Best Ceramic Tile Countertop Installation in Phoenix AZ

Maybe they do good work, maybe they don't.  I'll never know.  Before my appointment, they called and let me know that I would need my house tested for asbestos and lead before any work could be done and if it hadn't been tested, I would need to have it tested for $400.  No problem, that's reasonable.  

We've had the house inspected for these items, so I let her know I'd be digging out these reports.  What she didn't tell me was that the initial appointment to come out and view the project (no work being done yet) would be cancelled until I supplied those reports.  So I took off work and drove 2 hours only to discover that they had cancelled the appointment.  

If you cancel an appointment, just let people know.  Don't make them call you to find out where you are.  Your customer's (or potential customer's) time is just as important as yours.  Be clear about the expectations ahead of time so you don't waste everyone's time.  And if there is a misunderstanding, attempt some courtesy, because the impression I'm left with is that you just don't need my business.