Best Spring Repair in Phoenix AZ

We agreed upon a date and time for our lawn care. Were told that they would be at our home between 8-9am. 9am comes and goes, no landscapers, no phone call. Just a no call no show. I give the benefit of the doubt, our job may not have been the first of the day and these things tend to overrun sometimes. Called them at 11:48am after the very first ring Sergio answers, apologizes, they are at another job and can be at my place between 3-4pm that day. Ok, no problem. 3-4pm rolls on by and still no Sergio still no phone call. Still wanting to be understanding I give some time and call back at 5:25pm. Once again the very first ring Sergio answers and says they are still stuck on a job. When asked why he did not bother to call and text he said he was busy. Well not too busy since he answered the phone after the first ring both times. I would rather some honesty, tell me that my time is not your priority. You did not bother to text/call me because you simply did not care. If he had just been up front and said he was tied up all day and mismanaged his time can we please reschedule I would have been fine with that. Instead here we are on Yelp.