Best Playground Design in Phoenix AZ

What we had done: Sod removal, cap off of sprinklers, old patio removal, re-grading of yard, gravel placement, and install of paver patio

Not a HUGE project, but also not a small project. After reading the rave reviews for this place on yelp and google, I thought for sure we had chosen the right company for the job. Between poor communication and spotty work, Diamond Stone underdelivered.

Communication: 1/5
For our initial consult, our project manager missed our appointment. He called same day after our scheduled consultation, and explained why he had not shown up. We wrote it off as no big deal. My partner met with him a few days later, and we chose them as we thought them to be the best company for the job. We were told upon completion of our quote paperwork that we may be able to be fit in sooner than expected and that we would be contacted sometime the following week.
We never did hear back from the project manager within that week, so we reached out. He responded saying that he would know more that Wednesday. Well, again he never reached out that Wednesday or the days following. The following week, we heard from a new person, whom we presumed to be the person that was actually going to do the work. He said that things would start to show up at the house, however we had not even been sent a catalog of things to pick out our hardscape materials. Once we got that sorted out, things started to arrive.
On the first day of work, another crew whom we had not been in communication with showed up. Not a big deal, but wish we were given a heads up of who was actually going to show up to our house.
On the third day of work, we had no one show up to fully complete our project. Instead, we had three separate parties show up without notice.
I am unsure if this is an industry standard, however communication was very poor overall. For this reason alone, I will not likely hire Diamond Stone again, nor recommend it.  

Craftsmanship: 2.5/5
The paver patio was largely beautiful and changed the vibe of our backyard drastically. We had two borders placed along the perimeter of our home and tree in the yard. This was crafted nicely.
While we were mesmerized by the difference our backyard looked like after the majority of work was done, there were definitely some imperfections.
First one being that the paver patio had not been fully filled in with sand. It create an unfinished look that was not my preference. We asked that to be filled in and they were able to fulfill that request the day after. Secondly, a few of our sprinklers were tamped and/or damaged in the process of sod removal and patio formation. This resulted in leakage of the sprinkler system, which we also asked for this to be fixed. There were certain areas that needed to be filled in with dirt, which we also needed to ask be done. They did not order enough gravel to fill the whole yard, so we were at another couple day delay. Unfortunately, they ordered the wrong size (1in instead of 1/2 in) and this was installed. My partner was sick of having the crew come and go, so she had them fill it in with the 1in size. To be fair, they did offer to fix this, but the project had been drug out longer than she wanted.
It's been about 2 months since we've had the work done - there were fast growing weeds amongst the gravel after the first week. Perhaps this is just an owner maintenance issue, but I feel like they maybe could have laid the weed guard, removed more top layer, and/or sprayed for weeds better because I have to weed under the gravel every 3-4 days! This was the whole reason we had the sod removed and gravel placed!!

Efficiency: 3.5/5
The landscape crew was fairly efficient in completing the work. But efficient is not always quality work as mentioned above. They completed the majority of grading, rock laying, and paver patio in three days. Took another two to three days to fill in the last part of the backyard with gravel and clean up the front yard from the materials. There was a large amount of cement residue left on our brand new garden hose and an outdoor electrical box had been pulled out of the wall. Frustrating because it showed the lack of respect for our space.

We are generally very easy-going people. We give the benefit of the doubt, and we gave it to Diamond Stone multiple times throughout our project.
As I mentioned above, I will not hire Diamond Stone again because of the poor communication and coordination during our project. The work that was done was okay, but we had to ask for way too many things to be done to our satisfaction. I am glad others have had great experiences, but unfortunately, our project had one too many deal breakers.

***Shout out to Mike for his professionalism and value in his company. We were able to give him feedback directly, and while this did not necessarily change our overall experience, it showed his care. Wish we could've communicated with him to begin with.

They came out and took quite a bit of time with us , but that time was wasted . It has been almost 3 weeks and no estimate . We came to AZ specifically to find a landscaper for our house we are building here. He said he'd send and estimate in a week- after 10 days I checked in with him , and they said it was almost done , but  we are leaving tomorrow and he never got back to me with anything . The worst thing would be to choose a landscaper who is uncommunicative when you're coming in from out of town. When our house is finished,  we will fly over to make sure our project is done,  and they aren't responsive enough to take a chance on .

We absolutely love all the work Jose and the G&S team has done. We have used them 3 times- we first used them to do our yard once we moved into our new home. They installed our turf, pavers, drip lines, outdoor lighting and did all our plants/trees. We had them back out to instal a pergola outback, which turned out beautiful! Jose was just out in October of 2022 to extend our patio and we couldn't be more happy with the work.
Jose is wonderful to work with, honest, easily reachable and fairly priced.
Would highly recommend him!

I had some palm trees that were in need of professional help. I got a quote really fast and was able to get on the schedule for the same week. The guys showed up, worked fast, cleaned up well and the trees look good.

I had the pleasure of working with Miguel this week and can't say enough good things.  He was quick to reply to my request via Yelp and was able to get the job completed much sooner than I had expected when reaching out.  
His team arrived promptly and not only did a wonderful
Job, but cleaned up thoroughly.  I look forward to working with them again on future projects.

I highly recommend this landcaping company very fast, helpful and great service and prices.

Amazing customer service and fast, quality work! I collected several estimates from various companies all over the valley and decided to go with AZ Luxury Lawns, and I am thankful for my choice!

Juan and his team did a great job on our front yard.  He worked with us while we waited on our HOA to approve our new front yard. The process, once the HOA gave us the go ahead, was super easy and fast.  He had the old yard removed, and the start of the new yard in the first day!  Rain did delay, but that's to be expected.  Our new front yard is beautiful, we've had so many compliments from our neighbors. Miranda in the office was on top of the quote request, scheduling and awesome customer service.  Thanks!

Creative Yards LLC is reasonable priced, extremely professional, and respectful towards your home. I used them recently to extend the concrete patio and add gravel onto my front yard. They arrived earlier than expected and finish prior to the end of the day. They are insured licensed and bonded, which are quite difficult to find nowadays. If you have a big yard or wish to renovate your existing yard, please use them. Thank you Martin! I will be using your service again in the future!

I had Tarasco landscaping come today to uproot and relocate my agave, bougainvilleas, and add new trees and shrubs. They were on time and did a fabulous job. I recommended this company to anyone living in the Queen Creek and San Tan Valley area.
Great Job guys and thank you!

This company was fantastic! They did an amazing job fixing our block wall that fell during a storm. They did it for a fair price and the crew was very meticulous with their work. They were expedient with questions and showed up on time. I highly recommend!!!!

We had a great experience with Jason and his crew..! Our backyard cut is one of a kind in our community and he did a great job from the initial visit, design, quote, materials, etc. His quote were all reasonable and even go above and beyond with everything. He even throw in lots discount and freebies to make sure we stayed within our budget with a little flexibility. The gravel/rocks itself were close to 150 tons but he did a great job of making sure we spent our money of its worth. The switch to put travertine instead of a regular paver were spot on and all worth it! The firepit is FIRE...! The turf was crazy beautiful and the sand pit for the kids was to dive into! The most important part of the experience is that we became friends along the process. He will treat and take care your property as if he owns it.

I highly recommend him and his company! I'll not think twice getting him again in our next backyard project pretty soon.

Great Company!!

Greenheart Landscapes did a fantastic job on our small outdoor space!  Irene was very knowledgeable and worked with us every step of the way.

The crew was great, did amazing work and completed the project quickly.  I would definitely recommend them to friends as they did quality work.

Amazing service and care. We bid our yard 3x and Ben was the only person who spent the most time measuring, asking questions and truly listening to our needs. Ben also mentioned areas we needed a darker window screen material to prevent turf burn. This info was new to us and were so happy we knew about it prior to our install.

We were so impressed by his knowledge and care that we approved our bid right then and there. We did not have to wait almost a week to know how much our project will cost or keep calling to request it like the competitors.

We were scheduled and completed within 3 weeks. The materials were dropped off the night before neatly near our yard entrance and rock followed the next day. The install crew was efficient, neat and friendly.

We paid our bill a few days following as the Bobby the project manager wanted to have time to review their work and discuss how we properly maintain the artificial turf and rock from here on out. Bobby spent time informing us of info we would benefit from to ensure  life long product.

We absolutely love this company, service, ethics and valued their care and knowledge.

Highly recommend to anyone who wants low maintenance landscape that looks great every single day of the year. Here are our before, during and after photos: