Best Patio Remodeling in Phoenix AZ

We absolutely loved working with Travis! He was amazing from start to finish, so friendly & professional.  We are so happy with how th​e project turned out! He not only met but exceeded our expectations.  He really is just an ​all around good guy running a great family owned business.  I highly recommend Lumby Concrete & will be using them again!​​​​​​​​​​​

We decided to have our rear patio and front porch upgraded and refinished from plain concrete. Daniel from Copper Sky Concrete came out to show us the different possible finishes we could have, the different looks they would give, and took measurements. A couple of days later I received his quote which was detailed and seemed very reasonable.  After the work was completed, we were very happy with the end result.  Daniel's workers were efficient, professional and friendly.  They cleaned up after themselves before leaving for the day.  About a week after the work was finished, Daniel made another trip to our house to see what we thought of the outcome.  He was happy that we were happy.  I highly recommend Copper Sky Concrete for any refinishing and resurfacing needs you may have.

Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure out  timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.

Jesus from JYK Construction did the job of removing loose, water damaged stucco from the street side of my garden wall, redid the stucco and repainted.
He was easy to communicate with in English, came promptly to view the job and gave me the estimate within a day. He was easier to work with than other, bigger companies.
Their estimate was reasonable and they offered a warranty so I gave them the job. They came exactly when stated, Jesus and his helper worked hard and did a good job.
I can recommend them. They are a very small company but they do competent work.

Our experience with Brooks Built was exceptional.  They were always on time and they do beautiful work.  Their estimate was fair and what I liked most, besides how nice my backyard turned out, was that they never told me they couldn't do something.  All my questions were answered in the positive and also with we can do that!.  Thank you so much Cody and Bob for a job well done.  We will definitely do business with you again.

Imagine walking into a car dealership and signing a contract to trade in your old truck for a brand new upgraded top of the line sports car, paying for that, and then getting your own old truck back with a shitty spray paint job. That's what it's like working with this company. Seriously, save yourself months of headaches and go anywhere BUT Arrowhead Deck & Pools. We've given them multiple chances to make it right, but they continuously fall short of even their minimum obligation. The most unprofessional business owners by far.

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.