Best Ceramic Tile Countertop Installation in Phoenix AZ

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

We came across XLT Construction through the Home Advisor website. They have excellent reviews, other websites do, as well as the few on Yelp. Based on other reviews, we decided to go with them. While I'm certain they have hundreds of satisfied customers, unfortunately we are not one of them.

We hired XLT Construction Inc. to remodel our children's upstairs small bathroom and the initial estimate was competitive. Leonel was helpful in picking out plumbing parts (non-diverter tub spout, wall diverter, on/off valve & trim) needed two weeks in advance of the project. He stated that all the plumbing parts will be ordered and be ready prior to the start date. On the first day of the remodel, the workers did not have the parts with them, and we had to explain to them the three exact parts needed. Since Leonel didn't order the parts ahead of time, we couldn't get the designer tub spout we wanted in time.

They installed the decorative tile and grout the same day and ended up making the tiles uneven. We had to make them do it a second time. The second time, they did it right. See photos.

The workers' carelessness while working on plumbing caused smelly water to leak thru to kitchen ceiling downstairs and affected the base of new vanity wood panel that they just installed! The workers initially offered to paint over the ceiling, but I insisted they cut and replace the ceiling's dry wall as it left obvious stains. See photos.

Some welding had to be done outside the house and we now have permanent stains in the driveway. The worker asked for detergent and made an attempt to clean it, but the spots are still there. See photo.

After install of the new sink and cabinets, they did the plumbing. They tested them and said everything was fine. After they were gone, we did our own tests on both sinks, and both had leaks. At this point, we had enough of his workers and told Leonel we'll get someone else to fix the leaks. The workers contacted us and said they'd come back and work on it a second time. When they worked the right side sink, they changed one pipe part. Since they didn't have it in black, they installed a white component!? The left sink leak wasn't properly fixed the second time too, so in the end, the other guy decided to use pipe cement and made the pipe joints permanent?! Any adjustments to the pipes in the future requires cutting of pipe instead of simple removal, all done without informing me. I would have said NO to the pipe cement. We informed Leonel we'd get back to him after using the new bathroom for a couple of weeks. As of now, we still have a slow leak under the right sink. At this point, we are debating whether to let them come back and try again, or hire someone else since they already have tried twice to fix the right sink. See photos.

There were some discrepancies between the estimates and actual work needed; area needed to be tiled was more than stated in estimate; pricing of the decorative tiles would have been cheaper had I bought it myself. Before signing the contract Leonel said he would produce receipts at the end of the job. When I asked to see receipts, Leonel refused and told me there is no lowering of tile pricing. He stormed out of my house, slammed the door and drove away quickly; that was very unprofessional and rude in my opinion.

We then realized that when I had signed off on the first estimate on Leonel's iPad, the 2nd and 3rd adjusted estimate had my initial digital signature on all of them. Apparently, my digital signature was captured on Leonel's iPad and he was able to duplicate it on other paperwork that I didn't sign for.

On many websites its obvious XLT Construction has many positive reviews, however, our experience was a very frustrating and disappointing one.

White Builder - Ellen and her team are fantastic! The team that they have are professional, talented, and really care about your project. Our kitchen remodel was a challenge, but they met it head on and worked their magic- it's beautiful. They take pride in the work they do and it shows. Highly recommend them and we'll be using them again in the future - amazing!

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Ellen and her team on remodeling our bathrooms and kitchen. Ellen is incredibly responsive and knowledgeable. Will post finished photos soon!

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

We have bought granite counters for a few properties now and are never disappointed! The quality of the work is great and the customer service is wonderful! You can see design ideas in their beautiful show room and pick out the counters that work best for your project. They take their time with their customers, are very courteous and always deliver beautiful work. They were able to do slabs in lengths other companies said were impossible. The prices are great and very competitive to the market but the quality and service make them an over the top company. Will always be a Tintas customer!!

Three bathroom countertops and a complete walk-in shower remodel.  The contractors were great.  The workers were very easy to work with-clean-and the finished product was exceptional.  Had bids of 6k over what I paid and I know there is no way it could have been any better.  Give Leonel a try and you won't regret it.  I found this company on this site and used him because of the reviews.  Passing it on!

I don't know about the negative reviews.  Turc the general manager was friendly and all work was done as scheduled to a professional standard.  Clarence the carpenter and project manager communicated and kept the schedule.  The work was completed on time and was  to a professional standard.  We are happy with Able and Ready.  Thank you.

Redo of the master bath: Leonel, the owner, came and explained all the options clearly. His price was $4,000 less than any other so I was suspicious. I shouldn't have been.XLT gave me exactly what I wanted. He was always available for a call at anytime before and during the work.Everyhting he said would be done was done as promised. His crew was just super nice and listened to me when I wanted small changes. They also did a few extra things. They were very neat and fast! I would always use XLT for any inside work that I had!! I'm very happy that I used them.

Kay Ford * Clearview - Bob Stump

When we were looking for 2 slabs of granite this summer for our outdoor  patio island redesign, we went to The Yard...and did find lovely slabs at reasonable prices.   However, the names of the fabricators we got were not helpful.   Guess they are so busy we couldn't even get them to come all the way to Surprise for a look see at our project.    So thankfully after going to a couple of others Granite stores who just show us small samples....we went to Tintas Granite... where they also have a large  selection as you stroll through their property and pick out the slabs you like.   The sales rep, Fernando, we worked with was very patient, no pressure, okay to comeback when it was cooler, etc.   he also would point out how slabs with designs should be able to match up from end to end.  Our redesign only needed 1.5 slabs, which is okay to buy from them, the guy who came out to create the "pattern" was fabulous.   The owner took us on a tour of their fabrication area to show us the quality machinery they use and how they take a pattern and turn it into our island!    We cannot say enough good things about Tintas... and they are local... and we love supporting our local businesses when they are this good!

Absolutely amazing! So far we've looked at the materials and I've gotten the quote and the contractor/owner is absolutely fabulous!