Best Tile Floor Restoration in Phoenix AZ

I will give this company an "ok" and be very honest about what happened.  After 5 hours and a budget, my house was cleaned about 60%. My upstairs was cleaned great 100%( minus one bedroom they did not have to clean). 90% of my downstairs and most important part of the house was left dirty. Rose, the owner, gave me 10% off agreed budget price. Rose and I spoke, emailed and texted about a 5 hour clean. I gave her a list of priorities to complete- blinds, baseboards, floors, baths (3.5) and dusting( in that order). After 4 hours, my downstairs had not been touched. Rose called me at the 4th hour and said the "girls" would not be able to complete all the areas on my list in the final hour- she didn't want to sacrafice "quality". In the end, the only areas that were cleaned downstairs were my master bath and floors- that's it. My disappointment was obvious and Rose mentioned my "work schedule" as part of the communication breakdown, even though we spoke, emailed and texted. She also mentioned my house was "big" and "dusty"- all correct, that's why I ordered a deep clean and told her my square footage during our very first conversation. One element that I want to mention that was awkward was when Rose arrived, she and her cleaning gal were having their conversations in Spanish. I do not speak Spanish. It was awkward to say the least, The cleaning gal offered to clean my blinds for free downstairs and tried to make amends by adding extra time.  I declined. I wont use this company again but I could see if you didn't have a budget or time limit, I think the outcome would be positive.