the laundry room light wasn't working. Cory came out to check it. I was told there was old wiring and it apparently couldn't handle the fluorescent. Well gee, isn't that the kind of thing you hire a professional for? Does he not check the wiring before installing new fixtures?! He said That I'd have to buy an ordinary incandescent fixture. At which point he took out the old fixture and suggested I try to return it for a refund. This is the fixture he bought. The one he up charged me for. He had No box, no receipt. AND he offered NO refund himself. (Remember, I paid $375 for materials). He Simply put the fixture in the garage and walked away from the job. So I had to buy a new fixture and get someone else to install it. Unbelievable. After spending almost $1000. Very unprofessional. This company has no idea what customer service looks like.