Best Installs Customer Purchased Materials in Phoenix AZ

Mike got right back to me. Started and finished the project . Professional.
I will use again for sure!!

I hired modern innovation to do a remodel in my kitchen, new flooring in the main living area's paint, move washer and dryer to another room and turn previous laundry area into a pantry, and some other things.  My first meeting Irving I felt like he would be a good fit as he seem to have good ideas and understood what I wanted and I felt I was clear.   Keep in mind my father and brother were contractors, my husband has done construction. So I'm not an idiot, but I am not by any means a contractor or even a laborer for that matter so I really relied on his expertise.   I found him to be confusing at time's, forgetful in regard to conversations we had. His way of speaking to me put me on the offensive and made me question who I hired.  And why my pantry, my front, main living room, and other minor things are not done. Once the final cabinet, was in I was done.  He's been paid for what he did. I have attached some pictures and I really hope I can comment on them but if I can't, here's a brief commentary of what I see.  On my door what is that? It doesn't match up with either side of the other floor boards and when he was installing the last cabinet he didn't notice that the the peeling paint on the ceiling. Again I know nothing about how to do carpentry but black nails on white baseboard I could swear you can get white nails if you don't plan on painting the baseboards. Putting up that ugly thing under my door I guess you didn't notice the piece of wall under the glass that was not painted nor the broken glass that wasn't broken before.  If  I could remove the one star, I gave him I would.  Now I am on the hunt for someone new that can remodel my bathroom.

Ellen and her team are amazing! We had started our master bathroom renovation with a different contractor who we quickly found out was totally incompetent!  They demolished our entire bathroom and we were stuck with no bathroom. We called Ellen at white builder and she swooped in to save the day. She communicates well, has wonderful design ideas and her staff is 100% respectful of your house and tries to keep the construction as clean as possible. I have already recommended Ellen to other friends and they have used her too. I would absolutely use Ellen again for any construction needs.

These folks were awesome! Very professional, on time. Our kitchen cabinets turned out exactly as they told us. Would'nt hesitate to recommend them or use them again. We are delighted with our new kitchen!

I just completed a three-car garage renovation with T.W. Garage Pros.   Tyler and Wyatt, two brothers, are very experienced craftsman who recently started their own business.  Their customer service was outstanding and they were very responsive.  In addition, they werevery cost competitive.  I liked that I didn't have to wait months to get the remodel started and completed.  They completed the polyaspartic epoxy floor in two days.  It should have been completed in one day, except that the Scottdale black beetle invasion created a one-day delay in applying the final clear coat (YUK).  They started the cabinets on Monday, after the floor cured over the weekend, and finished on Tuesday.  My goal was to touch everything I packed into a rental box truck only twice, once in and once to put away in the cabinets.  Tyler and Wyatt made this possible!  
The saddle tan floor looks perfect. They took the time to properly prep it and the way they applied the coating was truly an art form.  I chose to do a full wall, and one corner, of floor to ceiling (10 ft tall) light oak cabinets, which matched the floor nicely.  The cabinets were pre-cut, brough on site and installed with no issue.  They look beautiful and clean!   Overall, these guys did a great job on my garage remodel!  I'd definitely recommend them.  

My only recommendation for TW Garage is to provide another service, i.e. pack, store and unpack the garage treasures (junk) while the garage remodels are going on  

Thanks for a great job and excellent customer service!

One Stop Woodworks have been an Outstanding to work with.  They have worked on 3 separate projects now, installing new wood stairs, new wood banisters and faux wood beams in my house.  They are are very professional, reliable and their quality of work is OUTSTANDING.  I have been working with them over the last year and a half, and will continue to do business with them in the future.  One of the great things I love about them, is that they show you work to go along with our vision, along with different options.

Matt did a wonderful job installing my all kitchen cabinets and all the hardware and crown molding. He showed up on time and was very skilled at the job. Attention to detail was great.

Lugo was here at my new home for phase one of the work needing to be accomplished here.  I am not exaggerating, or embellishing, when I say that Rick, the owner of this business, is by far the best handyman I have ever had the pleasure of utilizing for household fixes.  He is professional, cordial and committed to excellence in his work ethic.  I plan to use him again and again, and would recommend him for any and all work you may have on your list.  For specific perspective, I am a senior, single woman who used to get this sort of help from my son, but we now live in different cities.  I had a hard time finding handymen who were willing to hang heavy mirrors and art, hook up the stereo system etc., since many of those contacted were looking for mostly contractor type work.  This man, I'm surmising, can do it all and we will be moving on to contractor work in phase two.

Tiana and Glen did amazing work on my kitchen remodel. They delivered on everything I requested for with quality workmanship. Their communication was top notch throughout the entire project and it really gave me a sense that they truly cared.

They put a lot of effort in getting into all the details of the project and we're thorough with all aspects. Because of of this, we did not encounter any major unexpected issues on the project.

They completed my full kitchen remodel along with replacing the flooring throughout most of the house in a month's time frame. They provide a neat schedule of all the different work to be done and dates of when that work is scheduled for. We followed this schedule almost exactly and they were even able to work in a change to the project without pushing the timeline further out.

I have been completely satisfied with their work and would without a doubt recommend them for home remodel projects. They are respectful, professional and charge very reasonable rates. I am looking forward to using their services again for a future bathroom remodel.

I wish I could give a -5 star review. This has been the worst experience as a consumer dealing with a business. We purchased cabinets from Sanels and the sales experience was very pleasant. Their sales manager Jon came to our house to take measurements and another salesperson, Kevin, created the design and placed the order for the cabinets. We spent $9331 on brand-new kitchen cabinets and were thrilled with our purchase. Jon promised we would have cabinets before Thanksgiving of 2022. We had never purchased cabinets before, so the process was very new to us. When we received the documents to sign, we trusted they knew what they were doing (BIG MISTAKE) and signed off on what they sent. The sketch looked good and we figured the itemized list was consistent with the sketch.

I had to initiate contact about estimated delivery after the 8 weeks they had projected. After a few weeks, they contacted me with a delivery date of November 15th. We were so happy! So we contacted our installer and made arrangements for the following Saturday to have the installation done. We had to remove our existing cabinets in preparation for the installation. When the installer reviewed the documents we had received from Sanels, he pointed out that the sketch with measurements and the itemized list of cabinets ordered did not match. I immediately contacted Jon and Kevin to share what the installer said and their response was that they had sent me the incorrect sketch. They produced a new sketch where one of the measurements was off by about 2. Once again, I contacted them about this and they began to backpedal and tried to blame us for these measurements ??? what?!?!

So, on the morning of November 18th when we were supposed to receive the delivery, we got a phone call instead saying that they were not going to deliver the cabinets because there was a question about the sizes. I called Kevin and asked what was going on and he said the cabinets were damaged. At this point, I'm getting very frustrated: which one is it? Size discrepancy or damage?? someone is lying. I called Jon and asked him to find out what was going on. I had an installer coming on Saturday and I had no cabinets. I was agitated and Jon's response to me was stop yelling at me, I'm not putting up with that. I was not yelling but yes, I was upset, and rightfully so as these people were lying to me.

Then at the beginning of December, they made a partial delivery of the cabinets ( 7 cabinets missing!) the delivery driver told us they were going to bring the remaining cabinets that afternoon (another lie). The remaining 7 cabinets were delivered on December 27th.  Also, all the cabinets were missing handles (which were part of the order) and to this date, Sanels has failed to give us handles for our cabinets.  Between November 18th to the end of December communication with Sanels was NON-EXISTENT. I called almost daily and NO ONE would return my calls.

After many, many calls, they assigned a Customer Service lady to communicate with us via email and she was the only person that showed any interest in truly trying to help and got things done. Finally, on New Year's Eve, the installer came again to install the cabinets. As we predicted from the measurements and sketch, 3 cabinets did not fit because they were 2 inches too big. I contacted Bri, with Customer Service, and for the span of one week, she led me on saying they were working on it. The last email I received from her on January 5th said:

I was able to meet with ownership just now and discuss the current situation with him. He told me to have our Senior Manager take this over to ensure it is handled correctly. Her name is Amber. I will be sure to forward this email as well as all notes and documentation I have to her and we will sit down so I can fill her in on it all.

I am sure she will reach out to you soon and be able to help resolve these issues effectively and efficiently.

Since then, Sanels Cabinets has gone completely silent on my husband and me, and have not been able to get a response from anyone, including Bri. We have an unfinished kitchen, unable to install countertops, and have been doing our dishes in our bathroom sink since November 18, 2022. I am currently seeking legal action against this horrible company. They should not be in business.

HACK!!!!!! The most unprofessional unreliable and untrustworthy person I have ever met !!! AVOID AT ALL COSTS