Best in Phoenix AZ

I really expected better results after reading all of the wonderful Yelp reviews online. We have been looking for a good cleaning company for a long time, went through the ups and downs of having people come to our house and doing a terrible job. I wanted Brennan&Co to be that difference. A team of 2 showed up at my house to start, Trevor? and Kim. I introduced myself and he was the only one who responded and was nice. (The people who are coming to clean your house should be friendly, I mean there's that chance that they will always be the ones you see at each cleaning, you want to feel comfortable). About 45 mins later, Anabelle showed up. I was sitting outside at the time to let them do their thing and she came out to ask a question. I had originally communicated to Kris that I wanted the hardwood floors steam mopped because it was our preference. Anabelle started off to me with, "so, you want the floors steamed? ALL of them?? That's going to be really time-consuming." I felt like she was almost pressuring me to change my mind about it and I didn't want to be rude so I told her to go ahead with the regular mopping. (Keep in mind our rate for the cleaning included the steam mopping. They never asked us to write a new check so we paid what we were told to WITHOUT the steaming - it adds an extra 25$). The cleaning overall took around 4 to 5 hours, so when they were finished I was really excited to look everything over and see the difference. It looked like we had spent a Sunday cleaning the house ourselves. A lot of surfaces not dusted, spots on the hardwood floor from where food might have fallen, the fireplace is still covered in dust and untouched. The window sills were still dusty and the nickel finish in the showers still had water spots. Anabelle mentioned the checklist on her way out of the door, so we didn't get to go over it together in order to see if everything they had checked off was actually done. Every other person who has left a review has said how their team paid very close attention to detail, so I was really expecting our house to be sparkling. We are set up on a once a month cleaning and I might have them come out one more time to see if it's a different team of people who are willing to do their job without complaining the whole time. It just wasn't a very comfortable experience like I had hoped. The only good part about this was Kris, she's very friendly and easy to communicate with. I didn't even want to leave this review because I hate to be the only person not leaving 5 stars, but I want to make sure that Kris is aware of this experience. Hopefully, the second round of cleaning will be better.

Eli made our house look and smell brand new. She came over to take a look at the house before she gave me a quote. Her quote took into account that I would have a deep clean done before she started. Well the "deep clean" was very sub standard so I was already planning to bump up what I paid her. She showed up on time with all her own gear and immediately got started. When she was done she mentioned the fact that a "deep clean" had not been done - good eyes!! - so the cost went up $15.  Based on the shine and orderliness of everything, I gladly threw in another $35!! She is scheduled biweekly now.  Phew! I can have guests now!! Woo hoo!

Very reliable service and price. Attention to detail is remarkable! I'll hire them again with out a doubt

Nice ladies got the house real clean and were flexible with me for the best price of like 30 cleaning groups I reached out to

I was not happy, the Lady that did my window did an ok job, I had to point out that there streaks in the windows, she only brushed off my screens & scratched them since she didn't put them on the right way. Then I had to go after her with my tools to fasten them correctly. My Patio Screen was up side down & fell when I went out, glad I caught it early since it would have broken my Screen & my vase on my table. Then Zelle didn't work, took an hour to make the payment, she didn't want me to tip the gal, had No account to receive my payment since Zelle didn't work. I have never dealt with a Company that had no account. I finally sent he a check that included a $20 tip. I don't mind paying more for Quality services but this is not it!