CreShaunda L.
04/11/2020 12:00:00 SA
This company is nothing but a scam. They came out and allegedly fixed the issue I was having with my tub, but the day they left, my washer started backing up into my tub and my kitchen sink, which was NOT happening before they came out.
The technician Sean Moore, tried to tell me that this issue was a separate issue that had NOTHING to do with the work he had just completed. But he did offer to fix it for an additional $210. (I had already paid them $670 for the first issue).
My husband called Sean to inquire about the water backing up, and what it would take to fix it. Sean became frustrated when my husband questioned him about it, and he informed us he would not come back out and they did not want our business again.
I promptly reported them to Sears, the BBB, and here. Do NOT use this company, they are scammers