Accurate Leak and Line - Arlington

I live in the Oak Forest Area in Houston, and I used Accurate Leak and Line to repair the sewer lines on my kitchen and washing machine. Accurate leak specializes in trenchless repair of sewer lines and water lines, which is how I heard of them (even though I went with the conventional method in the end). I wanted to avoid digging up my backyard and under my foundation to replace the sewer lines under my kitchen and washing machine. The cost of trenchless was slightly higher than doing the work the conventional way, but the guys at Accurate Leak and Line worked with me to avoid digging under my foundation which I was afraid would cause foundation issues due to settling.

They routed the drain lines from the kitchen and washing machine out through the exterior wall and then down into the ground all the way to the sewer connection. Stone pavers make up a decent portion of my backyard, and I have a little bit of grass. The guys at Accurate Leak minimized the size of the trench to avoid digging up a large portion of my backyard. The plumbing job was top notch, and they went above and beyond to ensure that the entire drainage system was leak free, and working properly.  

When it came to repairing the area in the brick where they routed the sewer lines, they did an excellent job and worked with me to make sure I was comfortable with their repair job. The repair of the landscaping was also done very well, and I have no complaints about the way my backyard looks after the work. The guys that did the repair of the landscaping were very polite and made it clear that if I didn't like something they would fix it.

Overall, Scott (the owner) and the guys at Accurate Leak did an excellent job repairing my sewer lines and were very professional and courteous during the work. They were patient with me when I had questions and went the extra mile to ensure I was happy with the work. They were competitively priced as I received three quotes for this work including theirs. I would recommend them to my friends or anyone who needs their sewer or water lines replaced in Houston.

This company performed like an ambassador and far exceeded my expectations. I had them pull out all cast iron from under my slab house and replace it with PVC.  They showed up on time and completed on time. Their excavation crew even put the garden hoses back exactly as they found them.  They were a least cost of 3 bids and they did the work without breaking up my slab. Christian appears to be the foreman ordering the crews but I've got nothing but good words to say about all of them.  I don't expect to need them again but I can certainly recommend them.

These guys are the best!  After calling 20 different companies I decided to try another company and had them out to run a leak detection test.  After they came out and found what they said was the leak and me paying them $250 I didn't even get a written report and the quote they gave me seemed high. I called these guys and they were out that day to look and give me a quote which was significantly lower than the other and a completely different approach to repai. They are super busy and told me it could be up to two weeks before they could get to us but they were GREAT and got me in that next week.  You do not realize how much you love hot running water until you don't have it.  Thanks Christian, I will text you when your home made pasta is ready.

I have read a lot of good reviews and they may be accurate... if the company can be bothered with giving you the time. I talked to Scott on the phone and explained what I needed. I needed to find out where under slab sewage leaks are. My bathroom is torn up and if I can get to it from there or if I need them to fix it. He informed me that it would be $500 for the hydrostatic test to determine where the leaks are. That's fine, I need to know so it can be fixed. BUT, he told me that if it was something that I was thinking of repairing myself then it wasn't worth their time to even do that. I tried to explain to him my sewage line configuration and he was more interested in telling me why trenchless wouldn't work on my house without even knowing about how things are configured.

He didn't care about anything other than saying no matter what we find we will recommend replacing all the cast iron. First thing he goes to is the most expensive fix. Sure, if I replace every piece of plumbing in my house it won't leak... shocking news there. This company seems to be more interested in big expensive jobs than something that isn't as expensive... They couldn't be bothered with me and I can't recommend them for others.

We cringed when we thought we would need foundation work, so we took the extra step to have an engineer inspect the house. He suggested that the sticking doors and cracks we were seeing were likely caused by a failure in the 50 year old cast iron sewer pipes and recommended a leak test. After taking three bids we selected Accurate Leak and Line. Scott performed the initial test and quickly pointed out that the leak below the slab was serious and additional tests were not worth the money.  We already had a quote on a complete repair, but Accurate's quote was significantly better so we contracted the work to them.

Because of the wet and cold weather we expected quite a mess when the work started, but Brian, the supervising plumber on the job, promised us that there would be nothing but flat grass when they finished. During the work all their employees were polite, very professional and always on time. Our questions were answered quickly and they consulted with us throughout the project. Their work included tunneling under much of the house, rerouting some lines and fitting an epoxy liner on one drain, a repair that prevented the need to cut portions of the exterior and interior wall. They even went beyond the scope of their quote to fix some extra line outside the house.

Now, a few weeks after the work, our interior doors don't stick any longer, our plumbing is working well and our yard looks as it did before they started. We are very pleased with the work that Accurate leak and Line did to our home. We highly recommend Accurate Leak and Line and plan to use them to replace our aging galvanized pipe with Pex in the near future.

Mike M

They were so fast and professional, foundation leak ruined our floors. They re routed the pipes and completed the job in a day. No mess, very courteous and knowledgeable

Very responsive, professional, and all around great service.

*** Specializes in slab leak plumbing testing and repair also underground leak and line location, Video camera inspection****

For your sake, I hope you never need to call these guys because plumbing work just sucks and it's expensive.  However, if you are looking for professional, trustworthy, and friendly plumbers who will do the job right and cost MUCH less than your big corporation plumbing company, then you better call Scott.

Scott walked me through every step of the way, showed me exactly where my line was broken and how he could best fix it at the least expense to me!    

He worked with the foundation company so that he could assure that the line was intact after the foundation was repaired and even helped me clean up a little mess.

They were always on time, always clean and professional, and best of all, he calls you back or emails you back fast!  

I hope I never need to call him again but if I ever need these kind of repairs, he will be my go to man forever!!!    I could not recommend them more.    Believe me, I shopped around and got estimates, he saved me a lot of $$$$$ from start to finish!   Thanks Scott