Best in Phoenix AZ

Alicia and her team did a wonderful job without move our cleaning service. They were detailed and great about communicating with us if there were any issues or questions. Highly recommend Lus Cleaning Services.

We had our home cleaned today for the first time and it was a very good experience. They arrived on time and were very friendly and thorough with their work.  The price is reasonable and the quality is great!

I was in need of some serious cleaning prior to vacating the apartment I occupied for 1.5-years.  Was referred to Spotless 'n Serene Cleaning by a local vendor.

What I can tell any is that the service is second to none Karen provided.  Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.

Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning.  You "will not" be disappointed by the service...GUARANTEED!

They do an amazing job. Their prices are competitive and the customer service goes above and beyond. They were able to schedule us last minute for a deep cleaning and the house looks great. We had a couple of hiccups, nothing major but management was able to assist us and resolved any issues. Overall we are extremely satisfied and would strongly recommend to anyone.

Victor showed up and did a great job on the house he listened to exactly how the order of I wanted things done which was dusting then sweeping then mopping then applying the sealent to all the floors

he wasn't afraid to do a little extra he gave me a fixed price very quickly and he lived up to that price and I can't not say enough how good the quality was  Of his work.

A highly recommend this company

With just a couple of exceptions, the Maids have arrived on time and  ready to work.  They are courteous and professional, greeting me by name, putting on booties to keep the carpets clean, etc.  They finish the work on time and always ask if I want to inspect before they leave.  Additionally, I can trust them to do a  good job even when I'm not there, which is usually the case.

I wish I could leave a raving review, but the whole experience left me regretting using the service. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service.  I eventually scheduled with them for a Monday at 8AM.

Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning.  I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up.  I was expecting to come back to a fresh smell, but didn't.  I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.

It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours,  I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.

This is really a good place to call if you have a bad case of lazy bones and you don't want to clean up your own mess, they will clean everything up for you.

This was my 1st time using a cleaning service. Who trust strangers coming into their home? Uuuggghhh--not me! I was hesitant at first as any sane person should be. But, I got a positive vibe from them.
Also, I left them in my home to pick my kids up. When they left my house was above my A TYPE personality expectations, and, they left with the items they came with. Cleanliness was superb-trustworthiness was priceless!!!

This company Scammed me.  They charged my  account 6 times and have yet to do any work or return my calls and messages.  Discover card is disputing all charges.

My mom purchased a 2 hour housecleaning Groupon from them for my family to use this weekend. After some thought, I don't feel as though the house cleaning that I received was fair. In the past, other companies have been able to finish EVERY room of my house beautifully in 2 hours with 1 maid so I thought this was perfect for us.

The day before, I got a text asking what my priorities for cleaning were and that they would send 1 maid. So I replied: master bathroom, kitchen, floors, and other bathrooms. Upon arrival, there were 2 friendly maids and they explained they would only be here for 1 hour since there were 2 of them. Im thinking, well if you can clean my whole house in 1 hour then go right ahead. They finished very nicely the master bath, kitchen, and kitchen/living room floor. But because the 1 hour was up, the other 2 bathrooms, all 4 bedrooms including the master, all carpets, and the rest of the dusty surfaces were left UNTOUCHED. And some of the other things that were listed on their website that should've been done in 2 hours, were not done. So pretty much only half the house was clean and half wasn't. I've never experienced that before where a cleaning company left half the job undone. My house is clutter free, not super dirty, and we get regular cleanings so it's not hard to clean our place. I emailed for a refund or for the rest of the house to be cleaned, but have not received a response. The maids were very polite and they clean well, but I just don't believe that a company thinks it is acceptable to only clean half a house and leave the other half dirty. Will not hire this company again.