Best Tile Floor Restoration in Phoenix AZ
i hired irving for some built in shelves and a bench in my front living room. he came to my house to quote the project & all was fine (besides the scoff he gave me after he asked what material i wanted him to use, which i replied idk, wood? and he scoffed and said well there are different types-- i'm not in this line of work so how would i know?)
we moved forward w a start date & he drew up some sketches for me. he drew up 2 options, we both agreed one looked better than the other so we moved forward.
start date got pushed back 2 days bc of truck trouble. understandable. contract said start time was 8-9am, he text me to change it to 9-10 & i told him that's fine. they didn't show up until 1045. he had been to my house to do the quote, so he knew how far of a drive it would be.
cant remember if it was the second or third day, but i noticed it wasn't looking like the sketch we agreed on (a 6th shelf or the bottom being filled in & wainscoting across the bottom- we agreed on wainscoting option). so i nicely asked him about it and he said you wanted a shelf i told him no, we agreed on the wainscoting. and i showed him proof of our conversations & he said ok, & went & got more material to finish.
job took 3 days which was fine. everything looked good from what i could tell.
i had my painters come 3 days later to paint. my painter had to sand an area down on the bench bc the bench was hitting the side of the shelf when opened.
you'll see in the photos that from afar it looks amazing, but up close, the finishing touches were anything but that. u can still see the screws, the edges of the entire structure are uneven. and it seems that plywood was used for the underneath parts of the shelves & are now bowing. i sent irving a video 2 weeks later asking if i should be concerned about that and he said The Wood is probably bowed or got bowed after paint. your fine. It's natural wood gets bowed as it gets exposed to chemicals like paint or even the weather
not sure why one would use a material he knows could do this once painted?
like i said, the shelves look great from a distance. but up close, there are so many flaws & it makes me sick to think how much money i spent for a finished job like this.
we moved forward w a start date & he drew up some sketches for me. he drew up 2 options, we both agreed one looked better than the other so we moved forward.
start date got pushed back 2 days bc of truck trouble. understandable. contract said start time was 8-9am, he text me to change it to 9-10 & i told him that's fine. they didn't show up until 1045. he had been to my house to do the quote, so he knew how far of a drive it would be.
cant remember if it was the second or third day, but i noticed it wasn't looking like the sketch we agreed on (a 6th shelf or the bottom being filled in & wainscoting across the bottom- we agreed on wainscoting option). so i nicely asked him about it and he said you wanted a shelf i told him no, we agreed on the wainscoting. and i showed him proof of our conversations & he said ok, & went & got more material to finish.
job took 3 days which was fine. everything looked good from what i could tell.
i had my painters come 3 days later to paint. my painter had to sand an area down on the bench bc the bench was hitting the side of the shelf when opened.
you'll see in the photos that from afar it looks amazing, but up close, the finishing touches were anything but that. u can still see the screws, the edges of the entire structure are uneven. and it seems that plywood was used for the underneath parts of the shelves & are now bowing. i sent irving a video 2 weeks later asking if i should be concerned about that and he said The Wood is probably bowed or got bowed after paint. your fine. It's natural wood gets bowed as it gets exposed to chemicals like paint or even the weather
not sure why one would use a material he knows could do this once painted?
like i said, the shelves look great from a distance. but up close, there are so many flaws & it makes me sick to think how much money i spent for a finished job like this.
Phoenix, AZ
White Builder - Ellen and her team are fantastic! The team that they have are professional, talented, and really care about your project. Our kitchen remodel was a challenge, but they met it head on and worked their magic- it's beautiful. They take pride in the work they do and it shows. Highly recommend them and we'll be using them again in the future - amazing!
Phoenix, AZ
Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!! Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!! Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!
1614 W Bell Rd Phoenix, AZ 85023
HACK!!!!!! The most unprofessional unreliable and untrustworthy person I have ever met !!! AVOID AT ALL COSTS
Lake Havasu City, AZ 86404