Best Fire Damage Restoration in Phoenix AZ

Professional, prompt, & experienced! I highly recommend this company  :) By far the best experience I have had with a handy man! Sadly I've been burned in the past with others no-showing, being over priced, or inexperienced. Thank you for the work you have done for us, we really appreciate it!

I am very impressed with the professionalism and quality of the work completed my GPS. I had water damage from the monsoons and Rudy came out, gave a reasonable quote and was able to start work the very next week. The crew that completed the work were polite, on time, and very efficient and did an amazing job. Also definite shout out to Kimberly! She was on top of the project from the moment I called the office!

Trying to get a contractor out to do the less exciting work is difficult right now.  Multiple contractors told me remodels only and 1 even told me nothing under 20k!  Previously I had contracted with Lowes for my door and they backed out because it was too hard (I kid you not!).   I was straight with Vlad about my less than exciting needs and he was more than willing to do the work. His estimate was the same as Lowes and fairly priced.

Vlad told me his team would be there at a specific date/time.  They showed up EXACTLY as promised to the minute.  They worked efficiently without need of support from me and came prepared to do the job.  I got 1 call about something they saw while working the property; this was my issue, not theirs and I appreciated the fact they told me what they saw.   They didn't mind the fact I would sneak out to look at their work (I like to watch professionals do their job; its fascinating!).  They cleaned up nicely, walked me through what they did, and I paid with a check no hesitation.

So my photos are of the unpainted result; this was as I directed Vlad and his team.  One photos is of a piece of drywall that was sagging that he replaced.
But what I would want you to notice is that the texture in consistent and lines up with the original texturate on the gypsum.  This is what a professional should do; but not all professionals actually do this!  The second photo is of an access door to my air handler that he replaced.  Not exiting; but it had to be done!

Jesus was great! Work was done on time and for the agreed amount. Couldn't ask for better. He even stuck it out through a bit of nonsense with the neighbor about the block wall/fence location. Would highly recommend!

i made an apointment two days before the apointment,i waited for you did not arrive period !!!  you never called me period !!! i called you every 15 minutes till 2pm you never once answered your cell period !!  i called you again the next day 5 times you again never answered your cell period !!   absoutely you are dishonest and not to be trusted period !!  and absoutely no   i would never allow you to bid a job in our home periuod !,   nor do i trust  i simply now know after your lies you are dishonest and the lies are pathectic  do not bother me ever again.as i stated i am thrilled you did not show up,im certain you would of created problems for me,move on .

So, I am in the middle of a remodel with Schott.  I have to give them extreme credit.  I am redoing my kitchen and building out my fireplace, as well as replacing all the counters in my bathroom.  To begin, they were very much on time and reliable during the quote process.  Their quotes were detailed and extremely easy to understand.  There were no hidden costs or details.  They ran through the project with me a few times, making sure that it was what I wanted and even made a few suggestions.

His right hand guys are Shane and Jim.  Both of them are amazing.  Shane will come out and bid the job and Jim runs the job.  Shane initially came out with Chris and we went through the job.  Then, he came out again to check things out.  THEN, he brought Jim and met with my interior designer and went through the job AGAIN to make sure that everything was correct.

Jim runs the job and he literally texts and calls all the time and gives updates.  He stays on schedule and really tries to accommodate the living situation for the person in the home.  For example, I needed my stove for Thanksgiving but we were installing the granite.  He made sure that I had a working stove so I could at least cook after the counters were installed.  It was just a kind thing to do, that he really didn't have to do, but he made it work just to make me happy.  I mean, that says a lot.   I seriously can't say enough about these guys.

The reliability and honesty factors are two of the most important things to me.  These guys won't walk off the job.  They have a portal where you can track progress and Jim is CONSTANTLY in contact with you, explaining what is going on and where the project is.  Sometimes, he will literally call me first thing in the morning to make sure I know what is going on for the day. He has even sped up some of the timeline, which was remarkable.  And through it all, he makes sure that his guys clean up as best they can, each day.

A remodel is a daunting experience, so it's really important to have people you trust running it.  That's actually really worth something.  These guys are not the cheapest, but definitely not the most expensive, either.

There have been some minor bumps with the remodel, but I was fully expecting that.  And, fyi, anyone should expect bumps and bruises during a remodel.  What is most important is that, whenever an issue popped up or a problem occurred, they immediately call and advised me.  They didn't try to minimize the issue or cast blame on anyone.  They just said, don't worry, we will fix it.  And they did.  You can't really ask for more than that, either.  Mistakes will happen - - but the question is how are those mistakes handled.    I will update this review when the remodel is done.  But, thus far, I would recommend them to anyone...

Professional and great work.  Shows up he says and does follow up touch ups.  Highly recommend for all your interior and exterior needs!

Thierry and his team have helped us with everything from changing lightbulbs (in vaulted ceilings and lights with uncommon bulbs), to installing a pool heater, custom building a pool fence, and fixing our outdoor electrical issues. Whenever there is a need for any handyman and building services, Prestige Building is my family's go to. They are professional, the prices are fair, and the work is done beautifully!

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don't always believe them when they say we are sending out one of our best people yet a company truck will pull up for a different business. Can be very... snake in the grass with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it's high on my consideration list considering my most recent experience.