Best in Phoenix AZ
Top notch cleaning guy. Very thorough and takes pride in his work. Goes above and beyond. Highly recommend.
Phoenix, AZ
We had our home cleaned today for the first time and it was a very good experience. They arrived on time and were very friendly and thorough with their work. The price is reasonable and the quality is great!
Phoenix, AZ
I was in need of some serious cleaning prior to vacating the apartment I occupied for 1.5-years. Was referred to Spotless 'n Serene Cleaning by a local vendor.
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
Phoenix, AZ
Full disclosure: I did not hire this company. The quote to clean my 1800 sq. ft. house was in excess of $200-$350. Am I crazy or is this horribly expensive? I gave five stars because the girl was very nice and considerate on the phone. I'm still in sticker shock.
Phoenix, AZ
Victor showed up and did a great job on the house he listened to exactly how the order of I wanted things done which was dusting then sweeping then mopping then applying the sealent to all the floors
he wasn't afraid to do a little extra he gave me a fixed price very quickly and he lived up to that price and I can't not say enough how good the quality was Of his work.
A highly recommend this company
he wasn't afraid to do a little extra he gave me a fixed price very quickly and he lived up to that price and I can't not say enough how good the quality was Of his work.
A highly recommend this company
Mesa, AZ 85203
We have been using The Maids for almost three years (10 times per year) now & they have done an outstanding job every time. Everyone from this company is extremely professional & we always receive top-notch service. Jessica (Team Coordinator & Business Manager) accommodates my scheduling requests each & every time and is always cheery & more than happy to assist me. She goes out of her way to give me the dates I've requested, even around the holidays - but make sure you give her enough time to realistically meet your date request (they always have a tight schedule, especially around high-demand times of the year). With my specific team (it is so nice to have the same group of individuals because they're familiar with our house & preferences), they're always on time & come in with a pleasant but focused attitude. They're fast but thorough & I never have to go behind them & 'redo' anything - it's always spotless every time! I recognize how lucky we are to have them - in speaking with other homeowners in town, I have discovered just how lucky - we have never had a bad experience with them or ever felt they weren't doing a great job. Pricing is a little bit more, but you pay for good results & trustworthiness! A special thanks goes to Jessica - she has been a joy to work with over the years & I will remain a customer indefinitely!
2521 E Bell Rd Phoenix, AZ 85032
I wish I could leave a raving review, but the whole experience left me regretting using the service. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Glendale, AZ 85305
We were highly impressed with Addicted to Clean. They came out on a Saturday with no hesitation. Jessica and Craig did a great job cleaning our house. My husband stayed at home while they were here, and I went shopping. When I returned, I was in awe of how much they got cleaned and how thoroughly they cleaned. I am definitely having them back. It is worth every penny!
Phoenix, AZ 85027
We scheduled this company for a move out clean 2 weeks in advance. The day of the cleaning, I reached out to the company to confirm the start time. I was told they had 2 staff out sick and a third had to go pick up a child at school. I understand staffing shortages but they could have called earlier in the day to cancel. I told the person I needed the house clean in the next two days. She said "OK let me call my girls and I'll get back to you". Never heard from her. So I had to scramble to find another company who could clean with a one day notice.
Phoenix, AZ
This company Scammed me. They charged my account 6 times and have yet to do any work or return my calls and messages. Discover card is disputing all charges.
Phoenix, AZ
They didn't even clean my House! As in showed up an hour early and when I asked the maid to wait so I could put my animals away and get changed she got in her car and left. Got a call saying that she didn't have time to wait for me which confuses me because she was scheduled to clean for two hours. The business not only did not send someone else out they should have upgraded for the inconvenience. Horrible experience horrible on Groupon's part for advertising with them.
Better off doing it my self! So disappointed in the unprofessionalism.
Better off doing it my self! So disappointed in the unprofessionalism.
Phoenix, AZ
















