Royal Flush Plumbing

I can't thank them enough! My pipes busted and they came out and worked through the night to restore my water!! Thank you!! I will use you again for sure!

After calling Royal Flush, Doug, a Master Plumber arrived expeditiously. He was very professional and courteous. He examined our problem, determining we needed a part for the sump pump in our septic  system. He ordered it immediately and had it back up and running in no time and at a fair price.  We will definitely recommend and use him again!

Very poor service, not showing up on time, inconsistent work with a lot of work gaps (some gaps were due to other contractors) , not completing the job as defined, foe example hot water in kitchen sink in blue cold water pipe, never corrected, window install not completed, and overcharging for pump I didn't approve of (I asked for a quote and they just went ahead and replaced it).  Owner is arrogant and a hot head if he doesn't get his way.  His workers are good but don't recommend due to all of the problems.

We didn't actually have Doug come out, but he gave us a lot of information to help us with finding a legitimate company to come out and inspect a septic system. He provided the knowledge that we needed in order to get us what we needed for our circumstance. After talking to him, we felt confident in his referrals because he took the time to explain the basics of a septic system and what to look for going forward. This is what good customer service looks like. Someone who's willing to take the time to provide the education to people. Thank you for modeling kindness and helpfulness!

Our downstairs toilet flooded Sunday evening.  Royal Flush had been out once before and we were happy with their quick response so I knew I to call them this time.  I called Monday morning and they were out Monday by noon.  They diagnosed the problem quickly, made the necessary repairs and we are back in business.  They are honest, responsive and their prices are more than fair.  I highly recommend Royal Flush for any plumbing concerns.

In today's world we rarely have that experience that makes us say that we would do it again and recommend the business to our family and friends. A couple of days ago I had that experience with Doug at Royal Flush Plumbing in Spring HIll TN. We did have to wait a couple of days and our problem wasn't an extremely immediate one but when he came out the man and  his business performed at such a high standard it warrants mentioning. Doug knows his stuff and in his mind is the clients need to have a project completed fast and while trying to save them money in the process. In today's world a plumber, electrician, or mechanic etc is in a position to take advantage of the clients vulnerability and many do but not Doug, he is trying to find a way to get your project completed while considering your budget. Honesty, respectfulness, effective communication skills, and awesome pricing make Royal Flush the person you have to call when you need a plumbing project estimated and worked. Best experience ever.

I had a water leak from my water pipe in the yard that connects to the meter.
I had no idea until I got my electric/water bill which was astronomical compared to what I normally paid.
I was out of town taking care of my mom for a couple weeks, returned then immediately had to return to go to her funeral.
I was blindsided by the bill I received, it was the snowball affect in action.....overwhelmed is what I was!!

I called Royal Flush plumbing, very professional, polite, engaging and was going to send someone out quickly to give me an estimate cost of repair.

Joseph arrived right about an hour later, earlier than I expected. I asked for an estimate, he was very kind and professional. He said of course depended on how much digging it would take to find the leak.
He found the leak in less than 10minutes! I was very pleased but shocked he found it so fast! Joseph is very knowledgeable in his craft and cares about the quality of work he does.
Everything that was needed to repair the leak, he had in his truck.
My water leak was completely fixed in less than one hour!

I'm extremely thankful and appreciative in the way this family owned company took care of me!
In the manner that Royal Flush Plumbing went out of there way to repair my water pipe and the customer care showed to me. Honestly, I would NOT go to any other plumbing company.

Thank you so very much for the care and compassion you all showed to me.....when in all honesty, you didn't have to!

Doug is the best!  This master plumber is not only skilled but he cares!  He has come to my rescue a few times now and each time I was more than happy.

Called at 8 am and was told they would be at my house between 12-2 the same day since they were only five minutes from me. Was told to send him my info (address) and phone number and they would call 20 minutes before coming. Hung up immediately sent text. At 2 still no word so I shot another text asking if they were still coming. No response. At about 2:40-2:45 I called...no answer so I left a message asking him to call me back...it's now 8:33 pm and no response. Really disappointed that not only did I cut my day short to make sure I was here for them when they didn't show but I also didn't call anyone else trying to give them the benefit of the doubt...guess I will be calling a different business tomorrow. If he wasn't going to make it he could have called or texted me back. I would've understood as things happen but to not respond just makes me feel like my job as my important because it wasn't a bigger issue.

Brock & Joseph were quick, professional, and they even beat their own quote. I wouldn't hesitate to recommend them to anyone. A+

i needed to have my garbage disposal replaced today, called and talked with Doug.  He and his team got someone to my house and they replaced my disposal.  Polite service men came into my house to do the repair / replacement.  They were very professional and clean up great after themselves.  They are on my call list for anything plumbing or sewer related now.  great job guys.

We had a broken pipe in our front yard. Joseph and Brock came out within a couple of hours and had it fixed up and running. Very professional and knowledgeable. We will definitely use them again. Would highly recommend to anyone! A+

I got a letter from the city informing me my meter showed we used 45,000 gallons last month.  I like long showers, but that's a bit much!  Called Royal Flush, and even though it was after 6pm, Doug answered the phone right away.  He explained very clearly the possible causes, and offered to have his son come the next day to check it out and hopefully fix. Joseph and Anthony arrived promptly the next day as promised, and got straight to work.  They found the leak quickly (broken line right outside the meter box), fixed it quickly, and checked not only that their repair was good, but also checked all my fixtures to assure we didn't have any other leaks.  Anthony even took the time to fill the hole in and piece the sod back together over the hole! SUPER nice and knowledgeable guys - all of them.  HIGH QUALITY work, and a fair price.  Will definitely use Royal Flush exclusively for any future plumbing projects.